IAHSS Advanced Pretest IAHSS
Advanced Training for Healthcare
Security Personnel 4th Edition
Security departments are judged on what they do to... - answer-Proactively prevent
C C C C C C C C C C C
incidents
C
A good crime prevention program uses perimeter barriers, building exteriors, and
C C C C C C C C C C
interior controls to create: - answer-Layers of protection
C C C C C C C C
Employee involvement in crime prevention starts with... - answer-new employee
C C C C C C C C C
orientation
C
Appearing professional, friendly, approachable and positive are the basis for your -
C C C C C C C C C C C
answer-attitude
C
To make good decisions on the job, you must - answer-take care of yourself on and
C C C C C C C C C C C C C C C
off the job
C C C
The best way to achieve enhanced customer service is by using what method to
C C C C C C C C C C C C C
exceed the expectations of the customeris a - answer-multi-tiered approach
C C C C C C C C C C
Customers value reliability and _____________________ - answer-competence
C C C C C C
Premise liability refers to the legal responsibility... - answer-property owner owes to
C C C C C C C C C C C
persons on the property
C C C C
What approach should be followed to determine appropriate protective measures and
C C C C C C C C C C
security and safety for off-campus facilities - answer-security inspections and risk
C C C C C C C C C C C
assessments
C
Healthcare organizations are perhaps at a greater risk for slip and fall due to - answer-
C C C C C C C C C C C C C C C
medical conditions limit Mobility
C C C
What best describes the Broken Window Theory? - answer-Neglect in an area creates
C C C C C C C C C C C C
the impression that no one cares.
C C C C C C
The four most common methods of patrol are: - answer-Foot, K-9, Bicycle, and
C C C C C C C C C C C C
Motorized
C
,One of several advantages to foot patrol is - answer-providing a visible deterrent to
C C C C C C C C C C C C C
crime.
C
A major disadvantage to foot patrol is - answer-the opportunity to socialize
C C C C C C C C C C C
excessively.
C
Covert and undercover investigations in the healthcare setting should - answer-be
C C C C C C C C C C
undertaken only when traditional methods of handling the situation have been tried or
C C C C C C C C C C C C C
examined
C
Assault, both simple and aggravated, occur most often: - answer-Anytime
C C C C C C C C C
Which of the following is not an element needed for a crime to occur? - answer-
C C C C C C C C C C C C C C C
Training
additional steps are necessary to sustain employee awareness and involvement in the
C C C C C C C C C C C
security effort. all of the following vehicles are used except - answer-overhead paging
C C C C C C C C C C C C C
system announcements
C C
When addressing workplace violence security officers are expected to do all of the
C C C C C C C C C C C C
following except - answer-respond and resolve immediately
C C C C C C C
When assessing security-sensitive areas an officer might consider all of the following
C C C C C C C C C C C
except - answer-creating unobstructed passage for patients and visitors
C C C C C C C C C
Which of the following is not an activity an officer should engage in to reduce the
C C C C C C C C C C C C C C C
threat of workplace of violence? - answer-Intervening quickly in resolving without
C C C C C C C C C C C
involving management
C C
Which of the following steps would be least effective when treating a patient in
C C C C C C C C C C C C C
potential danger as a victim or witness to a crime - answer-assign room without
C C C C C C C C C C C C C C
window
C
To provide security assistance regarding combative patients, all security staff should
C C C C C C C C C C
be well trained in - answer-Descalation techniques
C C C C C C C
Infants are most commonly abducted by - answer-a stranger
C C C C C C C C
Patients suffering from dementia require - answer-particular attention to keep them
C C C C C C C C C C
from wandering away
C C C
When conducting an intervention with a mental health patient hospital security should -
C C C C C C C C C C C C
answer-conduct the intervention in the privacy of the patient's room
C C C C C C C C C C
, During a walkout or strike at a healthcare facility hospital security can expect all of the
C C C C C C C C C C C C C C C
following except - answer-striking employees will be cooperative in order to protect
C C C C C C C C C C C C
their job
C C
