CDV DA FUNDAMENTALS DAY 2 QUESTIONS
What should you do in the event of lightning? - Answer -Stay inside the vehicle and
avoid conductive objects.
Always check the customers notes in the delivery app first. True or false - Answer -True
What should you do if you are unable to contact the customer when there is a dog
present? - Answer -Use the undeliverable code and select unsafe due to dog.
What does the Netradyne Driveri device evaluate? - Answer -Driver behaviors
You only need to report an incident to your DSP if there is a major damage. True or
false - Answer -False
What is the first step you take when involved in an incident? - Answer -Secure your
own safety.
What should you do if the garage door won't close during a delivery? - Answer -Select
door didn't close and contact support.
Which of the following will be the most helpful to navigating apartment deliveries? -
Answer -A map of the complex.
Amazon owns all locker types that you may deliver to. True or false - Answer -False
If you see the paw print for your next delivery, what is the first thing you should do? -
Answer -Send the customer a text to alert them you are on the way.
When encountering a delivery issue, which option should you try first? - Answer -
Text/call the customer
When turning left and there are two turning lanes, you should always take the right-hand
turning lane. True or false - Answer -True
You only need to report an incident to your DSP if there is major damage. True or false -
Answer -False
What should you do in the event of lightning? - Answer -Stay inside the vehicle and
avoid conductive objects.
Always check the customers notes in the delivery app first. True or false - Answer -True
What should you do if you are unable to contact the customer when there is a dog
present? - Answer -Use the undeliverable code and select unsafe due to dog.
What does the Netradyne Driveri device evaluate? - Answer -Driver behaviors
You only need to report an incident to your DSP if there is a major damage. True or
false - Answer -False
What is the first step you take when involved in an incident? - Answer -Secure your
own safety.
What should you do if the garage door won't close during a delivery? - Answer -Select
door didn't close and contact support.
Which of the following will be the most helpful to navigating apartment deliveries? -
Answer -A map of the complex.
Amazon owns all locker types that you may deliver to. True or false - Answer -False
If you see the paw print for your next delivery, what is the first thing you should do? -
Answer -Send the customer a text to alert them you are on the way.
When encountering a delivery issue, which option should you try first? - Answer -
Text/call the customer
When turning left and there are two turning lanes, you should always take the right-hand
turning lane. True or false - Answer -True
You only need to report an incident to your DSP if there is major damage. True or false -
Answer -False
