Accessibility - ANSWER specific consideration of needs for people with
disabilities and the modification of products, services, and facilities that can be
used by people of all abilities
Examples of Accessibility - ANSWER -Parking spaces are close to entrances
-Floor spaces and hallways are free of equipment and other barriers
-Staff and healthcare professionals can use sign language or have access to
someone who can use sign language
Belonging - ANSWER -allows individuals to show up as their authentic selves to
work and school. --where inclusion, support, and acceptance are fostered in an
organization, individuals have a sense of this
-supports value of diversity
Cisgender - ANSWER gender identity (and often gender expression) matches the
sex they were assigned at birth
Class - ANSWER determined by the amount of wealth a person has access to
through family support, inheritance, property, investments and is not limited to
wage-earning
Code Switching - ANSWER -modifying an individual's "speech, appearance,
behavior, and expression," that provides an ease of comfort for others in return
for fair treatment, a high standard of service, and potential employment
opportunities
-typically involves suppressing one's first language and culture to fit into a
dominant and acceptable language and culture
Colorblindness - ANSWER -process by which a person attempts to ignore the
existence of race or skin color in service of seeing past race and just seeing the
person
Important notes on colorblindness - ANSWER Race is a component intertwined
with everyday life, and it would be naïve to assume it doesn't play a major part.
However, this deemphasizing of race ignores the actual lived experience of
people of color in the U.S.
Culture - ANSWER set of shared languages, ideas, customs, traditions, beliefs,
and practices shared by a group of people
, Cross-Cultural Interactions with Clients - ANSWER -Culture is dynamic and
complex and is influenced by outside forces such as technology and
globalization.
-Culture influences one's identity, but identity is multilayered and is derived from
multiple sources. A client typically holds multiple identities based on life
circumstances and experiences. These identities stem from affiliations to family,
community, profession, religion, nation, and others.
-A client's identity is a product of intersections of race/ethnicity, education,
socioeconomic class, sex, age, sexual orientation, (dis)ability, religion, etc.
Cultural Humility - ANSWER -an attitude and process by which providers strive to
address issues of power differences between professionals and clients, value
and respect clients by continuous engagement in self-reflection, and self-critique
as life-long learners and reflective practitioners
-emphasizes humble and empathetic communication with clients and reduces
reliance on bias or implicit assumptions, and instead encourages intentional
listening and openness to various cultures
Cultural Intelligence - ANSWER ability to interact effectively with culturally
different clients, and it relies on cultural metacognition—knowledge of your own
attitudes, values, and skills, and those of the clients, makes for an effective
encounter
Cultural Responsiveness - ANSWER about reciprocity, respect, and mutuality. It
involves exploring differences, being open to valuing clients' knowledge and
expertise, and recognizing the unique cultural identity of each individual client.
Culture Safety - ANSWER -recognizes the barriers to clinical effectiveness that
occurs from a power imbalance between provider and patient
-sociopolitical idea about the unconscious and unspoken assumptions of power
held by health providers of groups that have been historically marginalized. It is
about the trust and safety experienced by a client when treated with respect and
understanding and is included in the decision-making process.
Cultural Safety requires: - ANSWER as health practitioners we examine ourselves
and the potential impact of our own culture on clinical interactions. This requires
that we question what we bring to the table that could decrease the quality of
healthcare for our patients and exam our own personal biases, attitudes, beliefs,
stereotypes, and prejudices to reduce bias and achieve healthcare equity
Schwartz's Theory of Basic Values - ANSWER -identifies ten core universal
values that are common to all cultures, with defining goals and behaviors that are
essential for human survival and existence as socially organized groups
-differences between cultures lie in how these values are prioritized and the
behaviors they elicit
disabilities and the modification of products, services, and facilities that can be
used by people of all abilities
Examples of Accessibility - ANSWER -Parking spaces are close to entrances
-Floor spaces and hallways are free of equipment and other barriers
-Staff and healthcare professionals can use sign language or have access to
someone who can use sign language
Belonging - ANSWER -allows individuals to show up as their authentic selves to
work and school. --where inclusion, support, and acceptance are fostered in an
organization, individuals have a sense of this
-supports value of diversity
Cisgender - ANSWER gender identity (and often gender expression) matches the
sex they were assigned at birth
Class - ANSWER determined by the amount of wealth a person has access to
through family support, inheritance, property, investments and is not limited to
wage-earning
Code Switching - ANSWER -modifying an individual's "speech, appearance,
behavior, and expression," that provides an ease of comfort for others in return
for fair treatment, a high standard of service, and potential employment
opportunities
-typically involves suppressing one's first language and culture to fit into a
dominant and acceptable language and culture
Colorblindness - ANSWER -process by which a person attempts to ignore the
existence of race or skin color in service of seeing past race and just seeing the
person
Important notes on colorblindness - ANSWER Race is a component intertwined
with everyday life, and it would be naïve to assume it doesn't play a major part.
However, this deemphasizing of race ignores the actual lived experience of
people of color in the U.S.
Culture - ANSWER set of shared languages, ideas, customs, traditions, beliefs,
and practices shared by a group of people
, Cross-Cultural Interactions with Clients - ANSWER -Culture is dynamic and
complex and is influenced by outside forces such as technology and
globalization.
-Culture influences one's identity, but identity is multilayered and is derived from
multiple sources. A client typically holds multiple identities based on life
circumstances and experiences. These identities stem from affiliations to family,
community, profession, religion, nation, and others.
-A client's identity is a product of intersections of race/ethnicity, education,
socioeconomic class, sex, age, sexual orientation, (dis)ability, religion, etc.
Cultural Humility - ANSWER -an attitude and process by which providers strive to
address issues of power differences between professionals and clients, value
and respect clients by continuous engagement in self-reflection, and self-critique
as life-long learners and reflective practitioners
-emphasizes humble and empathetic communication with clients and reduces
reliance on bias or implicit assumptions, and instead encourages intentional
listening and openness to various cultures
Cultural Intelligence - ANSWER ability to interact effectively with culturally
different clients, and it relies on cultural metacognition—knowledge of your own
attitudes, values, and skills, and those of the clients, makes for an effective
encounter
Cultural Responsiveness - ANSWER about reciprocity, respect, and mutuality. It
involves exploring differences, being open to valuing clients' knowledge and
expertise, and recognizing the unique cultural identity of each individual client.
Culture Safety - ANSWER -recognizes the barriers to clinical effectiveness that
occurs from a power imbalance between provider and patient
-sociopolitical idea about the unconscious and unspoken assumptions of power
held by health providers of groups that have been historically marginalized. It is
about the trust and safety experienced by a client when treated with respect and
understanding and is included in the decision-making process.
Cultural Safety requires: - ANSWER as health practitioners we examine ourselves
and the potential impact of our own culture on clinical interactions. This requires
that we question what we bring to the table that could decrease the quality of
healthcare for our patients and exam our own personal biases, attitudes, beliefs,
stereotypes, and prejudices to reduce bias and achieve healthcare equity
Schwartz's Theory of Basic Values - ANSWER -identifies ten core universal
values that are common to all cultures, with defining goals and behaviors that are
essential for human survival and existence as socially organized groups
-differences between cultures lie in how these values are prioritized and the
behaviors they elicit
