HUC Mock Certification Exam
Questions with 100% Correct Answers
A discrepancy report sent by the central services department (CSD) is a list of
items that were: Correct Answer: used from a nursing unit supply closet but were
not charged to any patient.
A discrepancy report is a list of items used from a nursing unit supply closet but
not charged to any patient.
Which of the following items cannot be sent in the pneumatic tube system?
Correct Answer: Cerebrospinal fluid (CSF) specimens
CSF specimens are obtained by a painful procedure and cannot be sent
through the pneumatic tube system. The system may break down, the
specimen may be misdirected, or the tubes may leak or break.
The printer in the nursing station is not functioning properly. The health unit
coordinator (HUC) would notify the: Correct Answer: Information Technology (IT)
Department.
IT would be responsible for repairing electronic equipment.
The HUC has been informed that a patient s telephone is not functioning
properly. The department that the HUC would notify of the problem would be
the: Correct Answer: Information Technology (IT) Department.
,The HUC would notify IT of the need to repair or replace the patient s telephone.
When the electronic medical record (EMR) is implemented and a nurse requests
that a telemetry strip be saved for a patient, the HUC would: Correct Answer:
scan the strip into the patient s EMR.
When the EMR is implemented and a telemetry strip is to be saved, the HUC
would scan the strip into the patient s EMR.
When the EMR is implemented, documents faxed from an outside facility would
be: Correct Answer: scanned into the patient s EMR.
Faxed documents would be scanned into the patient s EMR
The HUC notes that there are four labeled chart forms in a discharged patient s
chart that have no documentation on them. The correct action for the HUC to
take would be to: Correct Answer: shred the forms.
Forms that do not have documentation on them and that contain patient ID
labels are shredded to ensure patient confidentiality.
The HUC has been asked to thin a patient s chart. The thinned-out records
would be: Correct Answer: placed in an envelope, labeled with the patient s ID
label, and kept on the nursing unit until the patient is discharged or moved.
,Thinned-out records would be placed in an envelope, labeled with the patient s
ID label, and kept on the nursing unit until the patient is transferred or
discharged. The HUC would also write the date that the chart was thinned and
write their initials on the envelope.
The abbreviation CPOE stands for: Correct Answer: computer physician order
entry.
CPOE stands for computerized physician order entry. Through a computerized
program, physicians enter patient orders directly into the patient s EMR,
replacing handwritten orders.
Patient confidentiality laws, including a patient s right to not have his or her
name listed in the hospital directory, are specified in the: Correct Answer: Health
Insurance Portability and Accountability Act (HIPAA).
The purpose of HIPAA is to protect private individual health information from
being disclosed to anyone without the consent of the individual.
Joan, an HUC with more than 20 years of experience, is hired for day shift at a
busy orthopedic unit. Joan has good organizational skills and immediately
notices that the nurses station is set up in a way that makes the HUC s job
difficult. Joan should: Correct Answer: discuss the changes with the nurse
manager.
, Any changes to the organization of the nursing unit should be discussed with the
nurse manager. The nurse manager may consult the nursing unit staff regarding
the changes before making a decision.
Which of the following would be important for the HUC to note on the patient
census worksheet kept near the telephone? Correct Answer: A patient is on a
temporary pass.
A patient out on a temporary pass would be important information for the HUC
to note on the patient census worksheet.
A nurse on another unit has called three times regarding the transfer of a
patient from the intensive care unit (ICU) to a floor nursing unit. The nurse who
will be caring for the patient to be transferred states that he is too busy to
receive another patient now. The nurse from ICU becomes abusive to the HUC,
stating that she is just as busy and needs to bring the patient now. The best
option for the HUC would be to: Correct Answer: ask the nurse to hold while a
definite time is requested as to when the patient can be sent.
Ask the nurse to hold while a definite time is obtained as to when the nurse in
ICU will be able to send the patient. (Chapter 4 addresses telephone etiquette,
and Chapter 5 addresses assertiveness.)
Dave, the HUC, observes a co-worker who is copying the medical record of a
patient whom the co-worker knows personally, without a doctors order to do so.
The appropriate action for Dave to take would be to: Correct Answer: notify the
nurse manager.
