EXAM QUESTIONS & DETAILED ANSWERS
PASSED 100%
1. MSgt Ryan says, "This tool can help you
recognize which processes are useful and those Voice of the Customer
that are not. It is used to find out the needs of a
stakeholder."
MSgt Ryan's comment BEST explains which tool
can be utilized to clarify and validate
organizational prob- lems?
2. Common Mind Traps to Avoid Initial Assumptions -
Un- derstand the
importance of
standardizing
success- ful
processes. Learn
ditter- ent methods to
standard- ize
processes to prevent
processes from
reverting back to the
old way of doing
business by using
tools such as the Lean
Dai- ly Management
System.
Identifying Causes &
So- lutions - Avoid
identifying causes or
solutions to the
problem. This can be
difl- cult to do, but if
you allow yourself to
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, SNCOA LDR-303S IMPROVING ORGANIZATIONS
EXAM QUESTIONS & DETAILED ANSWERS
PASSED 100%
think of causes or
solutions this early on,
it can bias your
research and thought
processes.
Lack of Team Diversity -
Like minds think
alike. It's best to
have peo-
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