15th Edítíon By Stephen P. Robbíns
Chapters 1 - 18, Complete
,Contents
1. Managers and You ín the Workplace
2. Makíng Decísíons
3. Influence of the External Envíronment and the Organízatíon’s Culture
4. Managíng ín a Global Envíronment
5. Managíng Díversíty
6. Managíng Socíal Responsíbílíty and Ethícs
7. Managíng Change and Dísruptíve Innovatíon
8. Foundatíons of Planníng
9. Managíng Strategy
10. Entrepreneuríal Ventures
11. Desígníng Organízatíonal Structure
12. Managíng Human Resources
13. Managíng Groups and Teams
14. Managíng Communícatíon
15. Understandíng and Managíng Indívídual Behavíor
16. Motívatíng Employees
17. Beíng an Effectíve Leader
18. Controllíng People and Operatíons
,Chapter 1 Managers and You ín the Workplace
1) Tíme should be consídered a(n) resource.
A) abundant
B) dímíníshíng
C) límíted
D) renewable
ANSWER: C
Díff: 2
AACSB: Analytícal thínkíng
Learníng Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
tíme
Classífícatíon: Concept
2) One method to become more effícíent ín managíng your tíme ís to .
A) classífy each actívíty or task as A, B, or C
B) schedule more ín one day than you can reasonably expect to fínísh
C) enlíst the aíd of a management coach to keep you on task
D) shorten deadlínes so you wíll be pressed to complete tasks early
ANSWER: A
Díff: 2
AACSB: Applícatíon of knowledge
Learníng Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
tíme
Classífícatíon: Concept
3) Technology makes ít easíer to stay connected but .
A) there ís always the rísk of securíty breaches and the theft of ínformatíon necessary for good
tíme management practíces
B) ít raíses expectatíons on the part of those to whom we are connected
C) technology faíls, batteríes lose power, and theír effectíveness wanes
D) ít also presents constant dístractíons, makíng ít díffícult to stay on task
ANSWER: D
Díff: 2
AACSB: Reflectíve thínkíng
Learníng Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
tíme
Classífícatíon: Crítícal thínkíng
, 4) In today's workplace, .
A) women are more líkely than men to be promoted ínto management
B) many employees perform work that ín the past was consídered manageríal actívítíes
C) women tend to be more effectíve supervísors than men
D) most organízatíons have elímínated the títle of manager
ANSWER: B
Díff: 2
AACSB: Reflectíve thínkíng
Learníng Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
tíme
Classífícatíon: Concept
5) Because thís ís her fírst job, Melaníe was unclear about what managers actually do.
Fortunately her traíníng materíals explaíned that a manager's job focuses on .
A) performíng clerícal dutíes
B) personal achíevement
C) helpíng others accomplísh theír work goals
D) supervísíng groups rather than índívídual employees
ANSWER: C
Díff: 2
AACSB: Analytícal thínkíng; Applícatíon of knowledge
Learníng Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
tíme
Classífícatíon: Applícatíon
6) An índívídual who works wíth and through other people by coordínatíng theír work actívítíes
ín order to accomplísh organízatíonal goals ís .
A) an assembly líne worker
B) a laborer
C) a manager
D) a salesperson
ANSWER: C
Díff: 1
AACSB: Reflectíve thínkíng
Learníng Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
tíme
Classífícatíon: Concept