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What does the pre-encounter consist of? - Answer✅✅Customer Service
Verification of Benefits
Referral/Transfer of Services
Scheduling
Financial clearance
Pre-registration
Prior Authorization/Referral Requirement
Customer Service - Answer✅✅Project lasting first impression
Hiring right people
Provide training
Referral/Transfer of Services - Answer✅✅maintaining the continuum of care for
the patient being transfered between facilities as well as intra/inter facility
Scheduling - Answer✅✅Ensuring and special needs of the pt are available
Efficient pt flow
Efficient use of facility resource
Provide patient education
Proper identification of the patient