Accounting Information Systems A Practitioner Emphasis, 7e
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sw Cynthia Heagy Constance Lehmann|| All Chapters Covered, 100%
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sw Original Verified, A+ Grade
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Nursestar1 Stuvia
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,Chapter 1 sw
Significance of Accounting Information Systems and thesw sw sw sw sw sw
Accountant’s Role
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INTRODUCTORY SCENARIO: SUGGESTED SOLUTIONS TO QUESTIONS
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1. Employee overtime hours, customer information (e.g., age groups), inventory levels, reorder
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points, EOQ calculation, volume/quantity discount analysis, square footage in use v. storage,
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customer flow data, spoilage
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2. How much is client willing to pay? System that is easy for servers to use with proper controls.
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Bob’s hourly rate would be a concern for client. Will Bob be around ―after the sale‖ (i.e., tech
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support)? What types of pre-packaged systems are available?
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3. Information to help with software division (e.g., total sales dollars, complexity of accounting
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system). How many computers needed? Any expansion planned? What types of employees do
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they have (e.g., waiters would want quick touch screens)?
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4 The owner of the restaurant wants a new accounting system because he needs up-to-date
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information on how the business is doing. Waiting until the end of the year, or even the
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quarter, does not give Marshall the information he needs to make those day-to-day decisions that
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will ensure the success of his restaurant.
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CHAPTER VIGNETTES: SUGGESTED RESPONSES TO QUESTIONS
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Vignette 1.1
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1. Closer relationships with remaining suppliers, the ability to carry less inventory (reducing
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carrying costs and risks of theft or loss of inventory), sharing of planning information with
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suppliers, easier to monitor vendor performance. Might lose volume discounts if trying to
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minimize inventory on hand by having smaller shipments from vendors shipped more often.
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2. Reduction in paperwork, reduction in input errors, ordering and cash receipt processes more
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efficient, increases in efficiency in meeting changes in demand. One disadvantage would
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relate to problems with settling disputed orders or payments with loss of ―paper trail‖ that
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includes authorized signatures.
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Vignette 1.2
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1. Managers would probably find information in units to be most useful for planning decisions
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because this information would represent things over which he/she has control. While the
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manager might not have control over salaries, he/she does have control over the amount of
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overtime and the approval of vacation of the employees.
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2. Managers would probably want information related to production numbers (to determine
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seasonality; during slow times, more employees could be on vacation), the number of vacation
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hours per employee, the number of overtime hours per employee, backorder information, and
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information to help the manager match staffing levels with production.
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Vignette 1.3
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1. The privacy of information is a major consideration, as the customer might not want their
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spending pattern information shared with other parties. Loss of confidential information can be
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disastrous to a company’s reputation and lead to significant financial losses (lost sales, fines,
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etc.) Information about customers must be protected from information leakage to other third
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parties who gain authorized (or unauthorized) access
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, to information. At the very least, confidential information about the customers should be
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encrypted and have limited access.
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2. Inventory management (e.g., turnover, obsolescence, supply/demand, reorder levels), potential
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markets or product lines for expansion, frequent buyer programs.
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Vignette 1.4
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1. The situation could have been avoided if employees had been part of the decision-making and
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testing early in the project. Employee buy-in is essential to the success of any new system
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implementation. It is key that the system provide managers with information that they need for
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decision-making. It is also important to have a maintenance contract in place, with better
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reporting to management and regular follow-up. It appears that this decision was not made by
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executive management, so its success was questionable since the ―tone at the top‖ with regard
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to the project was ―ignorance‖. Since executive management did not monitor the project, they
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could not respond to Kluger’s complaints, nor could they provide ―strong encouragement‖ for
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continuation of the project originally started by Lehmann. In fact, it appears that executive
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management was not involved in the decision to take on the new system. Kluger was not
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given the opportunity to learn the new system, nor was there motivation to learn the new
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system. The company also had inadequate backup so that the project could continue in the
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absence of a key employee.
