Bcap Exam with Correct Answers
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Terms in this set (61)
, 1. When you request information or action, make it
clear what you're asking, why it's important, and how
soon you need it; don't make your reader write back
for details.
2. When responding to a request, either paraphrase
the request or include enough of the original
message to remind the reader what you're replying to.
3.If possible, avoid sending long, complex messages
via email
4. Adjust the level of formality to the message and the
audience
6. Activate a signature file, which automatically pastes
your contact information into every message you
Tips for an effective email create
7. Don't let unread messages pile up in your in-box
8. Never type in all caps
9. Don't over format your message with background
colors, multicolored type, unusual fonts
10. Remember that messages can be forwarded
anywhere and saved forever
11. Use the "return receipt requested" feature only for
the most critical messages
12. Make sure your computer have up-to-date virus
protection
13. Pay attention to grammar, spelling and
capitalization
14. Use acronyms sparingly.
When you request People will be tempted to ignore your messages if
information or action, they're not clear about what you want or how soon
make it clear what you're you want it.
asking, why it's important,
and how soon you need it;
don't make your reader
write back for details.
Save
Terms in this set (61)
, 1. When you request information or action, make it
clear what you're asking, why it's important, and how
soon you need it; don't make your reader write back
for details.
2. When responding to a request, either paraphrase
the request or include enough of the original
message to remind the reader what you're replying to.
3.If possible, avoid sending long, complex messages
via email
4. Adjust the level of formality to the message and the
audience
6. Activate a signature file, which automatically pastes
your contact information into every message you
Tips for an effective email create
7. Don't let unread messages pile up in your in-box
8. Never type in all caps
9. Don't over format your message with background
colors, multicolored type, unusual fonts
10. Remember that messages can be forwarded
anywhere and saved forever
11. Use the "return receipt requested" feature only for
the most critical messages
12. Make sure your computer have up-to-date virus
protection
13. Pay attention to grammar, spelling and
capitalization
14. Use acronyms sparingly.
When you request People will be tempted to ignore your messages if
information or action, they're not clear about what you want or how soon
make it clear what you're you want it.
asking, why it's important,
and how soon you need it;
don't make your reader
write back for details.
