PA Appraisal License 16-20 Auto
Physical Damage
In PA, a consumer reporting agency may list all of the following information about a consumer
EXCEPT: - ✔✔ correct answer Medical Information
The device that synchronizes the spark plug firing sequence is: - ✔✔ correct answer Camshaft Sensor
If an insured fail to report a claim in a timely fashion the adjuster will usually: - ✔✔ correct answer
Send the insured a reservation of rights letter
When using a dedicated bench fixture to measure a unibody with front-end damage, where should
fixtures be placed? - ✔✔ correct answer Fixtures should be placed in the damaged area to check fit
up to the jig.
Vehicle name plates such as Grand Prix SE are only available through the dealership and are
purchased in what way? - ✔✔ correct answer Nameplates are not available aftermarket and are
usually purchased from the dealer on a per item basis
Under Pennsylvania law, which of the following is true regarding the replacement of a damaged
double hood latch?:
It may be replaced with any working latch system from a salvage yard.
It must be replaced with any new hood latch system.
It must be replaced with a double latch system.
It may be replaced with a single hood latch system. - ✔✔ correct answer It must be replaced with a
double latch system. is correct.
Technician A says that damaged structural sheet metal should be removed before any pulling and
straightening is performed. Technician B says that damaged structural metal should remain to be
used for pulling attachment areas. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - ✔✔ correct answer Technician B only
,PA Appraisal License 16-20 Auto
Physical Damage
Which of the following is the computer in the vehicle?
Controller
Pump
Speed Sensors
Valves - ✔✔ correct answer Controller
If an insured fails to report a claim in a timely fashion, the adjuster will immediately:
Deny the claim.
Send the insured a reservation of rights letter.
Cease the claims investigation.
Seek the advice of the company's attorney - ✔✔ correct answer Send the insured a reservation of
rights letter..
If an auto appraiser uses the actual cost method to determine a vehicle's value, which of the
following is not a factor?:
The location of the vehicle of like kind and quality
The salvage value of the damaged vehicle
The actual cost of an available vehicle in similar condition to or better than the motor vehicle being
appraised
The vehicle being appraised is similar to the damaged vehicle in its pre-damaged condition - ✔✔
correct answer The salvage value of the damaged vehicle
A structural rail is being cut for sectioning. Technician A says to use a cutting torch to make the final
cut line. Technician B says to use a cut-off wheel or saw to make the final cut. Who is right?
Technician A only
Technician B only
,PA Appraisal License 16-20 Auto
Physical Damage
Both technicians are correct
Neither technician is correct - ✔✔ correct answer Technician B only
Which of the following coverages is included as "no-fault" coverage on the standardized Personal
Auto policy?:
Uninsured Motorists coverage.
Medical Payments and Physical Damage.
A state-mandated "no-fault" coverage plan.
Liability coverage. - ✔✔ correct answer Medical Payments and Physical Damage
Following the payment of an automobile claim, the salvaged property becomes the property of:
The insured
The insurer
A third party salvage company contracted by the insured
The State until sold and the proceeds deducted from the claim payment to the insured - ✔✔ correct
answer The insurer
A car has adjustable door hinges. There is a significant gap at the top of the front top and the bottom
as well between the front fender and the windshield support column of the door. Technician A says
the gap can be adjusted by repositioning the hinges. Technician B says the gap can be adjusted by
shimming the hinges. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technicians are correct - ✔✔ correct answer Technician A only
Driver 1 and Driver 2 are in an accident. Driver 2 has the following damages:
, PA Appraisal License 16-20 Auto
Physical Damage
Property Damage - $1,000
Rental Car Expense - $500
Emergency Room Expense - $400
Lost Wages - $300
The extent of the bodily injury will not be known for six months. How should the adjuster on this
claim pay damages for Driver 2?
Pay all damage to date, provide a full and final release has been signed by Driver 2.
Pay nothing until total of all damages has been determined.
Pay the property damage and rental car expense and settle the bodily injury at a later time.
None of the responses listed are correct. - ✔✔ correct answer Pay the property damage and rental
car expense and settle the bodily injury at a later time..
Which of the following would not have an insurable interest in a covered vehicle?:
An underage driver who lives in the household
A lien holder
A vehicle jointly owned by a husband and wife
A vehicle the father has sold to an offspring and agrees to let her make payments - ✔✔ correct
answer An underage driver who lives in the household.
