ModernjManagement,j15ej(Certo)
Chapterj1j IntroducingjModernjManagement:jConceptsjandjSkills
1) managersjarejthosejwhojleadjmanufacturingjoperationsjthatjproducejthekclothesjwekwjear
,jthejfoodjwejeat,jandjthejautomobilesjwejdrive.
A) Personnel
B) Plant
C) Sales
D) Accounting
E) HumanjResourcesj
Answer:j B
LearningjObj:j LOj1.1:jAnjunderstandingkofjajmanager'sjtaskjDifficulty:
j Moderate
Classification:j Concept
2) Sarajisjajmanagerjinjajfoodjprocessingjcompany.jHerjprimaryjfunctionjisjtojseejthatjorganizatiojnaljg
oalsjarejachieved.jWhichjofjthejfollowingjmustjshejdiscouragejinjorderjtojpromotejthis?
A) BenjspendsjajlotjofjtimejonjFacebook,jbutjgetsjhisjworkjdonejonjtime.
B) Tedjorganizesjankinterdepartmentaljsoccerjgamejeveryjmonth.
C) Ashley'sjconsumerjrelationsjactivitiesjforjthejcompanyjsometimesjdelayjherjwork.
D) Duringjlulljperiodsjatjwork,jSallyjworksjonjherjMaster'sjthesis.
E) Clarejisjthektopjperformerjinjthejdepartment,jbutjhasjnojinterestjinjthejindustry.jAns
wer:j C
LearningjObj:j LOj1.1:jAnjunderstandingkofjajmanager'sjtaskjAACSB:j
AnalyticaljThinking
Difficulty:j ChallengingjClassi
fication:jApplication
3) Managementjstrivesjtojencouragejindividualjactivityjthatjwillj .
A) promotejthejindividual'sjgrowth
B) alwaysjproducejoutstandingjresults
C) utilizejthejmaximumjamountjofjresources
D) leadjtojreachingjorganizationaljgoals
E) alwaysjgeneratejthejhighestjrevenuej
Answer:j D
LearningjObj:j LOj1.1:jAnjunderstandingkofjajmanager'sjtaskjDifficulty:
j Moderate
Classification:j Concept
1
Copyrightj©j2019jPearsonjEducation,jInc.
,4) Whenjdevisingjgoalsjforjhisjteamjtojachieve,jwhichjofjthejfollowingjpointsjshouldjKevinjconsidjerjm
ostjimportant?
A) hisjcareerjgoals
B) individualjabilities
C) internaljpolitics
D) organizationaljgoals
E) employeejgoalsj
Answer:j D
LearningjObj:j LOj1.1:jAnjunderstandingkofjajmanager'sjtaskjAACSB:j
AnalyticaljThinking
Difficulty:j ModeratejClassific
ation:jApplication
5) Whichjofjthejfollowingjstatementsjisjtruejforjthejmanagementjfunction?
A) Itjrefersjtojthejactivitiesjthatjmakejupjthejmanagementjprocess.
B) Itjisjajone-timejfunctionjinjanjorganization.
C) Itjisjajseriesjofjcontinuingjandjunrelatedjactivities.
D) Itjinvolvesjandkconcentratesjonkreachingjindividualjgoals.
E) Itjdoesjnotjconsiderjthejpeoplejaspectjofjorganizations.jA
nswer:j A
LearningjObj:j LOj1.1:jAnjunderstandingkofjajmanager'sjtaskjDifficulty:
j Challenging
Classification:j Concept
6) Jacob,janjupper-
leveljmanager,jrecentlyjsawjajprojectjfailjbecausejhejdidjnotjestablishjobjectivesjforjalljimportantjorga
nizationaljareasjduringjthejinitialjstages.jJacobjmadekajmistakejduringjthej
stagejofjtj
hejmanagementjprocess.
A) organizing
B) influencing
C) controlling
D) monitoring
E) planning
jAnswer:j E
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjAACS
B:j AnalyticaljThinking
Difficulty:j ModeratejClassific
ation:jApplication
2
Copyrightj©j2019jPearsonjEducation,jInc.
,7) Whichjofjthejfollowingjisjanjerrorjmanagersjmakejduringjthekplanningjstagejofjmanagement?
A) notjestablishingjdepartmentsjappropriately
B) notjemphasizingjcoordinationjofjorganizationjmembers
C) notjexploringkenoughjviablejalternativesjforjreachingjobjectives
D) notjmonitoringkprogressjinjcarryingjoutjplans
E) notjtakingjthejtimejtojcommunicatejproperlyjwithjorganizationjmembersjAn
swer:j C
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjAACS
B:j AnalyticaljThinking
Difficulty:j ModeratejClassific
ation:jApplication
8) involvesjchoosingktasksjthatkmustjbejperformedjtojattainjorganizationaljgoals,joutlinijngj
howjthejtasksjmustjbekperformed,jandjindicatingjwhenjtheyjshouldjbejperformed.
