Edition by Steen | All Chapters Complete
TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
1) Managers and economists traditionally have seen human resource management as a source of
value to their organizations.
true
false
2) The concept of "human resource management" implies that employees are interchangeable,
easily replaced assets that should be managed like any other physical asset.
true
false
3) No two human resource departments will have precisely the same roles and responsibilities.
true false
4) Performance management requires that employee activities and outputs match the
individual's goals. true false
5) Important decisions in planning pay and benefits include how much to offer employees in
salary or wages, as opposed to bonuses, commissions, and other performance-related pay.
true
false
6) The shift to self-service requires HR to spend more time on day-to-day transactional tasks.
true false
7) Compliance with laws and regulations is not an HR responsibility, but rather the sole
responsibility of managers within the organization.
true
false 9) HR
is
increasingly
becoming a
purely
administrati
ve function.
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, true
false
10) As part of its strategic role, one of the key contributions HR can make is to engage in evidence-
based HRM.
true
false
11) Canada underperforms the United States with respect to productivity. true false
12) HRM should have a significant role in carrying out a merger or acquisition. true false
13) Non-traditional workers e.g. contractors and temporary workers, currently represent more than
50 percent of the workforce, and this percentage is expected to increase significantly.
true false
8) Recruitment refers to the process by which an organization selects applicants with the right
knowledge, skills, and abilities to help the organization achieve its goals.
true
false
14) Setting up a business enterprise in another country (e.g. building a factory in China) is called
outsourcing. true false
15) Recent surveys indicate that the general public and managers do not have positive perceptions of
the ethical conduct of businesses.
true
false
16) HR activities are carried out exclusively by HR specialists in small organizations. true false
17) Canada's labour force is aging. true false
18) Mobile devices are increasingly being used to access HR processes, information, and
collaborative tools.
true
false
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, ACCESS Test Bank for Human Resource Management 6th Canadian Edition
Steen
Human Resource Management Edition 6 by Steen
MULTIPLE CHOICE - Choose the one alternative that best completes the statement or
answers the question.
19) Human capital refers to an organization's employees described in terms of all of the following,
EXCEPT?
A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
20) When an organization is better than competitors at something, and can hold that advantage over a
sustained period of time, it is said to have a: A) differentiated focus.
B) sustainable competitive advantage.
C) core competency.
D) low-cost competitive advantage.
E) absolute advantage.
21) In the context of human resources, EX represents:
A) Experience level
B) Emotional intelligence
C) Employee engagement
D) Employee experience
E) Employee expectations
22) The degree to which employees are fully involved in their work and the strength of their
commitment to their organization is called: A) employee engagement.
B) employee satisfaction.
C) core competency.
D) differentiated focus.
E) workplace potential.
23) Which one of the following refers to the process of getting detailed information about jobs?
A) Job design
B) Recruitment
C) Selection
D) Job analysis
E) Performance management
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