Management Exam 2
Outcome statement What an organization is trying to accomplish. Trying to gain, Lose, grow, E
Very precise, time-based, and measurable actions that support the compl
Objectives
of a goal
Goals-more general outcome you want to see as a result of your campaig
Difference between goals and
Objectives- specific and measurable indicators of whether goals have bee
objectives
met
SMART Goal Setting Specific, Measurable, Attainable, Realistic, Timely
Sixty-five percent of planes should arrive within 15 minutes of the schedul
SMART GOAL example
arrival time
NOT-SO-SMART GOAL example As many planes as possible should arrive on time
Technique in which the manager and employee work together to set emp
Management by Objectives (MBO)
goals
-Jointly set objectives
MBO: three-step Process for Motivating
- Periodically monitor performance
Employees
-Review performance and give performance appraisal and rewards
Employee participation
Pros of MBO
A clear understanding of what is expected
, Management Exam 2
-Time consuming
-Result-oriented philosophy
Cons of MBO
-Reward-punishment approach
-Effective only when measures of performance can be quantified
Organization A group of people working together to achieve the same goal
How work is assigned and coordinated among individuals, teams, and gro
Organizational Structure
in an organization.
Four Elements of Structure centralization, formalization, hierarchical levels, departmentalization
Centralization Where decisions are made
Formalization number of rules and procedures
Hierarchical levels height and span
Departmentalization how roles are grouped
- A clear chain of command
Advantages of Centralization - Quick implementation of decisions
- Simplicity
- A sense of empowerment
Advantages of Decentralization - Advancement of the managerial position
- Increasing Creativity
Outcome statement What an organization is trying to accomplish. Trying to gain, Lose, grow, E
Very precise, time-based, and measurable actions that support the compl
Objectives
of a goal
Goals-more general outcome you want to see as a result of your campaig
Difference between goals and
Objectives- specific and measurable indicators of whether goals have bee
objectives
met
SMART Goal Setting Specific, Measurable, Attainable, Realistic, Timely
Sixty-five percent of planes should arrive within 15 minutes of the schedul
SMART GOAL example
arrival time
NOT-SO-SMART GOAL example As many planes as possible should arrive on time
Technique in which the manager and employee work together to set emp
Management by Objectives (MBO)
goals
-Jointly set objectives
MBO: three-step Process for Motivating
- Periodically monitor performance
Employees
-Review performance and give performance appraisal and rewards
Employee participation
Pros of MBO
A clear understanding of what is expected
, Management Exam 2
-Time consuming
-Result-oriented philosophy
Cons of MBO
-Reward-punishment approach
-Effective only when measures of performance can be quantified
Organization A group of people working together to achieve the same goal
How work is assigned and coordinated among individuals, teams, and gro
Organizational Structure
in an organization.
Four Elements of Structure centralization, formalization, hierarchical levels, departmentalization
Centralization Where decisions are made
Formalization number of rules and procedures
Hierarchical levels height and span
Departmentalization how roles are grouped
- A clear chain of command
Advantages of Centralization - Quick implementation of decisions
- Simplicity
- A sense of empowerment
Advantages of Decentralization - Advancement of the managerial position
- Increasing Creativity