A) Organizing
B) Influencing
C) Controlling
D) Monitoring
E) Planning
jAnswer:j E
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjDiffic
ulty:j Easy
Classification:j Concept
9) includesjdeterminingktasksjandjgroupingsjofjwork.jItjshouldjnotjbejrigid,jbutjadaptabjleja
ndjflexiblejtojmeetjchallengesjasjcircumstancesjchange.
A) Organizing
B) Influencing
C) Controlling
D) Monitoring
E) Planning
jAnswer:j A
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjDiffic
ulty:j Easy
Classification:j Concept
3
Copyrightj©j2019jPearsonjEducation,jInc.
, 10) NeiljisjthejplantkmanagerjatjSerieuxjManufacturing.jHejhasjjustjbeenjgivenjthejproductionjtargjetsjf
orjthejmonthjandjhasjdeterminedjthejactivitiesjnecessaryjtojachievejthese.jHejnowjhasjtojdecidjejwhokwil
ljperformjthejvariousjactivitiesjbestjsojthatjthekoutputjwilljbejmaximized,jandjhejmustjassjignjthekactiviti
esjtojthosejworkers.jNeiljisjperformingjthej functionjofjmanagement.
A) organizing
B) influencing
C) controlling
D) monitoring
E) planning
jAnswer:j A
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjAACS
B:j AnalyticaljThinking
Difficulty:j ChallengingjClassi
fication:jApplication
11) Whichjofjthejfollowingjisjanjerrorjmanagersjmakejduringjthejorganizingjstagekofjmanagement
?
A) notjexploringjenoughjviablejalternativesjforjreachingjobjectives
B) notjestablishingjappropriatejperformancejstandards
C) establishingjimproperjcommunicationjnetworks
D) notjmonitoringjprogressjinkcarryingjoutjplans
E) establishingjinappropriatejspansjofjmanagementj
Answer:j E
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjAACS
B:j AnalyticaljThinking
Difficulty:j ChallengingjClassi
fication:jApplication
12) Seth,jajmanagerjinjajgrowingjorganization,jbelievesjthatkcreatingjdepartmentsjleadsjtojthejforjmati
onjofjbarriersjinjanjorganization.jNotjestablishingjdepartmentsjappropriatelyjcanjbejajhugejmajnagemen
tjmistakekinjthek .
A) organizingjprocess
B) influencingjprocess
C) controllingjprocess
D) monitoringkprocess
E) planningjprocessj
Answer:j A
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjAACS
B:j AnalyticaljThinking
Difficulty:j ModeratejClassific
ation:jApplication
4
Copyrightj©j2019jPearsonjEducation,jInc.
Chapterj1j IntroducingjModernjManagement:jConceptsjandjSkills
1) managersjarejthosejwhojleadjmanufacturingjoperationsjthatjproducejthekclothesjwekwjear
,jthejfoodjwejeat,jandjthejautomobilesjwejdrive.
A) Personnel
B) Plant
C) Sales
D) Accounting
E) HumanjResourcesj
Answer:j B
LearningjObj:j LOj1.1:jAnjunderstandingkofjajmanager'sjtaskjDifficulty:
j Moderate
Classification:j Concept
2) Sarajisjajmanagerjinjajfoodjprocessingjcompany.jHerjprimaryjfunctionjisjtojseejthatjorganizatiojnaljg
oalsjarejachieved.jWhichjofjthejfollowingjmustjshejdiscouragejinjorderjtojpromotejthis?
A) BenjspendsjajlotjofjtimejonjFacebook,jbutjgetsjhisjworkjdonejonjtime.
B) Tedjorganizesjankinterdepartmentaljsoccerjgamejeveryjmonth.
C) Ashley'sjconsumerjrelationsjactivitiesjforjthejcompanyjsometimesjdelayjherjwork.
D) Duringjlulljperiodsjatjwork,jSallyjworksjonjherjMaster'sjthesis.
E) Clarejisjthektopjperformerjinjthejdepartment,jbutjhasjnojinterestjinjthejindustry.jAns
wer:j C
LearningjObj:j LOj1.1:jAnjunderstandingkofjajmanager'sjtaskjAACSB:j
AnalyticaljThinking
Difficulty:j ChallengingjClassi
fication:jApplication
3) Managementjstrivesjtojencouragejindividualjactivityjthatjwillj .
A) promotejthejindividual'sjgrowth
B) alwaysjproducejoutstandingjresults
C) utilizejthejmaximumjamountjofjresources
D) leadjtojreachingjorganizationaljgoals
E) alwaysjgeneratejthejhighestjrevenuej
Answer:j D
LearningjObj:j LOj1.1:jAnjunderstandingkofjajmanager'sjtaskjDifficulty:
j Moderate
Classification:j Concept
1
Copyrightj©j2019jPearsonjEducation,jInc.
,4) Whenjdevisingjgoalsjforjhisjteamjtojachieve,jwhichjofjthejfollowingjpointsjshouldjKevinjconsidjerjm
ostjimportant?