Some of the job action assignments for security in the incident command system for
C C C C C C C C C C C C C
dealing with civil disturbances include - answer-Access Control, incident
C C C C C C C C C
documentation, event preparation with local law enforcement
C C C C C C C
In responding to an active shooter scenario the armed Healthcare security officer
C C C C C C C C C C C
Cshould - answer-realize they can minimize casualties by taking successful actions
C C C C C C C C C C
Proactive risk assessments consider all of the following events except - answer-normal
C C C C C C C C C C C
planned events
C C
High sensitivity or vulnerable areas in the healthcare facility such as an emergency
C C C C C C C C C C C C
department or women's services are known as - answer-security sensitive areas
C C C C C C C C C C C
Doors that are being secured by magnetic locks should always be connected to the -
C C C C C C C C C C C C C C
answer-fire alarm panel
C C C
Which of the following was not identified as a computerized Patrol verification system -
C C C C C C C C C C C C C
answer-biometric devices
C C
A(n) _____ _____ _____ system can have many components, including electronic
C C C C C C C C C C
locks, a video tie in and alarm contacts - answer-Electronic Access Control
C C C C C C C C C C C C
When responding to incidents involving violence, officers should - answer-only attempt
C C C C C C C C C C
a solo Intervention when an immediate life-threatening is present and intervention
C C C C C C C C C C C
does not pose undue risk to the officer or others
C C C C C C C C C C
When an urgent call is received and little or no information is known, officer should do
C C C C C C C C C C C C C C C
all of the following, except - answer-maintain radio silence
C C C C C C C C C
What is the primary role of a security officer in crime prevention - answer-reduce the
C C C C C C C C C C C C C C
opportunity for a person to commit a crime
C C C C C C C C
Crime prevention is the anticipation, recognition, and Appraisal of a crime risk. It also
C C C C C C C C C C C C C
involves what - answer-initiating some action to remove or reduce the risk
C C C C C C C C C C C C
what must be done about life safety deficiencies found in the hazard surveillance tour
C C C C C C C C C C C C C
- answer-correct them immediately
C C C C
what is the purpose of crime analysis - answer-identify problems and develop
C C C C C C C C C C C
strategies to reduce problems
C C C C
Advanced Training for Healthcare
Security Personnel 4th Edition
Security departments are judged on what they do to... - answer-Proactively prevent
C C C C C C C C C C C
incidents
C
A good crime prevention program uses perimeter barriers, building exteriors, and
C C C C C C C C C C
interior controls to create: - answer-Layers of protection
C C C C C C C C
Employee involvement in crime prevention starts with... - answer-new employee
C C C C C C C C C
orientation
C
Appearing professional, friendly, approachable and positive are the basis for your -
C C C C C C C C C C C
answer-attitude
C
To make good decisions on the job, you must - answer-take care of yourself on and
C C C C C C C C C C C C C C C
off the job
C C C
The best way to achieve enhanced customer service is by using what method to
C C C C C C C C C C C C C
exceed the expectations of the customeris a - answer-multi-tiered approach
C C C C C C C C C C
Customers value reliability and _____________________ - answer-competence
C C C C C C
Premise liability refers to the legal responsibility... - answer-property owner owes to
C C C C C C C C C C C
persons on the property
C C C C
What approach should be followed to determine appropriate protective measures and
C C C C C C C C C C
security and safety for off-campus facilities - answer-security inspections and risk
C C C C C C C C C C C
assessments
C
Healthcare organizations are perhaps at a greater risk for slip and fall due to - answer-
C C C C C C C C C C C C C C C
medical conditions limit Mobility
C C C
What best describes the Broken Window Theory? - answer-Neglect in an area creates
C C C C C C C C C C C C
the impression that no one cares.
C C C C C C
The four most common methods of patrol are: - answer-Foot, K-9, Bicycle, and
C C C C C C C C C C C C
Motorized
C
,One of several advantages to foot patrol is - answer-providing a visible deterrent to
C C C C C C C C C C C C C
crime.
C
A major disadvantage to foot patrol is - answer-the opportunity to socialize
C C C C C C C C C C C
excessively.
