OSCM 373 Exam 1 Questions and Correct
Answers/ Latest Update / Already Graded
inputs are like
Ans: meats, buns, cooks
the transformation process is like
Ans: grilling and assembly
outputs are like
Ans: burger
feedback is like
Ans: time to prepare, temperatures, weight
value-added
Ans: value/ (price of ouput - cost of input)
feedback
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Ans: measurements taken at various points in the
transformation process
control
Ans: the comparison of feedback against previously
established standards to determine if corrective action is
necessary
manufacturing
Ans: goods-oriented
service
Ans: act-oriented
product package
Ans: combinations of goods and services
system design
Ans: capacity, facility location, facility layout, and product and
service planning
- Usually require long-term commitment of resources
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- Determine parameter of system operation
systems operation
Ans: generally tactical decisions:
- Management of personnel
- Inventory management and control
- Scheduling
- Project management
- Quality assurance
sources of waste
Ans: - inventory
- over-production
- waiting time,
- (unnecessary) transportation
overprocessing
- inefficient work methods
-product defects
- underutilizing worker skills
sort/segregate
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Ans: - keep only what is needed in the work area, remove
waste
simplify/straighten/set-in-order
Ans: improve workflow and reduce wasted motion
shine/ sweep
Ans: - clean daily, use cleaning to inspect work area
standardize
Ans: know the process, remove variations from processes -
using standard procedures, apply best practices
Sustain/self-discipline
Ans: review work, maintain correct procedures, implement
standards maintain quality, train employees
safety
Ans: built into practices
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