Cultural Competence
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draws on power relations
being aware of your own cultural beliefs and values and how these may be
different from other cultures
,School-age Developmental Considerations
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desire approval, sense of modesty, demonstrate equipment, interest in how
the body works
Key Points of Professional Identity
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Adherence to a code of conduct
Integrity, respect, trust, honesty and ethical behaviour
Patient focused care
Taking responsibility for your mistakes
Patient confidentiality
Boundaries and the need to limit self-disclosure
Good communication and interpersonal skills
Self-awareness, remaining non-judgemental (mindfulness)
Commitment to insightful reflection on practice
Types of Pain
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nociceptive and neuropathic
Hand Hygiene (Hand Washing)
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Hand hygiene is one of the most important means of preventing the spread
of infection if it is performed properly and when required.
WHO Hand Hygiene Guidelines - for Direct Patient care: hand hygiene
should be performed:
1.Before touching the patient - Puts the patient at ease
2. Before performing a clean or aseptic procedure
3. After a risk of body fluid exposure
4. After touching a patient - Saves your ass
5. After touching a patients surroundings
NOTE - Hand sanitizer only works up to 3x in a row
KP - WHO Hand Hygiene Guidelines, HCW's should not wear fingernails
or extenders when having direct contact with patients, and natural nails
should be kept short (0.5 cm long/ 1/4 in long)
Open ended and closed questions
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Open ended: used for narrative information, calls for longer answers, elicits
feelings, understandings, opinions, ideas, builds and enhances rapport
Closed: used for specific information, calls for short (one to two word)
answers, limits rapport and leaves interaction neutral
Which of the following statements regarding intimate partner abuse is incorrect?
A. "Specific actions are only characterized as abuse if the patient themselves identifies
them as abusive."
B. "Questioning regarding abuse should always start with general, open ended
questions."
C. "Questioning regarding abuse should always progress toward closed ended,
specific questions."
D. "Forced sexual contact should be inquired about, even in interviews with married
patients."
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A. "Specific actions are only characterized as abuse if the patient
themselves identifies them as abusive."
Is incorrect, all other options are correct
Ten Traps of Interviewing
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1. Providing false assurance or reassurance
2. Giving unwanted advice
3. Using authority
4. Using avoidance language
5. Engaging in distancing
6. Using professional jargon
7. Using leading or biased questions
8. Talking too much
9. Interrupting
10. Using "why" questions
Complete Data
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full health history and physical exam
often used in primary care or on admission
establishes current health state, perceptions of health, risk factors
Health History Concepts
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draws on power relations
being aware of your own cultural beliefs and values and how these may be
different from other cultures
,School-age Developmental Considerations
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desire approval, sense of modesty, demonstrate equipment, interest in how
the body works
Key Points of Professional Identity
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Adherence to a code of conduct
Integrity, respect, trust, honesty and ethical behaviour
Patient focused care
Taking responsibility for your mistakes
Patient confidentiality
Boundaries and the need to limit self-disclosure
Good communication and interpersonal skills
Self-awareness, remaining non-judgemental (mindfulness)
Commitment to insightful reflection on practice
Types of Pain
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nociceptive and neuropathic
Hand Hygiene (Hand Washing)
,Give this one a try later!
Hand hygiene is one of the most important means of preventing the spread
of infection if it is performed properly and when required.
WHO Hand Hygiene Guidelines - for Direct Patient care: hand hygiene
should be performed:
1.Before touching the patient - Puts the patient at ease
2. Before performing a clean or aseptic procedure
3. After a risk of body fluid exposure
4. After touching a patient - Saves your ass
5. After touching a patients surroundings
NOTE - Hand sanitizer only works up to 3x in a row
KP - WHO Hand Hygiene Guidelines, HCW's should not wear fingernails
or extenders when having direct contact with patients, and natural nails
should be kept short (0.5 cm long/ 1/4 in long)
Open ended and closed questions
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Open ended: used for narrative information, calls for longer answers, elicits
feelings, understandings, opinions, ideas, builds and enhances rapport
Closed: used for specific information, calls for short (one to two word)
answers, limits rapport and leaves interaction neutral
Which of the following statements regarding intimate partner abuse is incorrect?
A. "Specific actions are only characterized as abuse if the patient themselves identifies
them as abusive."
B. "Questioning regarding abuse should always start with general, open ended
questions."
C. "Questioning regarding abuse should always progress toward closed ended,
specific questions."
D. "Forced sexual contact should be inquired about, even in interviews with married
patients."
, Give this one a try later!
A. "Specific actions are only characterized as abuse if the patient
themselves identifies them as abusive."
Is incorrect, all other options are correct
Ten Traps of Interviewing
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1. Providing false assurance or reassurance
2. Giving unwanted advice
3. Using authority
4. Using avoidance language
5. Engaging in distancing
6. Using professional jargon
7. Using leading or biased questions
8. Talking too much
9. Interrupting
10. Using "why" questions
Complete Data
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full health history and physical exam
often used in primary care or on admission
establishes current health state, perceptions of health, risk factors
Health History Concepts