QMHA Test Prep with Complete Solutions
Collecting Information for Assessment: Provide the definition and give a real life
example in your work at Cascadia Health that pertains to this competency - ANSWER-
Answers may vary. Assists in gathering information about basic and community living
characteristics of the person receiving services for assessment purposes
Community Inclusion: Provide the definition and give a real life example in your work at
Cascadia Health that pertains to this competency - ANSWER-Answers may vary.
Values the ability of each person receiving services to seek and sustain a satisfying life
in the community.
Disaster Preparation: Provide the definition and give a real life example in your work at
Cascadia Health that pertains to this competency - ANSWER-Answers may vary. Works
with the organization, the community, and the person receiving services to prepare for
and respond to disaster situations.
Engaging Consumers: Provide the definition and give a real life example in your work at
Cascadia Health that pertains to this competency - ANSWER-Answers may vary.
Establishes a helping relationship with the consumer receiving services by
demonstrating empathy, respect, and genuineness in order to build trust.
Enhancing Consumer Participation: Provide the definition and give a real life example in
your work at Cascadia Health that pertains to this competency - ANSWER-Answers
may vary. Organizes, supervises and encourages participation in social, educational,
spiritual, cultural and recreational activities.
Ethical Standards: Provide the definition and give a real life example in your work at
Cascadia Health that pertains to this competency - ANSWER-Answers may vary.
Adheres to ethical standards of conduct in dealing with persons receiving services, their
families, support persons and staff.
Facilitating Family Involvement: Provide the definition and give a real life example in
your work at Cascadia Health that pertains to this competency - ANSWER-Answers
may vary. Works with the family or designated support persons to understand the needs
of the consumer receiving services and help the family/support persons assist in the
interventions
Identify the correct answer
An example of active listening is:
a. Listening to clients, reflecting upon what they have stated, drawing logical
conclusions, and stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you
accurately understand what the client is attempting to convey.
, c. Listening to the client and accurately documenting their statements - ANSWER-b
Identify the correct answer
If a QMHA reports they met with a client, when in fact, they did not, and the program
bills for that meeting, that is typically considered Medicaid fraud. If a QMHA reports
meeting with a client for an hour, when they only met with the client for 7 minutes, that is
typically considered:
a. A training issue requiring corrective action with the QMHA.
b. A supervision issue, because the QMHA needs support in learning how to better
engage with clients to maintain contact.
c. Medicaid Fraud. - ANSWER-c
Identify the correct answer
Informed consent is:
a. The same thing as a Mental Health Declaration.
b. Forms that a client must sign to enter services, which gives consent to contact payors
to receive reimbursement for services.
c. Explaining the nature of services before the client agrees to participate. - ANSWER-c
Identify the correct answer
One of the easiest ways to implement a strength-based approach with clients is to:
a. Ask clients about their prior success and how they achieved them.
b. Observe both the client's strengths and weaknesses and review those with the client
in a fair and honest assessment.
c. Give the client an assignment to write down all of their strengths and bring that
homework assignment in for review. - ANSWER-a
Identify the correct answer
The primary difference between Case management and Care Coordination is:
a. Casemanagement provides referrals, linkages and follow-up with clients and other
resources, while Care Coordination facilitates communication between various
providers involved in the client's care.
b. Casemanagement is more directive and requires QMHAs to be assertive with clients
in order to achieve goals on the client's service plan.
c. Carecoordination involves setting clients up with appointments with other providers
and assisting them in getting to those appointments, including arranging transportation.
- ANSWER-a
Collecting Information for Assessment: Provide the definition and give a real life
example in your work at Cascadia Health that pertains to this competency - ANSWER-
Answers may vary. Assists in gathering information about basic and community living
characteristics of the person receiving services for assessment purposes
Community Inclusion: Provide the definition and give a real life example in your work at
Cascadia Health that pertains to this competency - ANSWER-Answers may vary.
Values the ability of each person receiving services to seek and sustain a satisfying life
in the community.
Disaster Preparation: Provide the definition and give a real life example in your work at
Cascadia Health that pertains to this competency - ANSWER-Answers may vary. Works
with the organization, the community, and the person receiving services to prepare for
and respond to disaster situations.
Engaging Consumers: Provide the definition and give a real life example in your work at
Cascadia Health that pertains to this competency - ANSWER-Answers may vary.
Establishes a helping relationship with the consumer receiving services by
demonstrating empathy, respect, and genuineness in order to build trust.
Enhancing Consumer Participation: Provide the definition and give a real life example in
your work at Cascadia Health that pertains to this competency - ANSWER-Answers
may vary. Organizes, supervises and encourages participation in social, educational,
spiritual, cultural and recreational activities.
Ethical Standards: Provide the definition and give a real life example in your work at
Cascadia Health that pertains to this competency - ANSWER-Answers may vary.
Adheres to ethical standards of conduct in dealing with persons receiving services, their
families, support persons and staff.
Facilitating Family Involvement: Provide the definition and give a real life example in
your work at Cascadia Health that pertains to this competency - ANSWER-Answers
may vary. Works with the family or designated support persons to understand the needs
of the consumer receiving services and help the family/support persons assist in the
interventions
Identify the correct answer
An example of active listening is:
a. Listening to clients, reflecting upon what they have stated, drawing logical
conclusions, and stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you
accurately understand what the client is attempting to convey.
, c. Listening to the client and accurately documenting their statements - ANSWER-b
Identify the correct answer
If a QMHA reports they met with a client, when in fact, they did not, and the program
bills for that meeting, that is typically considered Medicaid fraud. If a QMHA reports
meeting with a client for an hour, when they only met with the client for 7 minutes, that is
typically considered:
a. A training issue requiring corrective action with the QMHA.
b. A supervision issue, because the QMHA needs support in learning how to better
engage with clients to maintain contact.
c. Medicaid Fraud. - ANSWER-c
Identify the correct answer
Informed consent is:
a. The same thing as a Mental Health Declaration.
b. Forms that a client must sign to enter services, which gives consent to contact payors
to receive reimbursement for services.
c. Explaining the nature of services before the client agrees to participate. - ANSWER-c
Identify the correct answer
One of the easiest ways to implement a strength-based approach with clients is to:
a. Ask clients about their prior success and how they achieved them.
b. Observe both the client's strengths and weaknesses and review those with the client
in a fair and honest assessment.
c. Give the client an assignment to write down all of their strengths and bring that
homework assignment in for review. - ANSWER-a
Identify the correct answer
The primary difference between Case management and Care Coordination is:
a. Casemanagement provides referrals, linkages and follow-up with clients and other
resources, while Care Coordination facilitates communication between various
providers involved in the client's care.
b. Casemanagement is more directive and requires QMHAs to be assertive with clients
in order to achieve goals on the client's service plan.
c. Carecoordination involves setting clients up with appointments with other providers
and assisting them in getting to those appointments, including arranging transportation.
- ANSWER-a
