HTH 150 TEST 1 QUESTIONS AND ANSWERS
Professionalism - Answer -The skill, good judgement, and polite behavior that is
expected from a person who is trained to do a job well
ACGME defines competency in professionalism as demonstrating: - Answer -(1)
compassion, empathy, integrity, and respect for others
(2) responsiveness to patient needs that supersedes self-interest
(3) respect for patient privacy and autonomy
(4) accountability to patients, society, and the profession
(5) sensitivity and responsiveness to a diverse patient population
Qualities of a Professional - Answer --Work until a task is completed competently
-Interpersonal skills including civility
-Appropriate appearance
-Punctuality and regular attendance
-Communication skills
-Honesty
-Focused/attentive.
Lack of Professionalism Qualities - Answer --Inappropriate appearance
-Poor work ethic
-Unfocused
-Apathetic
-Sense of entitlement
-Disrespectful and rude
-Lack of time management
The most commonly cited reasons for a decrease in Work Ethic are: - Answer --Too
casual of an attitude towards work
-Not being self-driven
-Lack of ownership of one's work
-Not understanding what hard work is
-Willingness to do work that is less than professional quality
The common types of IT Problems are: - Answer --Text messaging at inappropriate
times
-Inappropriate use of the Internet
-Excessive twittering/use of Facebook
-Excessive cell phone usage for personal calls
-Text messaging/e-mailing when direct conversation is more appropriate
Principle of Respect for Autonomy - Answer -The duty to respect individual liberty,
values, beliefs & choices.
, Principle of Nonmaleficence - Answer -The duty not to inflict harm or evil.
Principle of Beneficence - Answer -The duty to do good and prevent or remove harm.
Principle of Formal Justice - Answer -The duty to treat equals equally & those who are
unequal by their needs.
Rule of Veracity - Answer -The duty to tell the truth and not to deceive others.
Rule of Fidelity - Answer -The duty to honor commitments.
Rule of Confidentiality - Answer -The duty not to disclose information shared in an
intimate and trusted manner.
Rule of Privacy - Answer -The duty to respect limited access to a person.
What is an ethical dilemma? - Answer --A problem that requires a decision
-More than one solution to the problem
-Solutions compromise more than one principle
What to expect during your hospital stay: - Answer --High quality hospital care.
-A clean and safe environment.
-Involvement in your care.
-Protection of your privacy.
-Help when leaving the hospital.
-Help with your billing claims.
What is culture? - Answer -(Noun or Verb or Adjective)
the way of life of a particular people, especially as shown in:
-their ordinary behavior and habits
-their attitudes toward each other
-their moral and religious beliefs
Cultural Competence - Answer -The ability to interact effectively with people from
different cultures
The Four C's of Culture - Answer --What do you call your problem?
-What do you think caused your problem?
-How do you cope with your condition?
-What are your concerns about the condition/treatment?
Traditionalists - Answer -1922-1943
Baby Boomers - Answer -1943-1960
Professionalism - Answer -The skill, good judgement, and polite behavior that is
expected from a person who is trained to do a job well
ACGME defines competency in professionalism as demonstrating: - Answer -(1)
compassion, empathy, integrity, and respect for others
(2) responsiveness to patient needs that supersedes self-interest
(3) respect for patient privacy and autonomy
(4) accountability to patients, society, and the profession
(5) sensitivity and responsiveness to a diverse patient population
Qualities of a Professional - Answer --Work until a task is completed competently
-Interpersonal skills including civility
-Appropriate appearance
-Punctuality and regular attendance
-Communication skills
-Honesty
-Focused/attentive.
Lack of Professionalism Qualities - Answer --Inappropriate appearance
-Poor work ethic
-Unfocused
-Apathetic
-Sense of entitlement
-Disrespectful and rude
-Lack of time management
The most commonly cited reasons for a decrease in Work Ethic are: - Answer --Too
casual of an attitude towards work
-Not being self-driven
-Lack of ownership of one's work
-Not understanding what hard work is
-Willingness to do work that is less than professional quality
The common types of IT Problems are: - Answer --Text messaging at inappropriate
times
-Inappropriate use of the Internet
-Excessive twittering/use of Facebook
-Excessive cell phone usage for personal calls
-Text messaging/e-mailing when direct conversation is more appropriate
Principle of Respect for Autonomy - Answer -The duty to respect individual liberty,
values, beliefs & choices.
, Principle of Nonmaleficence - Answer -The duty not to inflict harm or evil.
Principle of Beneficence - Answer -The duty to do good and prevent or remove harm.
Principle of Formal Justice - Answer -The duty to treat equals equally & those who are
unequal by their needs.
Rule of Veracity - Answer -The duty to tell the truth and not to deceive others.
Rule of Fidelity - Answer -The duty to honor commitments.
Rule of Confidentiality - Answer -The duty not to disclose information shared in an
intimate and trusted manner.
Rule of Privacy - Answer -The duty to respect limited access to a person.
What is an ethical dilemma? - Answer --A problem that requires a decision
-More than one solution to the problem
-Solutions compromise more than one principle
What to expect during your hospital stay: - Answer --High quality hospital care.
-A clean and safe environment.
-Involvement in your care.
-Protection of your privacy.
-Help when leaving the hospital.
-Help with your billing claims.
What is culture? - Answer -(Noun or Verb or Adjective)
the way of life of a particular people, especially as shown in:
-their ordinary behavior and habits
-their attitudes toward each other
-their moral and religious beliefs
Cultural Competence - Answer -The ability to interact effectively with people from
different cultures
The Four C's of Culture - Answer --What do you call your problem?
-What do you think caused your problem?
-How do you cope with your condition?
-What are your concerns about the condition/treatment?
Traditionalists - Answer -1922-1943
Baby Boomers - Answer -1943-1960
