QUICKBOOKS CERTIFICATION EXAM STUDY GUIDE EXAM
QUESTIONS AND ANSWERS
WhyYwouldYyouYhideYorYcollapseYsubYaccountsYonYaYreport?Y-
YCORRECTYANSWERSToYtemporarilyYhideYunnecessaryYdetailYandYhideYparentYaccounts
WhatYshouldYyouYdoYafterYyouYclickYsaveY&YcloseYonYaYcustomerYcreditYmemo?Y-
YCORRECTYANSWERSChooseYbetweenYretainedYasYanYavailableYcredit,YgiveYaYrefundYorYapplyYtoYanY
invoice
WhichYofYtheYfollowingYCANYbeYmemorizedYinYquickbooks?Y-YCORRECTYANSWERScheck
WhichYisYNOTYshownYonYtheYpayrollYsummaryYreportYonYquickbooks?Y-
YCORRECTYANSWERSinformationYnecessaryYtoYcompleteYyourYstateYunemploymentYtaxYform
TheYbankYnotifiedYyouYthatYaYcustomer'sYcheckYyouYdepositedYhasYbounced.YTheYcustomerYdidYnot
YhaveYsufficientYfundsYtoYcoverYtheYcheck.YWhatYshouldYyouYdo?Y-
YCORRECTYANSWERSRecordYaYtransactionYtoYshowYtheYcustomerYowesYyouYtheYmoneyYandYthatYth
eYcheckingYbalanceYdecreasedYbyYthatYsameYamount
SupposeYyouYalwaysYwantYallYreportsYtoYshowYaYspecificYsizeYandYcolor,howYdoYyouYsetYstandardYpr
eferenceYinYquickbooksYsoYyouYdon'tYhaveYtoYcustomizeYeachYreport?Y-
YCORRECTYANSWERSClickYtheYeditYmenuYandYselectYpreferencesYthenYclickYtheYreportsYandYgraphsY
groupYtoYsetYpreferences
SupposeYyouYwantYtoYrestrictYwhichYusersYcanYaccessYcustomerYcreditYcardYnumbers.YHowYdoYyouY
doYthis?Y-
YCORRECTYANSWERSGiveYtheYuserYaccessYtoYsalesYandYaccountsYreceivableYbutYdoYnotYcheckYtheYc
ompleteYcreditYcardYnumbers
,WhichYofYtheYfollowingYisYaYpossibleYreasonYforYaYbankYreconciliationYdiscrepancy?Y-
YCORRECTYANSWERSTheYbeginningYbalanceYcalculatedYbyYquickbooksYdoesYnotYmatchYlastYmonths
YendingYbalance
whichYofYtheYfollowingYstatementsYisYTRUEYregardingYUndepositedYfunds?Y-
YCORRECTYANSWERSItYisYanYaccountYusedYtoYrecordYpaymentsYbeforeYyouYmakeYaYdeposit
WhichYaccountsYareYaffectedYwhenYyouYenterYTimeYinYquickbooks?Y-
YCORRECTYANSWERSAccountsYreceivable
WorkersYwhoYrequireYaYW2YtaxYformYatYtheYendYofYtheYyearYshouldYbeYaddedYtoYwhichYofYtheYfollo
wingYlists?Y-YCORRECTYANSWERSEmployee
IfYyouYhaveYcustomizedYreportYthatYyouYuseYeachYmonth,YwhichYfeatureYletsYyouYrunYtheY-
YCORRECTYANSWERSMemorizeYReport
WhatYisYtheYprimaryYreasonYforYsettingYaYclosingYdateYinYQuickbooks?Y-
YCORRECTYANSWERSToYrestrictYusersYfromYdeleting,YeditingYorYaddingYtransactionsYtoYlastYyear
YourYnewYemployeeYearnedYanYannualYsalaryYofY$40,000.YHowYdoYyouYenterYthisYintoYquickbooks?Y
-YCORRECTYANSWERSEnterY40,000YinYtheYpayrollYinfoYwindow
WhatYstepsYmustYyouYcompleteYtoYuseYtheYpayrollYcenterYtoYpayYpayrollYliabilitiesY-
YCORRECTYANSWERSsetYdepositYfrequencies
NameYtheYsectionYofYtheYbalanceYsheetY-YCORRECTYANSWERSAssets,YLiabilities,YEquity
, WhenYyouYcreateYaYnewYcompanyYfile,YquickbooksYasksYforYyourYstartYdate.YWhatYisYtheYbestYdefini
tionYofYtheYstartYdateYinYquickbooks?Y-
YCORRECTYANSWERSTheYdayYyouYchoseYtoYstartYrecordingYtheYfinacialYrecordsYinYquickbooks
WhichYofYtheYfollowingYstatementsYisYNOTYtrueYregardingYenteringYandYpayingYbillsYinYquickbooks?
