UPDATE 2025/2026
Which is step 6 in the process employees must follow to form a union? - Answers NOT
- Authorization cards signed
- NLRB holds election
An example of an employer/management right is which of the following? - Answers Set quality
standards
Which is a final point that should be reviewed prior to the negotiation process? - Answers NOT
Allow preconceived notions about your opponent or your opponent's responses to influence
your attitude at the bargaining table
What is the second step to unionization? - Answers Bargaining unit defined
Which grievance process is given to a third party who makes the final decision? - Answers
Arbitration
What is the purpose of the grievance system? - Answers Resolve issues identified by employees
As a healthcare organization manager, you will be involved in labor negotiations with the nurses'
union to iron out a new contract for the next five years. Who should you consider to be a part of
your negotiating team? - Answers Director of Human Resources or Labor Relations
An effective grievance administration includes which of the following? - Answers Know the
existing policy and contract provisions
Which of the following is part of the grievance administration process? - Answers Review of the
grievance decision by the Personnel Department
During negotiations, the union president makes a request for voluntary bargaining items to be
included in the contract agreement. As outlined by the National Labor Relations Act of 1935,
which of the following items is considered to be voluntary? - Answers Benefits for retirees (e.g.,
health plan)
Mrs. Union represents the union at MHS Hospital. She is compiling a list of people with
appropriate skills and experience to build a negotiating team for the union. Who would she most
likely include on her list? - Answers Union attorney
Which of the following is one of the management rights per court rulings? - Answers Determine
work qualifications
Which of the following statements is FALSE? - Answers The cornerstone of successful