MGT498 Week3 Knowledge Check

1. The search for competitive advantage within a single industry, market, or line of business best defines the term _________. 2. Movement by a firm along its own value chain in the direction of sales, service, or warranty operations is termed _________. 3. The process where a firm contracts out a business process or activity to an external supplier is known as ____________. 4. Vertical integration can be best defined as: 5. The sequence of all activities that are performed by a firm to turn raw materials into a finished product that is sold to a buyer best describes the term __________. 6. Activities closer to the beginning of the industry value chain are referred to as __________. 7. Which of these is not a component of the 7 S Framework? 8. Which of the following is not part of the 3 Phases of Change? 9. Which of the following is not one of the 4 broad areas of organizational performance that a Balanced Score Card measures? 10. The movement into an adjacent, or unrelated, market that is not along a firm�s own value chain defines the term _____.