A) hisjcareerjgoals
B) individualjabilities
C) internaljpolitics
D) organizationaljgoals
E) employeejgoalsj
Answer:j D
LearningjObj:j LOj1.1:jAnjunderstandingkofjajmanager'sjtaskjAACSB:j
AnalyticaljThinking
Difficulty:j ModeratejClassific
ation:jApplication
5) Whichjofjthejfollowingjstatementsjisjtruejforjthejmanagementjfunction?
A) Itjrefersjtojthejactivitiesjthatjmakejupjthejmanagementjprocess.
B) Itjisjajone-timejfunctionjinjanjorganization.
C) Itjisjajseriesjofjcontinuingjandjunrelatedjactivities.
D) Itjinvolvesjandkconcentratesjonkreachingjindividualjgoals.
E) Itjdoesjnotjconsiderjthejpeoplejaspectjofjorganizations.jA
nswer:j A
LearningjObj:j LOj1.1:jAnjunderstandingkofjajmanager'sjtaskjDifficulty:
j Challenging
Classification:j Concept
6) Jacob,janjupper-
leveljmanager,jrecentlyjsawjajprojectjfailjbecausejhejdidjnotjestablishjobjectivesjforjalljimportantjorga
nizationaljareasjduringjthejinitialjstages.jJacobjmadekajmistakejduringjthej
stagejofjtj
hejmanagementjprocess.
A) organizing
B) influencing
C) controlling
D) monitoring
E) planning
jAnswer:j E
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjAACS
B:j AnalyticaljThinking
Difficulty:j ModeratejClassific
ation:jApplication
2
Copyrightj©j2019jPearsonjEducation,jInc.
,7) Whichjofjthejfollowingjisjanjerrorjmanagersjmakejduringjthekplanningjstagejofjmanagement?
A) notjestablishingjdepartmentsjappropriately
B) notjemphasizingjcoordinationjofjorganizationjmembers
C) notjexploringkenoughjviablejalternativesjforjreachingjobjectives
D) notjmonitoringkprogressjinjcarryingjoutjplans
E) notjtakingjthejtimejtojcommunicatejproperlyjwithjorganizationjmembersjAn
swer:j C
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjAACS
B:j AnalyticaljThinking
Difficulty:j ModeratejClassific
ation:jApplication
8) involvesjchoosingktasksjthatkmustjbejperformedjtojattainjorganizationaljgoals,joutlinijngj
howjthejtasksjmustjbekperformed,jandjindicatingjwhenjtheyjshouldjbejperformed.
A) Organizing
B) Influencing
C) Controlling
D) Monitoring
E) Planning
jAnswer:j E
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjDiffic
ulty:j Easy
Classification:j Concept
9) includesjdeterminingktasksjandjgroupingsjofjwork.jItjshouldjnotjbejrigid,jbutjadaptabjleja
ndjflexiblejtojmeetjchallengesjasjcircumstancesjchange.
A) Organizing
B) Influencing
C) Controlling
D) Monitoring
E) Planning
jAnswer:j A
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjDiffic
ulty:j Easy
Classification:j Concept
3
Copyrightj©j2019jPearsonjEducation,jInc.
, 10) NeiljisjthejplantkmanagerjatjSerieuxjManufacturing.jHejhasjjustjbeenjgivenjthejproductionjtargjetsjf
orjthejmonthjandjhasjdeterminedjthejactivitiesjnecessaryjtojachievejthese.jHejnowjhasjtojdecidjejwhokwil
ljperformjthejvariousjactivitiesjbestjsojthatjthekoutputjwilljbejmaximized,jandjhejmustjassjignjthekactiviti
esjtojthosejworkers.jNeiljisjperformingjthej functionjofjmanagement.
A) organizing
B) influencing
C) controlling
D) monitoring
E) planning
jAnswer:j A
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjAACS
B:j AnalyticaljThinking
Difficulty:j ChallengingjClassi
fication:jApplication
11) Whichjofjthejfollowingjisjanjerrorjmanagersjmakejduringjthejorganizingjstagekofjmanagement
?
A) notjexploringjenoughjviablejalternativesjforjreachingjobjectives
B) notjestablishingjappropriatejperformancejstandards
C) establishingjimproperjcommunicationjnetworks
D) notjmonitoringjprogressjinkcarryingjoutjplans
E) establishingjinappropriatejspansjofjmanagementj
Answer:j E
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjAACS
B:j AnalyticaljThinking
Difficulty:j ChallengingjClassi
fication:jApplication
12) Seth,jajmanagerjinjajgrowingjorganization,jbelievesjthatkcreatingjdepartmentsjleadsjtojthejforjmati
onjofjbarriersjinjanjorganization.jNotjestablishingjdepartmentsjappropriatelyjcanjbejajhugejmajnagemen
tjmistakekinjthek .
A) organizingjprocess
B) influencingjprocess
C) controllingjprocess
D) monitoringkprocess
E) planningjprocessj
Answer:j A
LearningjObj:j LOj1.2:jKnowledgejaboutjthejmanagementjprocessjandjorganizationaljresourcesjAACS
B:j AnalyticaljThinking
Difficulty:j ModeratejClassific
ation:jApplication
4
Copyrightj©j2019jPearsonjEducation,jInc.
