NAHQ Test (Newest 2025/2026 Update)
Comprehensive Questions & certified
Answers
For a continuous quality improvement team to be successful, who must be included on
the team? - Answer--person preforming the process
When examining the relationship between staff and patient outcomes, which of the
following is the most appropriate to assess? - Answer--patient safety data and overtime
data
Which of the following adverse events is NOT considered a sentinel event? -
Answer--suicide threat by a patient in a confined 24-hour care setting
Which of the following is always true regarding a sentinel event? - Answer--The
occurrence requires an immediate investigative response
A valid data collection tool should incorporate - Answer--the definition of data elements
A review was conducted following a postoperative surgical infection rate increase. The
following information was obtained about four physicians: Which of the following should
be done next? - Answer--Initiate peer review with physician C
A healthcare quality professional is attempting to refine the differences between an
organization's objectives and the stakeholder needs. Which of the following tools is
most appropriate? - Answer--gap analysis
, Which of the following is the best example of use of human factors engineering? -
Answer--designing products to prevent tubing misconnections
The success of a performance improvement program will be most influenced by the -
Answer--culture of the organization
The best reason to evaluate team meetings is to - Answer--assess progress
A facility is becoming part of a healthcare network. Which of the following employee
education programs is most important? - Answer--organizational change
A hospice agency conducted a satisfaction survey of all 200 patients currently receiving
pain management services. When asked if they were satisfied with their pain
management, 170 patients said yes, and 30 said no. A target satisfaction rate of 90%
has been set. In this situation, a healthcare quality professional should - Answer--review
all dissatisfied responses for similarities.
A monitoring system is being designed in which data will be collected and compared to
criteria. Which of the following will best enhance the validity and reliability of the data? -
Answer--providing a practice-based definition and specific instructions for each element
Results of physician practice pattern studies are most likely to promote behavior
changes when disseminated to the - Answer--practitioners
Human factors engineering is defined as the study of humans and their interaction with -
Answer--the tools they use and the environment
The following data has been provided to a healthcare quality professional: Which of the
following is the best choice for beginning clinical-pathways implementation in an
organization? - Answer--Heart failure
An outpatient clinic is attempting to measure the quality of a newly developed diabetes
disease management program. To accomplish this, laboratory results will be measured
over time. The best way to display the data is to use a - Answer--Control chart
The evolution of quality improvement in healthcare has shifted the primary focus from
performance of individuals to the performance of the - Answer--organization's systems
Comprehensive Questions & certified
Answers
For a continuous quality improvement team to be successful, who must be included on
the team? - Answer--person preforming the process
When examining the relationship between staff and patient outcomes, which of the
following is the most appropriate to assess? - Answer--patient safety data and overtime
data
Which of the following adverse events is NOT considered a sentinel event? -
Answer--suicide threat by a patient in a confined 24-hour care setting
Which of the following is always true regarding a sentinel event? - Answer--The
occurrence requires an immediate investigative response
A valid data collection tool should incorporate - Answer--the definition of data elements
A review was conducted following a postoperative surgical infection rate increase. The
following information was obtained about four physicians: Which of the following should
be done next? - Answer--Initiate peer review with physician C
A healthcare quality professional is attempting to refine the differences between an
organization's objectives and the stakeholder needs. Which of the following tools is
most appropriate? - Answer--gap analysis
, Which of the following is the best example of use of human factors engineering? -
Answer--designing products to prevent tubing misconnections
The success of a performance improvement program will be most influenced by the -
Answer--culture of the organization
The best reason to evaluate team meetings is to - Answer--assess progress
A facility is becoming part of a healthcare network. Which of the following employee
education programs is most important? - Answer--organizational change
A hospice agency conducted a satisfaction survey of all 200 patients currently receiving
pain management services. When asked if they were satisfied with their pain
management, 170 patients said yes, and 30 said no. A target satisfaction rate of 90%
has been set. In this situation, a healthcare quality professional should - Answer--review
all dissatisfied responses for similarities.
A monitoring system is being designed in which data will be collected and compared to
criteria. Which of the following will best enhance the validity and reliability of the data? -
Answer--providing a practice-based definition and specific instructions for each element
Results of physician practice pattern studies are most likely to promote behavior
changes when disseminated to the - Answer--practitioners
Human factors engineering is defined as the study of humans and their interaction with -
Answer--the tools they use and the environment
The following data has been provided to a healthcare quality professional: Which of the
following is the best choice for beginning clinical-pathways implementation in an
organization? - Answer--Heart failure
An outpatient clinic is attempting to measure the quality of a newly developed diabetes
disease management program. To accomplish this, laboratory results will be measured
over time. The best way to display the data is to use a - Answer--Control chart
The evolution of quality improvement in healthcare has shifted the primary focus from
performance of individuals to the performance of the - Answer--organization's systems
