Solved Solutions.
truth in lending act - Answer bilateral agreement between provider and patient about
payments and interest
HIPAA - Answer health insurance portability and accountability act of 1996
ensures privacy and security of patient info
PHI - Answer protected health information
information that can be linked to individual
first/last name, SS#, address, diagnosis
covered entities - Answer anyone required to follow HIPAA
provider, insurance companies, clearinghouses
policy - Answer statement that reflects organizations rule on topic
procedure - Answer series of steps required to perform given task
personal health information can be disclosed without consent when... - Answer 1. treatment
2. payment
3. supina/required by law
OSHA - Answer occupational safety and health administration
protects employees from work-related hazards
when company non-compliant with OSHA - Answer fined and closed
americans with disabilities act - Answer protects the needs of people with physical/mental
challeges
minimum information needed to take proper message - Answer name, date of birth,
date/time of call, nature of business, number to call back, person who message is routed, own
name
, triage/screening - Answer sorting patients into categories based on severity of
sickness/injury
matrix - Answer blocking off unavailable patient times
wave - Answer schedule various patiets first half hour, leave send half for emergencies
open hours - Answer no appointments
stream - Answer allotting time for appointments based on needs of patients; regular
intervals throughout and now gaps
cluster method - Answer grouping patients with similar problems or needs
double booking - Answer two patients at same time with same physician
when scheduling several return appointments for a patient... - Answer give appointment slip;
try to schedule at same time/day
best time to explain payment policy to patient - Answer when checking in for appointment
(at beginning)
chronological - Answer in order of time
reverse chronological - Answer most recent first
information in chart belongs to - Answer patient
physical record belongs to - Answer provider
terminal digit filing - Answer pairs of digits read in reverse order
correction of an error - Answer single line, initial, date
medication management - Answer in EMR systems; cross reference ensure no allergies