C
Covert and undercover investigations in the healthcare setting should - answer-be
C C C C C C C C C C
undertaken only when traditional methods of handling the situation have been tried or
C C C C C C C C C C C C C
examined
C
Assault, both simple and aggravated, occur most often: - answer-Anytime
C C C C C C C C C
Which of the following is not an element needed for a crime to occur? - answer-
C C C C C C C C C C C C C C C
Training
additional steps are necessary to sustain employee awareness and involvement in the
C C C C C C C C C C C
security effort. all of the following vehicles are used except - answer-overhead paging
C C C C C C C C C C C C C
system announcements
C C
When addressing workplace violence security officers are expected to do all of the
C C C C C C C C C C C C
following except - answer-respond and resolve immediately
C C C C C C C
When assessing security-sensitive areas an officer might consider all of the following
C C C C C C C C C C C
except - answer-creating unobstructed passage for patients and visitors
C C C C C C C C C
Which of the following is not an activity an officer should engage in to reduce the
C C C C C C C C C C C C C C C
threat of workplace of violence? - answer-Intervening quickly in resolving without
C C C C C C C C C C C
involving management
C C
Which of the following steps would be least effective when treating a patient in
C C C C C C C C C C C C C
potential danger as a victim or witness to a crime - answer-assign room without
C C C C C C C C C C C C C C
window
C
To provide security assistance regarding combative patients, all security staff should
C C C C C C C C C C
be well trained in - answer-Descalation techniques
C C C C C C C
Infants are most commonly abducted by - answer-a stranger
C C C C C C C C
Patients suffering from dementia require - answer-particular attention to keep them
C C C C C C C C C C
from wandering away
C C C
When conducting an intervention with a mental health patient hospital security should -
C C C C C C C C C C C C
answer-conduct the intervention in the privacy of the patient's room
C C C C C C C C C C
, During a walkout or strike at a healthcare facility hospital security can expect all of the
C C C C C C C C C C C C C C C
following except - answer-striking employees will be cooperative in order to protect
C C C C C C C C C C C C
their job
C C
Some of the job action assignments for security in the incident command system for
C C C C C C C C C C C C C
dealing with civil disturbances include - answer-Access Control, incident
C C C C C C C C C
documentation, event preparation with local law enforcement
C C C C C C C
In responding to an active shooter scenario the armed Healthcare security officer
C C C C C C C C C C C
Cshould - answer-realize they can minimize casualties by taking successful actions
C C C C C C C C C C
Proactive risk assessments consider all of the following events except - answer-normal
C C C C C C C C C C C
planned events
C C
High sensitivity or vulnerable areas in the healthcare facility such as an emergency
C C C C C C C C C C C C
department or women's services are known as - answer-security sensitive areas
C C C C C C C C C C C
Doors that are being secured by magnetic locks should always be connected to the -
C C C C C C C C C C C C C C
answer-fire alarm panel
C C C
Which of the following was not identified as a computerized Patrol verification system -
C C C C C C C C C C C C C
answer-biometric devices
C C
A(n) _____ _____ _____ system can have many components, including electronic
C C C C C C C C C C
locks, a video tie in and alarm contacts - answer-Electronic Access Control
C C C C C C C C C C C C
When responding to incidents involving violence, officers should - answer-only attempt
C C C C C C C C C C
a solo Intervention when an immediate life-threatening is present and intervention
C C C C C C C C C C C
does not pose undue risk to the officer or others
C C C C C C C C C C
When an urgent call is received and little or no information is known, officer should do
C C C C C C C C C C C C C C C
all of the following, except - answer-maintain radio silence
C C C C C C C C C
What is the primary role of a security officer in crime prevention - answer-reduce the
C C C C C C C C C C C C C C
opportunity for a person to commit a crime
C C C C C C C C
Crime prevention is the anticipation, recognition, and Appraisal of a crime risk. It also
C C C C C C C C C C C C C
involves what - answer-initiating some action to remove or reduce the risk
C C C C C C C C C C C C
what must be done about life safety deficiencies found in the hazard surveillance tour
C C C C C C C C C C C C C
- answer-correct them immediately
C C C C
what is the purpose of crime analysis - answer-identify problems and develop
C C C C C C C C C C C
strategies to reduce problems
C C C C