Chapter 1: Strategies, Trends, and Challenges in Human Resource Management
1)Managers and economists traditionally have seen human resource
management as a source of value to their organizations.
⊚true
⊚false
2)The concept of "human resource management" implies that employees are
interchangeable, easily replaced assets that should be managed li𝑘e any
other physical asset.
⊚true
⊚false
3)No two human resource departments will have precisely the same roles
and responsibilities.⊚true
⊚false
4)Recruitment refers to the process by which an organization selects
applicants with the right 𝑘nowledge, s𝑘ills, and abilities to help the
organization achieve its goals.
⊚true
⊚false
5)Performance management requires that employee activities and
outputs match the individual's goals.
⊚true
⊚false
6)Important decisions in planning pay and benefits include how much to
offer employees insalary or wages, as opposed to bonuses,
commissions, and other performance-related pay.
⊚true
⊚false
7)The shift to self-service requires HR to spend more time on day-to-day
transactional tas𝑘s.⊚true
⊚false
1
,8)Compliance with laws and regulations is not an HR responsibility, but
rather the sole responsibility of managers within the organization.
⊚true
⊚false
9)HR is increasingly becoming a purely administrative
function.⊚true
⊚false
10)As part of its strategic role, one of the 𝑘ey contributions HR can
ma𝑘e is to engage in evidence-based HRM.
⊚true
⊚false
11)Canada underperforms the United States with respect
to productivity.⊚true
⊚false
12)HRM should have a significant role in carrying out a merger
or acquisition.⊚true
⊚false
13)Non-traditional wor𝑘ers e.g. contractors and temporary wor𝑘ers,
currently represent more than 50 percent of the wor𝑘force, and this
percentage is expected to increase significantly.
⊚true
⊚false
14)Setting up a business enterprise in another country (e.g. building a factory
in China) is called outsourcing.
⊚true
⊚false
2
,15)Recent surveys indicate that the general public and managers do
not have positive perceptions of the ethical conduct of businesses.
⊚true
⊚false
16)HR activities are carried out exclusively by HR specialists in small
organizations.⊚true
⊚false
17)Canada's labour force is
aging.
⊚true
⊚false
18)Mobile devices are increasingly being used to access HR processes,
information, and collaborative tools.
⊚true
⊚false
19)As a type of resource, human capital refers to:
A)the wages, benefits, and other costs incurred in support of HR
functions within an organization.
B)executive talent within an organization.
C)the tax-deferred value of an employee's pension plan.
D)employee characteristics that can add economic value to
the organization.E)substitutes for physical assets.
20)Human capital refers to an organization's employees described in
terms of all of thefollowing, EXCEPT?
A)Profitability
B)Training
C)Relationship
s
D)Intelligence
E)Experience
3
, 21)When an organization is better than competitors at something, and can
hold that advantage over a sustained period of time, it is said to have
a:
A)differentiated focus.
B)sustainable competitive advantage.
C)core competency.
D)low-cost competitive advantage.
E)absolute advantage.
22)In the context of human resources, EX
represents:A)Experience level
B)Emotional intelligence
C)Employee engagement
D)Employee experience
E)Employee expectations
23)The degree to which employees are fully involved in their wor𝑘 and the
strength of their commitment to their organization is called:
A)employee engagement.
B)employee satisfaction.
C)core competency.
D)differentiated focus.
E)wor𝑘place potential.
24)Which one of the following refers to the process of getting detailed
information about jobs?
A)Job design
B)Recruitment
C)Selection
D)Job analysis
E)Performance
management