Questions with 100% Correct Answers
A discrepancy report sent by the central services department (CSD) is a list of
items that were: Correct Answer: used from a nursing unit supply closet but were
not charged to any patient.
A discrepancy report is a list of items used from a nursing unit supply closet but
not charged to any patient.
Which of the following items cannot be sent in the pneumatic tube system?
Correct Answer: Cerebrospinal fluid (CSF) specimens
CSF specimens are obtained by a painful procedure and cannot be sent
through the pneumatic tube system. The system may break down, the
specimen may be misdirected, or the tubes may leak or break.
The printer in the nursing station is not functioning properly. The health unit
coordinator (HUC) would notify the: Correct Answer: Information Technology (IT)
Department.
IT would be responsible for repairing electronic equipment.
The HUC has been informed that a patient s telephone is not functioning
properly. The department that the HUC would notify of the problem would be
the: Correct Answer: Information Technology (IT) Department.
,The HUC would notify IT of the need to repair or replace the patient s telephone.
When the electronic medical record (EMR) is implemented and a nurse requests
that a telemetry strip be saved for a patient, the HUC would: Correct Answer:
scan the strip into the patient s EMR.
When the EMR is implemented and a telemetry strip is to be saved, the HUC
would scan the strip into the patient s EMR.
When the EMR is implemented, documents faxed from an outside facility would
be: Correct Answer: scanned into the patient s EMR.
Faxed documents would be scanned into the patient s EMR
The HUC notes that there are four labeled chart forms in a discharged patient s
chart that have no documentation on them. The correct action for the HUC to
take would be to: Correct Answer: shred the forms.
Forms that do not have documentation on them and that contain patient ID
labels are shredded to ensure patient confidentiality.
The HUC has been asked to thin a patient s chart. The thinned-out records
would be: Correct Answer: placed in an envelope, labeled with the patient s ID
label, and kept on the nursing unit until the patient is discharged or moved.
,Thinned-out records would be placed in an envelope, labeled with the patient s
ID label, and kept on the nursing unit until the patient is transferred or
discharged. The HUC would also write the date that the chart was thinned and
write their initials on the envelope.
The abbreviation CPOE stands for: Correct Answer: computer physician order
entry.
CPOE stands for computerized physician order entry. Through a computerized
program, physicians enter patient orders directly into the patient s EMR,
replacing handwritten orders.
Patient confidentiality laws, including a patient s right to not have his or her
name listed in the hospital directory, are specified in the: Correct Answer: Health
Insurance Portability and Accountability Act (HIPAA).
The purpose of HIPAA is to protect private individual health information from
being disclosed to anyone without the consent of the individual.
Joan, an HUC with more than 20 years of experience, is hired for day shift at a
busy orthopedic unit. Joan has good organizational skills and immediately
notices that the nurses station is set up in a way that makes the HUC s job
difficult. Joan should: Correct Answer: discuss the changes with the nurse
manager.
, Any changes to the organization of the nursing unit should be discussed with the
nurse manager. The nurse manager may consult the nursing unit staff regarding
the changes before making a decision.
Which of the following would be important for the HUC to note on the patient
census worksheet kept near the telephone? Correct Answer: A patient is on a
temporary pass.
A patient out on a temporary pass would be important information for the HUC
to note on the patient census worksheet.
A nurse on another unit has called three times regarding the transfer of a
patient from the intensive care unit (ICU) to a floor nursing unit. The nurse who
will be caring for the patient to be transferred states that he is too busy to
receive another patient now. The nurse from ICU becomes abusive to the HUC,
stating that she is just as busy and needs to bring the patient now. The best
option for the HUC would be to: Correct Answer: ask the nurse to hold while a
definite time is requested as to when the patient can be sent.
Ask the nurse to hold while a definite time is obtained as to when the nurse in
ICU will be able to send the patient. (Chapter 4 addresses telephone etiquette,
and Chapter 5 addresses assertiveness.)
Dave, the HUC, observes a co-worker who is copying the medical record of a
patient whom the co-worker knows personally, without a doctors order to do so.
The appropriate action for Dave to take would be to: Correct Answer: notify the
nurse manager.
