WGU C954 – Information Technology Management
(Complete, detailed, exam-aligned practice set)
SECTION 1 — IT STRATEGY & BUSINESS ALIGNMENT (1–20)
1.
Q: What is the primary purpose of an IT strategic plan?
A: To align IT initiatives with business goals, ensuring technology investments support
organizational objectives.
2.
Q: A company’s leadership wants to ensure IT helps increase market share. What should the CIO
prioritize?
A: IT–business alignment by mapping technology capabilities to competitive strategies.
3.
Q: Which document defines long-term technology direction and supports the enterprise
strategy?
A: The IT strategic plan.
4.
Q: Why is stakeholder engagement important when forming an IT strategy?
A: It ensures all business needs are represented and reduces resistance to change.
5.
Q: A business wants to expand globally. Which IT strategy component is MOST critical?
A: Scalability of systems to support international operations.
6.
Q: What is a KPI in IT management?
A: A measurable value that evaluates how effectively IT achieves key objectives.
7.
,Q: What is the benefit of a technology roadmap?
A: It provides a timeline for implementing future technologies and upgrades.
8.
Q: How does IT governance support strategy?
A: By creating rules and processes that ensure IT decisions support business goals.
9.
Q: A CIO wants to ensure IT projects do not conflict with one another. What tool should be
used?
A: Portfolio management.
10.
Q: Why must IT strategy include risk management?
A: To anticipate potential disruptions and maintain business continuity.
11.
Q: When is a SWOT analysis useful in IT planning?
A: When identifying internal technology capabilities and external risks.
12.
Q: What is the role of the mission statement in IT strategy?
A: It guides the purpose and direction of IT services.
13.
Q: A company wants to reduce IT costs. What strategy helps?
A: Consolidation and virtualization of servers.
14.
Q: How can IT create a competitive advantage?
A: By enabling unique capabilities competitors cannot easily replicate.
15.
Q: What is a strategic objective?
A: A specific, measurable goal supporting long-term strategy.
16.
,Q: Why review IT strategy annually?
A: To adjust for technological and market changes.
17.
Q: What is a business capability model?
A: A mapping of what an organization must do to achieve goals and how IT supports it.
18.
Q: Which analysis identifies technological trends that may benefit or threaten an organization?
A: Environmental scanning.
19.
Q: Which factor is critical when selecting emerging technologies?
A: Alignment with business strategy, not just novelty.
20.
Q: What is a vision statement in IT?
A: A description of the future state IT aims to achieve.
SECTION 2 — ENTERPRISE ARCHITECTURE (21–40)
21.
Q: What is enterprise architecture (EA)?
A: A framework that defines how business processes, data, applications, and technology work
together.
22.
Q: Which EA domain covers databases and information flows?
A: Data architecture.
23.
Q: Why is EA governance needed?
A: To maintain consistency and enforce architecture standards.
24.
Q: What does application architecture describe?
A: How software applications interact and support processes.
, 25.
Q: Which EA framework uses layers such as business, application, and technology?
A: TOGAF.
26.
Q: What is technical debt?
A: Cost of future fixes created by short-term or poor technical decisions.
27.
Q: Why is standardization beneficial in EA?
A: Reduces complexity, lowers cost, improves interoperability.
28.
Q: Which architecture artifact maps data sources to systems?
A: Data flow diagrams.
29.
Q: What is the purpose of an EA repository?
A: To store architectural documents, standards, and diagrams.
30.
Q: Difference between current-state and future-state architecture?
A: Current-state shows existing environment; future-state shows target design.
31.
Q: Why perform gap analysis in EA?
A: To identify steps needed to move from current to future architecture.
32.
Q: What is interoperability?
A: Ability of systems to exchange and use information.
33.
Q: What benefit does modular design provide?
A: Flexibility and easier upgrades.
34.
(Complete, detailed, exam-aligned practice set)
SECTION 1 — IT STRATEGY & BUSINESS ALIGNMENT (1–20)
1.
Q: What is the primary purpose of an IT strategic plan?
A: To align IT initiatives with business goals, ensuring technology investments support
organizational objectives.
2.
Q: A company’s leadership wants to ensure IT helps increase market share. What should the CIO
prioritize?
A: IT–business alignment by mapping technology capabilities to competitive strategies.
3.
Q: Which document defines long-term technology direction and supports the enterprise
strategy?
A: The IT strategic plan.
4.
Q: Why is stakeholder engagement important when forming an IT strategy?
A: It ensures all business needs are represented and reduces resistance to change.
5.
Q: A business wants to expand globally. Which IT strategy component is MOST critical?
A: Scalability of systems to support international operations.
6.
Q: What is a KPI in IT management?
A: A measurable value that evaluates how effectively IT achieves key objectives.
7.
,Q: What is the benefit of a technology roadmap?
A: It provides a timeline for implementing future technologies and upgrades.
8.
Q: How does IT governance support strategy?
A: By creating rules and processes that ensure IT decisions support business goals.
9.
Q: A CIO wants to ensure IT projects do not conflict with one another. What tool should be
used?
A: Portfolio management.
10.
Q: Why must IT strategy include risk management?
A: To anticipate potential disruptions and maintain business continuity.
11.
Q: When is a SWOT analysis useful in IT planning?
A: When identifying internal technology capabilities and external risks.
12.
Q: What is the role of the mission statement in IT strategy?
A: It guides the purpose and direction of IT services.
13.
Q: A company wants to reduce IT costs. What strategy helps?
A: Consolidation and virtualization of servers.
14.
Q: How can IT create a competitive advantage?
A: By enabling unique capabilities competitors cannot easily replicate.
15.
Q: What is a strategic objective?
A: A specific, measurable goal supporting long-term strategy.
16.
,Q: Why review IT strategy annually?
A: To adjust for technological and market changes.
17.
Q: What is a business capability model?
A: A mapping of what an organization must do to achieve goals and how IT supports it.
18.
Q: Which analysis identifies technological trends that may benefit or threaten an organization?
A: Environmental scanning.
19.
Q: Which factor is critical when selecting emerging technologies?
A: Alignment with business strategy, not just novelty.
20.
Q: What is a vision statement in IT?
A: A description of the future state IT aims to achieve.
SECTION 2 — ENTERPRISE ARCHITECTURE (21–40)
21.
Q: What is enterprise architecture (EA)?
A: A framework that defines how business processes, data, applications, and technology work
together.
22.
Q: Which EA domain covers databases and information flows?
A: Data architecture.
23.
Q: Why is EA governance needed?
A: To maintain consistency and enforce architecture standards.
24.
Q: What does application architecture describe?
A: How software applications interact and support processes.
, 25.
Q: Which EA framework uses layers such as business, application, and technology?
A: TOGAF.
26.
Q: What is technical debt?
A: Cost of future fixes created by short-term or poor technical decisions.
27.
Q: Why is standardization beneficial in EA?
A: Reduces complexity, lowers cost, improves interoperability.
28.
Q: Which architecture artifact maps data sources to systems?
A: Data flow diagrams.
29.
Q: What is the purpose of an EA repository?
A: To store architectural documents, standards, and diagrams.
30.
Q: Difference between current-state and future-state architecture?
A: Current-state shows existing environment; future-state shows target design.
31.
Q: Why perform gap analysis in EA?
A: To identify steps needed to move from current to future architecture.
32.
Q: What is interoperability?
A: Ability of systems to exchange and use information.
33.
Q: What benefit does modular design provide?
A: Flexibility and easier upgrades.
34.