Which one of the following components is NOT part of the radiator support?:
Side baffles
Upper tie bar
Lower tie bar
Radiator - ✔✔ correct answer Radiator
An ECM is:
Physical Damage
In PA, a consumer reporting agency may list all of the following information about a consumer
EXCEPT: - ✔✔ correct answer Medical Information
The device that synchronizes the spark plug firing sequence is: - ✔✔ correct answer Camshaft Sensor
If an insured fail to report a claim in a timely fashion the adjuster will usually: - ✔✔ correct answer
Send the insured a reservation of rights letter
When using a dedicated bench fixture to measure a unibody with front-end damage, where should
fixtures be placed? - ✔✔ correct answer Fixtures should be placed in the damaged area to check fit
up to the jig.
Vehicle name plates such as Grand Prix SE are only available through the dealership and are
purchased in what way? - ✔✔ correct answer Nameplates are not available aftermarket and are
usually purchased from the dealer on a per item basis
Under Pennsylvania law, which of the following is true regarding the replacement of a damaged
double hood latch?:
It may be replaced with any working latch system from a salvage yard.
It must be replaced with any new hood latch system.
It must be replaced with a double latch system.
It may be replaced with a single hood latch system. - ✔✔ correct answer It must be replaced with a
double latch system. is correct.
Technician A says that damaged structural sheet metal should be removed before any pulling and
straightening is performed. Technician B says that damaged structural metal should remain to be
used for pulling attachment areas. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - ✔✔ correct answer Technician B only
,PA Appraisal License 16-20 Auto
Physical Damage
Which of the following is the computer in the vehicle?
Controller
Pump
Speed Sensors
Valves - ✔✔ correct answer Controller
If an insured fails to report a claim in a timely fashion, the adjuster will immediately:
Deny the claim.
Send the insured a reservation of rights letter.
Cease the claims investigation.
Seek the advice of the company's attorney - ✔✔ correct answer Send the insured a reservation of
rights letter..
If an auto appraiser uses the actual cost method to determine a vehicle's value, which of the
following is not a factor?:
The location of the vehicle of like kind and quality
The salvage value of the damaged vehicle
The actual cost of an available vehicle in similar condition to or better than the motor vehicle being
appraised
The vehicle being appraised is similar to the damaged vehicle in its pre-damaged condition - ✔✔
correct answer The salvage value of the damaged vehicle
A structural rail is being cut for sectioning. Technician A says to use a cutting torch to make the final
cut line. Technician B says to use a cut-off wheel or saw to make the final cut. Who is right?
Technician A only
Technician B only
,PA Appraisal License 16-20 Auto
Physical Damage
Both technicians are correct
Neither technician is correct - ✔✔ correct answer Technician B only
Which of the following coverages is included as "no-fault" coverage on the standardized Personal
Auto policy?:
Uninsured Motorists coverage.
Medical Payments and Physical Damage.
A state-mandated "no-fault" coverage plan.
Liability coverage. - ✔✔ correct answer Medical Payments and Physical Damage
Following the payment of an automobile claim, the salvaged property becomes the property of:
The insured
The insurer
A third party salvage company contracted by the insured
The State until sold and the proceeds deducted from the claim payment to the insured - ✔✔ correct
answer The insurer
A car has adjustable door hinges. There is a significant gap at the top of the front top and the bottom
as well between the front fender and the windshield support column of the door. Technician A says
the gap can be adjusted by repositioning the hinges. Technician B says the gap can be adjusted by
shimming the hinges. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technicians are correct - ✔✔ correct answer Technician A only
Driver 1 and Driver 2 are in an accident. Driver 2 has the following damages:
, PA Appraisal License 16-20 Auto
Physical Damage
Property Damage - $1,000
Rental Car Expense - $500
Emergency Room Expense - $400
Lost Wages - $300
The extent of the bodily injury will not be known for six months. How should the adjuster on this
claim pay damages for Driver 2?
Pay all damage to date, provide a full and final release has been signed by Driver 2.
Pay nothing until total of all damages has been determined.
Pay the property damage and rental car expense and settle the bodily injury at a later time.
None of the responses listed are correct. - ✔✔ correct answer Pay the property damage and rental
car expense and settle the bodily injury at a later time..
Which of the following would not have an insurable interest in a covered vehicle?:
An underage driver who lives in the household
A lien holder
A vehicle jointly owned by a husband and wife
A vehicle the father has sold to an offspring and agrees to let her make payments - ✔✔ correct
answer An underage driver who lives in the household.
Which one of the following components is NOT part of the radiator support?:
Side baffles
Upper tie bar
Lower tie bar
Radiator - ✔✔ correct answer Radiator
An ECM is:
