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Which body or agency enforces the MVDA?
a) Ministry of Consumer Services
b) OADA/TADA
c) OMVIC
d) Automotive Business School of Canada - ✔✔✔ Correct Answer > OMVIC
How many people compose OMVIC's Board of Directors? Of these, how many represent
the industry and how many represent consumers? - ✔✔✔ Correct Answer > Twelve total,
nine dealers and three consumer reps
What is the primary legislation governing Ontario's retail automotive sector - ✔✔✔ Correct
Answer > The Motor Vehicle Dealers Act, 2002
List three functions carried out by OMVIC - ✔✔✔ Correct Answer > • Administers and enforces
the MVDA
• Inspects dealers
• Maintains a complaint line for consumers
• Conducts investigations
• Conducts disciplinary hearings
• Conducts prosecutions
• Administers the Compensation Fund
,Briefly explain the "Transaction Fee Program." - ✔✔✔ Correct Answer > Under the
transaction fee program, dealers are required to remit $10 for each vehicle sold or leased
(including fleet and "as is" transactions) to OMVIC. These funds are remitted annually
with the dealer's registration renewal fee.
What information is OMVIC required to make available to the public?
a) A dealer's business name, address and phone number
b) A salesperson's name
c) Any proposal to refuse to renew, suspend or revoke the registration of a dealer or
salesperson
d) All of the above - ✔✔✔ Correct Answer > All of the above
Should OMVIC determine a dealer's advertising to be false or misleading, what powers does
OMVIC have to stop or correct it? - ✔✔✔ Correct Answer > OMVIC may issue an order
requiring the dealer to cease publication and/or issue a retraction or
correction.
If an order is used to stop or correct false advertising, for how long may the dealer need to seek
OMVIC's pre-approval for future advertising? - ✔✔✔ Correct Answer > Up to 2 years
List two possible situations which could result in OMVIC applying to a court to appoint a receiver
and manager to assume temporary control of a dealership - ✔✔✔ Correct Answer > • If there
has been an investigation
• If the dealership is about to fail
• If OMVIC is proposing to revoke a registration
• If a freeze order is about to be made
Chapter 2
,. What is the minimum age requirement to become a dealer? - ✔✔✔ Correct
Answer > 18
List three requirements that must be met when applying to become a
salesperson. - ✔✔✔ Correct Answer > Three requirements are:
• Complete/pass certification course
• Pay fee
• Be employed or retained by a registered dealer to act as a
salesperson
True or False: Under the Transaction Fee Program, dealers will be required to remit $10 (to
OMVIC) for each vehicle sold or leased. - ✔✔✔ Correct Answer > T
True or False: The transaction fee can be passed along to the customer. - ✔✔✔
Correct Answer > T
True or False: All dealer and salesperson applicants undergo a Canada-wide criminal record
search as part of the application screening process. - ✔✔✔ Correct Answer > T
Which of the following must be registered with OMVIC (select all that apply):
a) Dealers d) Finance managers
b) Salespersons e) Service managers
c) Business managers - ✔✔✔ Correct Answer > a), b), c), d)
, List two reasons why OMVIC might refuse the registration of a dealer or salesperson
- ✔✔✔ Correct Answer > Any two of:
• Past conduct
• False statement on application
• Failed to comply with terms
• Cannot be expected to be financially responsible • The
Compensation Fund has paid out a claim and has not been
reimbursed
If a person has been refused registration, what is one condition that has to be met before the
person can reapply? - ✔✔✔ Correct Answer > One of the following:
• Two years have passed
• New evidence to
Name one "change of information" that a dealer must notify OMVIC about. - ✔✔✔ Correct
Answer > Any of the following:
• Change of dealer address
• Changes of officers or directors (if dealer is a corporation or
partnership)
• The date of commencement of employment of every
salesperson
• The termination of employment of a salesperson and the
date and reason for termination
Please choose the most correct answer:
In a large dealership, if the dealer principal delegates responsibility for ensuring that
salespersons are registered, this should be delegated to: