7Brew Brewista Training || All Solved.
Our first job is to take care of our _____ and have each other's backs. correct answers team
We always have time to _____ a drink. correct answers remake
Move with a visible _____ _____ _____ - your team is counting on you. correct answers
sense of urgency
We call each other when anything needs _____ attention. correct answers immediate
If a teammate asks you for _____, let them know you are on it. correct answers help
Do _____ than what you expect from others. correct answers more
Treat every encounter with others as a chance to _____ _____ _____. correct answers build
them up
Who greets customers, takes their order and payment, and sends the order in to the stand and
to the lane position? correct answers Line buster (texter)
Who greets customers a second time, repeats order to customer, offers authentic customer
service, gives them their drink, and sends them on their way? correct answers Lane
Who makes the drinks with purposeful speed while ensuring perfect drink quality and
consistency? correct answers Bar/Machine
What position is on the machine responsible for pulling and pouring shots, pouring scoops of
flavor, support for milk position, and helps make blended drinks? correct answers Shots
What position is on machine responsible for pouring, steaming, tom-toming milk, pouring ice
cups, support for shots position, and helps make blended drinks? correct answers Milk
Who serves fellow employees by refilling ice, restocking cups and syrup, doing dishes, doing
chores, cleaning, etc? correct answers Slayer
Which two positions are most important for customer service? Why? correct answers Line
buster (texter), Lane
What happens at the end of every shift to ensure that the stand is clean, stocked, and ready for
the next shift to take over. correct answers Shift-change
What are the ounces for a small iced/blended cup? correct answers 16
What are the ounces for a medium iced/blended cup? correct answers 24
What are the ounces for a large iced/blended cup? correct answers 32
What are the ounces for a small hot cup? correct answers 12
, What are the ounces for a medium hot cup? correct answers 16
What are the ounces for a large hot cup? correct answers 20
What are the three temps we offer every coffee drink? correct answers Hot, iced, and blended
What are the three important components to any drink? correct answers Size, temp, and drink
What is the correct order when repeating the drink order? correct answers Size -> Temp ->
Modification(s) -> Drink
A double shot or "dub" of espresso is ____ shot(s). correct answers 2
How many shots go in small drinks? correct answers 2
How many shots go in medium drinks? correct answers 2
How many shots go in large drinks? correct answers 4
How many shots go in a
House Blend (Americano)? correct answers Small - 2
Medium - 3
Large - 4
How many shots go in a Triple 7? correct answers All sizes - 6
What milk goes in a latte? correct answers Whole
What milk goes in a breve? correct answers Smooth Milk (half & half)
What milk goes in a mocha? correct answers Mocha Mix
What are the three milk alternatives we offer? correct answers Oat milk, Almond milk,
Coconut milk
What coffee drink has a water base? correct answers House Blend (Americano)
What kind of milk do sugar-free mochas use and why? correct answers Breve milk because
mocha mix has sugar in it
What three ingredients are in the mocha chiller machine? correct answers Milk, sugar, coffee
What three ingredients are in the regular chiller machine? correct answers Milk, sugar, coffee
Special 7's are blended coffee drinks that are what? correct answers Dairy free, sugar free, or
decaf
What is the perfect range to steam milk? correct answers 160-170
What is kids temp? correct answers 120
Our first job is to take care of our _____ and have each other's backs. correct answers team
We always have time to _____ a drink. correct answers remake
Move with a visible _____ _____ _____ - your team is counting on you. correct answers
sense of urgency
We call each other when anything needs _____ attention. correct answers immediate
If a teammate asks you for _____, let them know you are on it. correct answers help
Do _____ than what you expect from others. correct answers more
Treat every encounter with others as a chance to _____ _____ _____. correct answers build
them up
Who greets customers, takes their order and payment, and sends the order in to the stand and
to the lane position? correct answers Line buster (texter)
Who greets customers a second time, repeats order to customer, offers authentic customer
service, gives them their drink, and sends them on their way? correct answers Lane
Who makes the drinks with purposeful speed while ensuring perfect drink quality and
consistency? correct answers Bar/Machine
What position is on the machine responsible for pulling and pouring shots, pouring scoops of
flavor, support for milk position, and helps make blended drinks? correct answers Shots
What position is on machine responsible for pouring, steaming, tom-toming milk, pouring ice
cups, support for shots position, and helps make blended drinks? correct answers Milk
Who serves fellow employees by refilling ice, restocking cups and syrup, doing dishes, doing
chores, cleaning, etc? correct answers Slayer
Which two positions are most important for customer service? Why? correct answers Line
buster (texter), Lane
What happens at the end of every shift to ensure that the stand is clean, stocked, and ready for
the next shift to take over. correct answers Shift-change
What are the ounces for a small iced/blended cup? correct answers 16
What are the ounces for a medium iced/blended cup? correct answers 24
What are the ounces for a large iced/blended cup? correct answers 32
What are the ounces for a small hot cup? correct answers 12
, What are the ounces for a medium hot cup? correct answers 16
What are the ounces for a large hot cup? correct answers 20
What are the three temps we offer every coffee drink? correct answers Hot, iced, and blended
What are the three important components to any drink? correct answers Size, temp, and drink
What is the correct order when repeating the drink order? correct answers Size -> Temp ->
Modification(s) -> Drink
A double shot or "dub" of espresso is ____ shot(s). correct answers 2
How many shots go in small drinks? correct answers 2
How many shots go in medium drinks? correct answers 2
How many shots go in large drinks? correct answers 4
How many shots go in a
House Blend (Americano)? correct answers Small - 2
Medium - 3
Large - 4
How many shots go in a Triple 7? correct answers All sizes - 6
What milk goes in a latte? correct answers Whole
What milk goes in a breve? correct answers Smooth Milk (half & half)
What milk goes in a mocha? correct answers Mocha Mix
What are the three milk alternatives we offer? correct answers Oat milk, Almond milk,
Coconut milk
What coffee drink has a water base? correct answers House Blend (Americano)
What kind of milk do sugar-free mochas use and why? correct answers Breve milk because
mocha mix has sugar in it
What three ingredients are in the mocha chiller machine? correct answers Milk, sugar, coffee
What three ingredients are in the regular chiller machine? correct answers Milk, sugar, coffee
Special 7's are blended coffee drinks that are what? correct answers Dairy free, sugar free, or
decaf
What is the perfect range to steam milk? correct answers 160-170
What is kids temp? correct answers 120
