Business Management Exam
questions and answers graded A+
Power - the ability to influence other behaviors
Politics - the process of gaining and using power
Two sources of power influence - 1. Positional Power
2. Personal Power
Positional Power - -derived from top management and is delegated down the chain of commands
-source of power influence
Personal Power - -derived from followers, based on an individual's behavior
-source of power influence
7 Types of Power - 1. Coercive Power
2. Connection Power
3. Reward Power
4. Legitimate Power
5. Referent Power
6. Information Power
7. Expert Power
Coercive Power - -threats and/punishment to influence compliance
-leads to employee retaliation of negative behavior and lower performance
-used to enforce norms
-appropriate to use in maintaining discipline when enforcing
Connection Power - -based on the user's relationship with the person of influece
, -right connections can give people power
Reward Power - -depends on the user's ability to influence others by providing something
-done through positive reinforcement and incentives
Legitimate Power - -based on the user's position power in the organization
-every day interactions between manager and employee
Referent Power - -based on the user's personal source of power relationships with others
-often used by people who have little or no position power
-good when leadership is shared
Information Power - -based on others' need for data and information
Expert Power - -based on the user's skill and knowledge
-convinces others to trust and respect you
3 components of Political Behavior (first part of PB and guidelines for developing political skill) - 1.
Networking
2. Reciprocity
3. Coalition
Networking - -the process of developing relationships for the purpose of career building and
socializing
-political behavior
Reciprocity - -involves the mutual exchanges of favors and privileges to accomplish objectives
-"social exchange theory"
-political behavior
Coalition - -a network of alliances that help achieve an objective
-developed for achieving a specific objective
questions and answers graded A+
Power - the ability to influence other behaviors
Politics - the process of gaining and using power
Two sources of power influence - 1. Positional Power
2. Personal Power
Positional Power - -derived from top management and is delegated down the chain of commands
-source of power influence
Personal Power - -derived from followers, based on an individual's behavior
-source of power influence
7 Types of Power - 1. Coercive Power
2. Connection Power
3. Reward Power
4. Legitimate Power
5. Referent Power
6. Information Power
7. Expert Power
Coercive Power - -threats and/punishment to influence compliance
-leads to employee retaliation of negative behavior and lower performance
-used to enforce norms
-appropriate to use in maintaining discipline when enforcing
Connection Power - -based on the user's relationship with the person of influece
, -right connections can give people power
Reward Power - -depends on the user's ability to influence others by providing something
-done through positive reinforcement and incentives
Legitimate Power - -based on the user's position power in the organization
-every day interactions between manager and employee
Referent Power - -based on the user's personal source of power relationships with others
-often used by people who have little or no position power
-good when leadership is shared
Information Power - -based on others' need for data and information
Expert Power - -based on the user's skill and knowledge
-convinces others to trust and respect you
3 components of Political Behavior (first part of PB and guidelines for developing political skill) - 1.
Networking
2. Reciprocity
3. Coalition
Networking - -the process of developing relationships for the purpose of career building and
socializing
-political behavior
Reciprocity - -involves the mutual exchanges of favors and privileges to accomplish objectives
-"social exchange theory"
-political behavior
Coalition - -a network of alliances that help achieve an objective
-developed for achieving a specific objective
