CPXP FINAL STUDY GUIDE 2026 QUESTIONS
AND ANSWERS GRADED A+
◉ Define Patient & Family Centered Care. Answer: 1. Promotes the
health & well-being of individuals and families
2. An approach to the planning, delivery and evaluation of healthcare
3. Grounded in mutually beneficial partnerships & collaboration
◉ Common Communication Frameworks. Answer: AIDET
Heart Head Heart
PEARLS
RELATE
SBAR
E4 Model
4 Habits
◉ Define Sympathy. Answer: Sympathy implies sharing or having the
capacity to share the feelings of another person
◉ Define Empathy. Answer: Empathy tends to be used to mean
Imagining or having the capacity to imaging feelings that one does
not actually have.
, ◉ Define Culture. Answer: the integrated, accepted pattern of human
behavior, including thought, speech, beliefs, actions, and artifacts
◉ Define Competence. Answer: Capacity to function effectively as an
individual and an organization with the context of the cultural
beliefs, behaviors and needs of the community
◉ Define cultural competence. Answer: Coming together to
understand other cultures. A set of shared beliefs.
◉ Define Cultural Senstivity. Answer: Awareness and recognition
that are difference between cultures. "I know my beliefs are not
necessarily yours"
◉ Define Culturally Competent Healthcare Professional. Answer: A
healthcare individual who views patients/families as unique
individuals whose perspective of clinical care are affected by past
experiences, believes, values and language
◉ Define CLAS. Answer: A way to improve the quality of services
provided to all individuals which will ultimately help reduce health
disparities and achieve health equity
AND ANSWERS GRADED A+
◉ Define Patient & Family Centered Care. Answer: 1. Promotes the
health & well-being of individuals and families
2. An approach to the planning, delivery and evaluation of healthcare
3. Grounded in mutually beneficial partnerships & collaboration
◉ Common Communication Frameworks. Answer: AIDET
Heart Head Heart
PEARLS
RELATE
SBAR
E4 Model
4 Habits
◉ Define Sympathy. Answer: Sympathy implies sharing or having the
capacity to share the feelings of another person
◉ Define Empathy. Answer: Empathy tends to be used to mean
Imagining or having the capacity to imaging feelings that one does
not actually have.
, ◉ Define Culture. Answer: the integrated, accepted pattern of human
behavior, including thought, speech, beliefs, actions, and artifacts
◉ Define Competence. Answer: Capacity to function effectively as an
individual and an organization with the context of the cultural
beliefs, behaviors and needs of the community
◉ Define cultural competence. Answer: Coming together to
understand other cultures. A set of shared beliefs.
◉ Define Cultural Senstivity. Answer: Awareness and recognition
that are difference between cultures. "I know my beliefs are not
necessarily yours"
◉ Define Culturally Competent Healthcare Professional. Answer: A
healthcare individual who views patients/families as unique
individuals whose perspective of clinical care are affected by past
experiences, believes, values and language
◉ Define CLAS. Answer: A way to improve the quality of services
provided to all individuals which will ultimately help reduce health
disparities and achieve health equity
