HM 101 Final WEEK 1 - WEEK 4 || Smart Study
Guide: Focused Notes & Verified Answers!!
T/F According to Danny Meyer: Service is how you make someone feel, while Hospitality is
what you do to someone correct answers False
The Hospitality and tourism industry account for _____ % total world GDP, and ______
million jobs worldwide
20, 400
15, 300
10, 200
5, 100 correct answers 10,200
According to Joseph Pine. The progression of economic value is:
Experiences, Services, Goods, Commodities
Services, Experiences, Commodities, Goods
Commodities, Goods, Services, Experiences
Goods, Commodities, services, experieces correct answers Commodities, Goods, Services,
Experiences
The _______ were the first to build an extensive network of roads throughout the
Mediterranean that required the establishment of lodging venues.
Libyans
Egyptians
Romans
Greeks correct answers Romans
Question pts
Fred Harvey was an early pioneer in the quick service segment of food service as is
responsible for starting the ______ brand.
White Castle
McDonald's
Delmonico's
Darden correct answers White Castle
In the U.S. the first lodging property that is commonly recognized as a modern hotel was the
Waldorf Astoria
Tremont House
Savoy
Statler correct answers Tremont House
________ adopted the slogan, the Fun Ships, to describe their cruising experience.
Viking
, Royal Caribbean
White Star
Carnival correct answers Carnival
According to the text, the vast majority of hotels are based on concepts introduced and
perfected in:
Rome
China
the U.S.
Greece correct answers the U.S.
_____ envisioned a chain of inexpensive roadside hotels oriented towards families traveling
Kemmons Wilson
Conrad Hilton
J. Williard Marriott
Ellsworth Statler correct answers Kemmons Wilson
The ______ encompassed a variety of routes between points between Europe and Asia.
Mongolian Road
Hammurabi Road
Silk Road
Eurasian Road correct answers Silk Road
Week 2 correct answers Week 2
Technology is becoming
more unstable
irrelevent
more mobile
less mobile correct answers more mobile
The ____ are referred to as the new power segment
Millennials
The greatest Generation
Generation X
Baby Boomer correct answers Millennials
An example of a "disruptor" in the lodging industry would be ________
VRBO
Uber Eats
Lyft
Uber correct answers VRBO
Technology has made the world seem ______
Guide: Focused Notes & Verified Answers!!
T/F According to Danny Meyer: Service is how you make someone feel, while Hospitality is
what you do to someone correct answers False
The Hospitality and tourism industry account for _____ % total world GDP, and ______
million jobs worldwide
20, 400
15, 300
10, 200
5, 100 correct answers 10,200
According to Joseph Pine. The progression of economic value is:
Experiences, Services, Goods, Commodities
Services, Experiences, Commodities, Goods
Commodities, Goods, Services, Experiences
Goods, Commodities, services, experieces correct answers Commodities, Goods, Services,
Experiences
The _______ were the first to build an extensive network of roads throughout the
Mediterranean that required the establishment of lodging venues.
Libyans
Egyptians
Romans
Greeks correct answers Romans
Question pts
Fred Harvey was an early pioneer in the quick service segment of food service as is
responsible for starting the ______ brand.
White Castle
McDonald's
Delmonico's
Darden correct answers White Castle
In the U.S. the first lodging property that is commonly recognized as a modern hotel was the
Waldorf Astoria
Tremont House
Savoy
Statler correct answers Tremont House
________ adopted the slogan, the Fun Ships, to describe their cruising experience.
Viking
, Royal Caribbean
White Star
Carnival correct answers Carnival
According to the text, the vast majority of hotels are based on concepts introduced and
perfected in:
Rome
China
the U.S.
Greece correct answers the U.S.
_____ envisioned a chain of inexpensive roadside hotels oriented towards families traveling
Kemmons Wilson
Conrad Hilton
J. Williard Marriott
Ellsworth Statler correct answers Kemmons Wilson
The ______ encompassed a variety of routes between points between Europe and Asia.
Mongolian Road
Hammurabi Road
Silk Road
Eurasian Road correct answers Silk Road
Week 2 correct answers Week 2
Technology is becoming
more unstable
irrelevent
more mobile
less mobile correct answers more mobile
The ____ are referred to as the new power segment
Millennials
The greatest Generation
Generation X
Baby Boomer correct answers Millennials
An example of a "disruptor" in the lodging industry would be ________
VRBO
Uber Eats
Lyft
Uber correct answers VRBO
Technology has made the world seem ______
