SHRM Certification Exam COMPLETE
Questions and Detailed Answers LATEST
UPDATE THIS YEAR
QUESTION: What financial benefit does an employer reap in providing incentive pay rather than
an increase in base pay? - ANSWER-Does not add to the salary burden
QUESTION: What are work stoppages that are neither sanctioned nor stimulated by a union? -
ANSWER-Wildcat
QUESTION: What concept holds that an organization operates within a complex environment
affected by and affecting different interests? - ANSWER-Stakeholder theory
QUESTION: What principle provides that employees should be treated fairly, given clear
expectations, and provided an opportunity to defend themselves for a dischargeable offense? -
ANSWER-Due process
QUESTION: The evaluation level of learning marks changes in what? - ANSWER-Knowledge
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QUESTION: What time period(s)' needs are addressed in an organizational needs assessment? -
ANSWER-Present and future
QUESTION: What strategy primarily emphasizes the organization's needs when considering an
employee's career path? - ANSWER-Career management
QUESTION: What budgeting method categorizes according to enterprise activities as opposed
to standard departments? - ANSWER-Activity-based
Q; What kind of culture includes intangibles like beliefs, attitudes, and values? - ANSWER-
Implicit
QUESTION: What should be considered prior to terminating a long-term employee who has
been previously successful? - ANSWER-Transfer
QUESTION: What is the primary reason to develop workforce diversity programs? - ANSWER-
Increase productivity
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QUESTION: What are the five compensable factors? - ANSWER-SEWRS (supervision, effort,
working conditions, responsibility, skills)
QUESTION: What is the role of HR when conducting an investigatory interview? - ANSWER-Risk
manager for the organization
QUESTION: What branding proposition answers the question why a talented person would
want to work here? - ANSWER-EVP (Employee Value Proposition)
QUESTION: What should be HR's relationship with the corporate attorney? - ANSWER-Proactive
and reactive
QUESTION: This good type of conflict means team members argue about how work should be
done and how to best measure success. - ANSWER-Task
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QUESTION: A change in who reports to who in an organization is an example of this kind of OD
strategy. - ANSWER-Structural
QUESTION: What is the best way to increase confidence in stakeholders regarding business
continuity and disaster recovery? - ANSWER-Training (drilling)
QUESTION: Why would you want to perform benefits needs assessment? - ANSWER-It is key to
attracting and retaining talent
QUESTION: What key determination must be made prior to outsourcing a function? - ANSWER-
If it is a core competency.
QUESTION: What is the capacity to recognize, interpret, and behaviorally adapt to different
global mindsets and customs? - ANSWER-Cultural Intelligence
QUESTION: What might you do prior to initiating a major, sweeping, controversial change
initiative? - ANSWER-Pilot program or focus group
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