Y-
YCORRECTYANSWERSIfYyouYuseYtheYenterYbillsYwindowYtoYrecordYaYbill,YdoYnotYuseYtheYwriteYchecksY
windowYorYcheckYregisterYtoYpayYthatYsameYbill
HowYdoYyouYuseYaYdifferentYformsYtemplateYwhenYcreatingYaYnewYtransaction?Y(i.e.YInvoice)Y-
YCORRECTYANSWERSOpenYtheYform,YclickYtheYtemplatesYdropYdownYlistYandYselectYtheYappropriat
eYform
HowYdoYyouYchangeYtheYreportYbasis,YaccrualYvs.YcashYforYjustYoneYreport?Y-
YCORRECTYANSWERSClickYtheYmodifyYreportYbuttonYonYtheYreportYandYthenYchooseYaccrualYorYcas
hYonYtheYdisplayYpad
HowYwouldYyouYtrackYcustomerYbirthYinYquickbooks?Y-
YCORRECTYANSWERSAddYaYcustomYfieldYtoYtheYcustomerYlist
HowYdoYyouYchangeYtextYinYtheYheader/footerYofYaYreport?Y-
YCORRECTYANSWERSClickYtheYmodifyYreportYbuttonYonYtheYreportYandYtheYchangeYtheYheaderYfoot
erYtab
WhereYcanYyouYseeYaYthumbnailYsampleYofYeachYreportYinYquickbooksYalongYwithYaYdescriptionYofY
whatYtheYreportYtellsYyou?Y-YCORRECTYANSWERSReportYcenter
WhatYtransactionYinYquickbooksYshouldYyouYuseYifYyourYcustomerYpaysYyouYwhenYyouYprovideYtheY
goodsYorYsevices?Y-YCORRECTYANSWERSSalesYreceipt
QUESTIONS AND ANSWERS
WhyYwouldYyouYhideYorYcollapseYsubYaccountsYonYaYreport?Y-
YCORRECTYANSWERSToYtemporarilyYhideYunnecessaryYdetailYandYhideYparentYaccounts
WhatYshouldYyouYdoYafterYyouYclickYsaveY&YcloseYonYaYcustomerYcreditYmemo?Y-
YCORRECTYANSWERSChooseYbetweenYretainedYasYanYavailableYcredit,YgiveYaYrefundYorYapplyYtoYanY
invoice
WhichYofYtheYfollowingYCANYbeYmemorizedYinYquickbooks?Y-YCORRECTYANSWERScheck
WhichYisYNOTYshownYonYtheYpayrollYsummaryYreportYonYquickbooks?Y-
YCORRECTYANSWERSinformationYnecessaryYtoYcompleteYyourYstateYunemploymentYtaxYform
TheYbankYnotifiedYyouYthatYaYcustomer'sYcheckYyouYdepositedYhasYbounced.YTheYcustomerYdidYnot
YhaveYsufficientYfundsYtoYcoverYtheYcheck.YWhatYshouldYyouYdo?Y-
YCORRECTYANSWERSRecordYaYtransactionYtoYshowYtheYcustomerYowesYyouYtheYmoneyYandYthatYth
eYcheckingYbalanceYdecreasedYbyYthatYsameYamount
SupposeYyouYalwaysYwantYallYreportsYtoYshowYaYspecificYsizeYandYcolor,howYdoYyouYsetYstandardYpr
eferenceYinYquickbooksYsoYyouYdon'tYhaveYtoYcustomizeYeachYreport?Y-
YCORRECTYANSWERSClickYtheYeditYmenuYandYselectYpreferencesYthenYclickYtheYreportsYandYgraphsY
groupYtoYsetYpreferences
SupposeYyouYwantYtoYrestrictYwhichYusersYcanYaccessYcustomerYcreditYcardYnumbers.YHowYdoYyouY
doYthis?Y-
YCORRECTYANSWERSGiveYtheYuserYaccessYtoYsalesYandYaccountsYreceivableYbutYdoYnotYcheckYtheYc
ompleteYcreditYcardYnumbers
,WhichYofYtheYfollowingYisYaYpossibleYreasonYforYaYbankYreconciliationYdiscrepancy?Y-
