Behav. Exam 1 WITH ANSWERS |\ |\ |\ |\
4 skills employers desire most - CORRECT ANSWERS ✔✔1. critical
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thinking
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2. problem solving
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3. judgement and decision making
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4. active listening
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5 characteristics of bad employees - CORRECT ANSWERS ✔✔1.
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problems with interpersonal relationships
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2. fail to hire, build, and lead a team
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3. fail to meet business objectives
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4. unable to change or adapt
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5. lack functional orientation
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organizational behavior - CORRECT ANSWERS ✔✔The study of |\ |\ |\ |\ |\ |\ |\ |\
individuals and groups within an organizational context, and the
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study of internal processes and practices as they influence the
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effectiveness of individuals, teams, and organizations |\ |\ |\ |\ |\
leadership - CORRECT ANSWERS ✔✔the process of developing
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ideas and a vision, living by values that those ideas and that
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vision, influencing others to embrace them in their own
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behaviors, and making hard decisions about human and other
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resources
,leader - CORRECT ANSWERS ✔✔person who exhibits the key
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attributes of leadership |\ |\
manager - CORRECT ANSWERS ✔✔directs, controls, and plans the
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work of others and is responsible for results.
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3 key functions of leaders and managers - CORRECT ANSWERS
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✔✔authority, responsibility, accountability |\ |\
authority - CORRECT ANSWERS ✔✔the right to make decisions
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responsibility - CORRECT ANSWERS ✔✔assignment for achieving
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a goal
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accountability - CORRECT ANSWERS ✔✔acceptance of success or
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failure
7 competencies - CORRECT ANSWERS ✔✔self, diversity, across
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cultures, communication, teams, change, ethics
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ethics competency - CORRECT ANSWERS ✔✔The knowledge,
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skills, and abilities to incorporate values and principles that
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distinguish right from wrong when making decisions and
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choosing behaviors |\
, ethics - CORRECT ANSWERS ✔✔the values and principles that
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distinguish right from wrong |\ |\ |\
self competency - CORRECT ANSWERS ✔✔The knowledge, skills,
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and abilities to assess your personal strengths and weaknesses,
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set and pursue professional and personal goals, balance work
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and personal life, and engage in new learning
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diversity competency - CORRECT ANSWERS ✔✔The knowledge,
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skills and abilities to value unique individual, group and
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organizational characteristics, embrace such characteristics as |\ |\ |\ |\ |\ |\
potential sources of strength, and appreciate uniqueness of each.
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across cultures competency - CORRECT ANSWERS ✔✔The
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knowledge, skills and abilities to recognize and embrace |\ |\ |\ |\ |\ |\ |\ |\
similarities and differences among nations and cultures. |\ |\ |\ |\ |\ |\
culture - CORRECT ANSWERS ✔✔the dominant pattern of living,
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thinking, feeling, and believing that is developed and transmitted
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by people, consciously or unconsciously, to subsequent
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generations
communication competency - CORRECT ANSWERS ✔✔Knowledge, |\ |\ |\ |\ |\
skills and abilities to use all the modes of transmitting,
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understanding, and receiving ideas, thoughts and feelings for |\ |\ |\ |\ |\ |\ |\ |\
accurately transferring and exchanging info |\ |\ |\ |\