what are the three principles of medication administration? correct answers mindfulness,
supporting abilities, communication
who may act as a MAP consultant? correct answers a registered nurse, registered pharmacist,
and an HCP who is an authorized prescriber
what is the first thing you should do if a person refuses to take their medication? correct
answers ask them why they do not want to take it, then report that to the HCP and your
supervisor
How do you correct a documentation error? correct answers draw a single line through the
error, write "error," and write your initials and document what you meant to write the first
time
what are some examples of an identifier for a countable controlled medication? correct
answers C stamped, Rx number starting with a C or N, or color coded packaging
What type of supplement does not fall under MAP? correct answers nutritional supplements
What type of supplement does fall under MAP? correct answers dietary supplements
What factors may influence how someone responds to a medication? correct answers age,
weight, gender, general health, medical history, level of physical activity, and use of other
medications
How do you prepare someone for an HCP appointment? correct answers tell them date and
time, what will happen, follow any ordered instructions
what should you make sure to bring to an HCP appointment? correct answers person's
insurance card, copy of medication list, HCP encounter/consult/order form
what should you do during an HCP appointment with a patient? correct answers assist of
needd and advocate, encourage participation, and support abilities
what do you do with information for an HCP telephone order? correct answers document
order word-for-word on telephone order form, read it back, transcribe the order, and provide
pharmacy contact info
what does exhausting a current supply of medicaiton mean? correct answers if there is a
change to dose or frequency of medication, it is acceptable to use up the current supply of
medication until new prescription is filled, as long as that is approved by the pharmacist
what are the ways in which an HCP can provide a prescription to a pharmacy? correct
answers electronic, telephone, paper
what should you do if a medication is different in color, shape, size, or markings from the last
time it was filled? correct answers contact MAP consultant before administering
, what should you do if the pharmacy will not allow the correct dose to be administered?
correct answers return the medication to the pharmacy and obtain the correct strength
when should you request a medication refill? correct answers when there is no less than a
seven-day supply of medication remaining
what should you do when the last refill of a medication is obtained? correct answers contact
the HCP and request a new prescription
how must countable medication be stored? correct answers double key locked in tamper
resistant packaging
when and why do you complete an accuracy check? correct answers prior to the first
medication administration of the new month, two staff (ideally together) will check the new
months med sheets for accuracy and to ensure all ongoing transcriptions were copied onto the
new sheet
when are acceptable medication sheet codes used? correct answers when a medication is
administered at a location other than the home, the person is learning to self-administer their
medication, or the person was not present during medication administration time
in what scenario does a specific time not need to be written for a medication? correct answers
if it is a PRN
what are the steps for discontinuing a medication? correct answers cross out all open boxes
on the medication sheet, draw a diagonal line through the left side and add DC date and
initials, draw a diagonal line through the right side and add DC date and initials
what are the steps to complete when an HCP order is received? correct answers transcribe
order onto med sheet, post (documentation of the staff who completed the transcription), and
verify (review of the transcription by a second staff member)
why is posting and verifying necessary? correct answers to ensure all medication orders are
transcribed accurately so that medication is administered as ordered
what do you do if an HCP order says "no new orders" or "no medication changes"? correct
answers still post and verify the order
what do you do if two certified/licensed staff are not available when the medication is due to
be administered? correct answers first staff completes the transcription and posts the HCP
order, the next staff on duty must verify the order
how to do you receive telephone orders? how are they different than written HCP orders?
correct answers orders are posted and verified when the order is initially obtained and again
after the HCP as signed the order
what details must be included in PRN medication order? correct answers specific target signs
and symptoms for use, measurable objective criteria if needed, frequency, and parameters for
use