YCORRECTYANSWERSTheYbeginningYbalanceYcalculatedYbyYquickbooksYdoesYnotYmatchYlastYmonths
YendingYbalance
whichYofYtheYfollowingYstatementsYisYTRUEYregardingYUndepositedYfunds?Y-
YCORRECTYANSWERSItYisYanYaccountYusedYtoYrecordYpaymentsYbeforeYyouYmakeYaYdeposit
WhichYaccountsYareYaffectedYwhenYyouYenterYTimeYinYquickbooks?Y-
YCORRECTYANSWERSAccountsYreceivable
WorkersYwhoYrequireYaYW2YtaxYformYatYtheYendYofYtheYyearYshouldYbeYaddedYtoYwhichYofYtheYfollo
wingYlists?Y-YCORRECTYANSWERSEmployee
IfYyouYhaveYcustomizedYreportYthatYyouYuseYeachYmonth,YwhichYfeatureYletsYyouYrunYtheY-
YCORRECTYANSWERSMemorizeYReport
WhatYisYtheYprimaryYreasonYforYsettingYaYclosingYdateYinYQuickbooks?Y-
YCORRECTYANSWERSToYrestrictYusersYfromYdeleting,YeditingYorYaddingYtransactionsYtoYlastYyear
YourYnewYemployeeYearnedYanYannualYsalaryYofY$40,000.YHowYdoYyouYenterYthisYintoYquickbooks?Y
-YCORRECTYANSWERSEnterY40,000YinYtheYpayrollYinfoYwindow
WhatYstepsYmustYyouYcompleteYtoYuseYtheYpayrollYcenterYtoYpayYpayrollYliabilitiesY-
YCORRECTYANSWERSsetYdepositYfrequencies
NameYtheYsectionYofYtheYbalanceYsheetY-YCORRECTYANSWERSAssets,YLiabilities,YEquity
, WhenYyouYcreateYaYnewYcompanyYfile,YquickbooksYasksYforYyourYstartYdate.YWhatYisYtheYbestYdefini
tionYofYtheYstartYdateYinYquickbooks?Y-
YCORRECTYANSWERSTheYdayYyouYchoseYtoYstartYrecordingYtheYfinacialYrecordsYinYquickbooks
WhichYofYtheYfollowingYstatementsYisYNOTYtrueYregardingYenteringYandYpayingYbillsYinYquickbooks?
Y-
YCORRECTYANSWERSIfYyouYuseYtheYenterYbillsYwindowYtoYrecordYaYbill,YdoYnotYuseYtheYwriteYchecksY
windowYorYcheckYregisterYtoYpayYthatYsameYbill
HowYdoYyouYuseYaYdifferentYformsYtemplateYwhenYcreatingYaYnewYtransaction?Y(i.e.YInvoice)Y-
YCORRECTYANSWERSOpenYtheYform,YclickYtheYtemplatesYdropYdownYlistYandYselectYtheYappropriat
eYform
HowYdoYyouYchangeYtheYreportYbasis,YaccrualYvs.YcashYforYjustYoneYreport?Y-
YCORRECTYANSWERSClickYtheYmodifyYreportYbuttonYonYtheYreportYandYthenYchooseYaccrualYorYcas
hYonYtheYdisplayYpad
HowYwouldYyouYtrackYcustomerYbirthYinYquickbooks?Y-
YCORRECTYANSWERSAddYaYcustomYfieldYtoYtheYcustomerYlist
HowYdoYyouYchangeYtextYinYtheYheader/footerYofYaYreport?Y-
YCORRECTYANSWERSClickYtheYmodifyYreportYbuttonYonYtheYreportYandYtheYchangeYtheYheaderYfoot
erYtab
WhereYcanYyouYseeYaYthumbnailYsampleYofYeachYreportYinYquickbooksYalongYwithYaYdescriptionYofY
whatYtheYreportYtellsYyou?Y-YCORRECTYANSWERSReportYcenter
WhatYtransactionYinYquickbooksYshouldYyouYuseYifYyourYcustomerYpaysYyouYwhenYyouYprovideYtheY
goodsYorYsevices?Y-YCORRECTYANSWERSSalesYreceipt