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2. .Here are some suggested ―next steps‖
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Improve the governance process and the ―tone at the top‖ to get executive management
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involvement and oversight of system projects—this includes aligning any system projects with
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the strategy of the company
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Determine that any system chosen by management will provide quality information useful for
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decision- making at all levels
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Reinstate the maintenance contract and set up a training contract if it is determined more cost-
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effective and in line with the company business plan to use the new system
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Provide training and employee involvement in developing the system
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Provide better oversight of the controller function
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Vignette 1.5
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1. The redesign process can be improved using the following suggestions:
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Set up end-user groups to get input regarding output needs, data collection needs, screen, and form layouts
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Develop a schedule of tests to be conducted with representative end users for pilot testing
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Allow end user input for changes and improvements to system
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Set up training for all affected employees
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Get management and programmer buy-in for essential controls and audit trails at the
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front end of development
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Emphasize the importance of controls, protection of information assets, and
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protection of confidential/private information
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SOLUTIONS TO DISCUSSION QUESTIONS AND PROBLEMS
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1. The project that Finkelstein and Associates is considering is a capital investment that requires
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information on the estimated initial investment and the estimated future return. The future return
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would be measured by net incremental cash flows to the mall (incremental cash inflows less
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incremental cash outflows).
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Estimated initial investment would include:
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• Architects fees sw
• Renovation of existing facilities sw sw sw
• Construction of new facilities and food court sw sw sw sw sw sw
• Cost of disruption of trade during project
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, Estimated net incremental cash flows would include:
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Cash inflows: sw
• Increased store rents from existing facilities
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• Rents from new facilities and food court
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Less cash outflows:
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• Increased janitorial costs sw sw
• Increased security costs sw sw
Estimates of the future cash inflows and outflows could be based on the mall's historical
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accounting data. Estimates of the renovation and construction costs would be based primarily
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on the architect's judgment and experience. It would be difficult to make precise estimates of
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the cost of trade disruption, although some data may be available from industry sources.
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Additional useful information would include demographic data for the local community and
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estimates of local economic activity and consumer buying power.
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2. a. and b.
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Purchasing data might reveal the degree of competition among vendors and vendors' pricing
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policies. An organization might decide to integrate vertically by buying an equity position in
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key vendors or by producing some of the needed goods and services itself.
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Perpetual inventory records indicate inventory carrying costs and might reveal buying patterns for
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different classes of goods. An organization might decide to drop some product lines that are
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expensive to carry in inventory and for which demand is decreasing, erratic, or highly seasonal.
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Manufacturing cost data might shed light on an organization's ability to compete in its market.
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An organization with unusually low manufacturing costs, because of a high degree of automation
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or for other reasons, would enjoy a distinct competitive advantage.
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Customer credit and accounts receivable data contain valuable information on customers' financial
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condition. An organization would wish to target high-income customers or customers with good
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credit histories in its promotional campaigns. Some organizations might also be tempted to sell
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credit data to other firms to aid their promotional efforts. However, except for credit companies
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themselves, such sale of credit data is restricted by law and may also raise serious ethical
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concerns.
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Personnel and payroll records contain valuable information about employees' financial condition
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and possibly about their tastes and habits. Such information might be used to target an
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organization's own employees in promotional campaigns. The release of personnel and payroll
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data to other organizations, except to credit companies, is prohibited by privacy laws.
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3. External auditors and accountants need a basic understanding of accounting information systems,
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their components, their modes of operation, and their supporting technologies. Auditors are
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likely to be involved primarily because of their expertise in internal controls and their
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knowledge of what enhances or detracts from a system's auditability. Accountants are likely
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to be involved primarily because of their expertise in evaluating and designing a system's
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outputs in relation to the needs of the organization and its users.
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4. Under Section 201of the Sarbanes-Oxley Act of 2002, auditors are prohibited from providing any
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non-audit service, including information systems design and implementation, to its audit clients.
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(This Act does not
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