MGT 4330 Final Exam Questions with Verified Solutions Graded A+
Which of the following are the primary functions of all organizations?
A. marketing, human resources, and finance/accounting
B. research and development, finance/accounting, and purchasing
C. marketing, production/operations, and finance/accounting
D. sales, quality control, and production/operations
E. production/operations, marketing, and human resources - Answers marketing,
production/operations, and finance/accounting
Which of the following tasks within an airline company is related to operations?
A. sales
B. crew scheduling
C. international monetary exchange
D. advertising
E. accounts payable - Answers crew scheduling
What is a global network of organizations and activities that supply a firm with goods and
services?
A. provider network
B. supply chain
C. supply tree
D. vendor network
E. vendor tree - Answers supply chain
All of the following decisions fall within the scope of operations management EXCEPT for:
A. managing quality and statistical process control.
B. design of goods and services.
C. human resources, job design and work measurement.
D. location strategies.
, E. creating the company income statement. - Answers creating the company income statement.
Productivity can be improved by:
A. decreasing inputs while holding outputs steady.
B. increasing inputs and outputs in the same proportion.
C. decreasing outputs while holding inputs steady.
D. increasing inputs while holding outputs steady.
E. None of the above. - Answers decreasing inputs while holding outputs steady
Multinational organizations can shop from country to country and cut costs through:
A. lower wage scales.
B. less stringent regulations.
C. lower indirect costs.
D. lower taxes and tariffs.
E. All of the above. - Answers All of the above.
The fundamental purpose of an organization's mission statement is to:
A. define the functional areas required by the organization.
B. create a good human relations climate in the organization.
C. define the operational structure of the organization.
D. generate good public relations for the organization.
E. define the organization's purpose in society. - Answers define the organization's purpose in
society.
According to the authors, which of the following strategic concepts allow firms to achieve their
missions?
A. differentiation, quality leadership, and response
B. distinctive competency, cost leadership, and experience
C. productivity, efficiency, and quality leadership
D. differentiation, cost leadership, and response
Which of the following are the primary functions of all organizations?
A. marketing, human resources, and finance/accounting
B. research and development, finance/accounting, and purchasing
C. marketing, production/operations, and finance/accounting
D. sales, quality control, and production/operations
E. production/operations, marketing, and human resources - Answers marketing,
production/operations, and finance/accounting
Which of the following tasks within an airline company is related to operations?
A. sales
B. crew scheduling
C. international monetary exchange
D. advertising
E. accounts payable - Answers crew scheduling
What is a global network of organizations and activities that supply a firm with goods and
services?
A. provider network
B. supply chain
C. supply tree
D. vendor network
E. vendor tree - Answers supply chain
All of the following decisions fall within the scope of operations management EXCEPT for:
A. managing quality and statistical process control.
B. design of goods and services.
C. human resources, job design and work measurement.
D. location strategies.
, E. creating the company income statement. - Answers creating the company income statement.
Productivity can be improved by:
A. decreasing inputs while holding outputs steady.
B. increasing inputs and outputs in the same proportion.
C. decreasing outputs while holding inputs steady.
D. increasing inputs while holding outputs steady.
E. None of the above. - Answers decreasing inputs while holding outputs steady
Multinational organizations can shop from country to country and cut costs through:
A. lower wage scales.
B. less stringent regulations.
C. lower indirect costs.
D. lower taxes and tariffs.
E. All of the above. - Answers All of the above.
The fundamental purpose of an organization's mission statement is to:
A. define the functional areas required by the organization.
B. create a good human relations climate in the organization.
C. define the operational structure of the organization.
D. generate good public relations for the organization.
E. define the organization's purpose in society. - Answers define the organization's purpose in
society.
According to the authors, which of the following strategic concepts allow firms to achieve their
missions?
A. differentiation, quality leadership, and response
B. distinctive competency, cost leadership, and experience
C. productivity, efficiency, and quality leadership
D. differentiation, cost leadership, and response
