TCOLE 1080 – Telecommunications Exam Questions
With Correct Answers
What |is |the |title |of |Form |L1?
Appointment |of |Licensee
The |title |of |Chapter |223 |of |Title |37 |Texas |Administrative |Code |is |__________________.
Enforcement
The |mission |of |TCOLE |is |to |establish |and |enforce |standards |so |the |people |of |Texas |are |served |
by |highly |__________________ |and |__________________ |telecommunications |personnel.
trained; |ethical
The |Commission |may |suspend |a |license |for |violating |any |provision |of |Texas |Occupations |Code |
__________________.
1701
Which |of |the |telecommunicator |core |competencies |encompasses |emotional |intelligence, |
customer |service, |and |stress |management?
Interpersonal |Skills
Which |of |the |following |are |the |reporting |responsibilities |of |a |licensee?
A. |Any |temporary |address |change
B. |Receipt |of |Honorable |Discharge |from |military |service
C. |An |arrest |for |a |Class |C |misdemeanor |Involving |duties |of |office
D. |A |permanent |agency |mailing |address
An |arrest |for |a |Class |C |misdemeanor |involving |duties |of |office
The |license |of |a |licensee |found |to |be |non-compliant |with |continuing |education |requirements |
could |be |__________________.
revoked
An |occurrence |of |damage |resulting |from |an |extraordinary |natural |or |man-made |cause |is |a(n) |
__________________
Emergency
,If |evaluation |documents |measure |employee |behaviors |as |they |are |meant |to |be |measured |in |
specific |categories, |these |documents |would |be |called |__________________.
Valid
The |Commission |shall |issue |a |license |to |an |applicant |who |possess:
High |school |diploma
A |system |for |controlling |and |maintaining |the |desired |level |of |quality |in |an |existing |service |is |
part |of |this |performance |standard |process.
Quality |Control
A |law |enforcement |agency |submitting |continuing |education |courses |must |have |which |of |the |
following |on |file |and |available |to |the |Commission?
Lesson |plans
Failure |to |report |any |completed |training |to |the |Commission |within |__________________ |days
|is |a |violation |of |Commission |rules.
30
A |system |for |evaluating |the |current |quality |of |the |services |provided |is |part |of |this |
performance |standard |process.
Quality |Improvement
Which |of |the |following |are |trending |topics |for |training |in |2019?
A. |Critical |Incident |Training
B. |Active |Shooter/Attack |Situations
C. |Mental |Health |and |Wellness
D. |All |of |the |above
All |of |the |above
The |title |of |Chapter |217 |of |Title |37 |Texas |Administrative |Code |is |__________________.
Enrollment, |Licensing, |Appointment, |and |Separation
Dispatchers |may |receive |calls |for |service |by |CAD |incidents. |What |does |CAD |stand |for?
Computer |Aided |Dispatch
Skills |Performance |Evaluations |evaluate |each |trainee |in |categories |that |should |be |rooted |in |
which |of |the |following?
, Job |Task |Analysis
Form |F5 |is |filed |with |the |Commission |in |which |of |the |following |scenarios?
Officer |deciding |to |leave |their |current |agency
Which |of |the |following |are |roles |at |a |PSAP?
Law |Enforcement |Dispatcher
Actions |that |are |taken |to |ensure |standards |and |procedures |are |upheld |in |order |to |deliver |
services |that |meet |performance |requirements |are |part |of |this |performance |standard |process.
Quality |Assurance
Which |of |the |following |is |a |standardized |evaluation |guideline |to |record |observed |performance
|to |an |established |standard |during |training?
Daily |Observation |Report
Aside |from |memorializing |those |officers |who |have |fallen |in |the |line |of |duty, |what |is |the |
mission |of |the |Texas |Peace |Officers |Memorial?
Source |of |information |concerning |line |of |duty |deaths
An |applicant |seeking |a |license |from |the |Commission |must |be |a |citizen |of |which |country?
United |States |of |America
The |title |of |Chapter |218 |of |Title |37 |Texas |Administrative |Code |is |__________________
Continuing |Education
The |license |of |a |person |who |fails |to |comply |with |legislative |continuing |education |requirements
|may |be |suspended |up |to |__________________ |days |for |first-time |noncompliance?
90
According |to |Texas |Administrative |Code |Section |218, |telecommunicators |will |complete |at |least
|20 |hours |of |continuing |education |per |__________________ |year(s).
two
A |person |who |receives, |processes, |and |transmits |public |safety |information |is |referred |to |as |a |
__________________
telecommunicator
With Correct Answers
What |is |the |title |of |Form |L1?
Appointment |of |Licensee
The |title |of |Chapter |223 |of |Title |37 |Texas |Administrative |Code |is |__________________.
Enforcement
The |mission |of |TCOLE |is |to |establish |and |enforce |standards |so |the |people |of |Texas |are |served |
by |highly |__________________ |and |__________________ |telecommunications |personnel.
trained; |ethical
The |Commission |may |suspend |a |license |for |violating |any |provision |of |Texas |Occupations |Code |
__________________.
1701
Which |of |the |telecommunicator |core |competencies |encompasses |emotional |intelligence, |
customer |service, |and |stress |management?
Interpersonal |Skills
Which |of |the |following |are |the |reporting |responsibilities |of |a |licensee?
A. |Any |temporary |address |change
B. |Receipt |of |Honorable |Discharge |from |military |service
C. |An |arrest |for |a |Class |C |misdemeanor |Involving |duties |of |office
D. |A |permanent |agency |mailing |address
An |arrest |for |a |Class |C |misdemeanor |involving |duties |of |office
The |license |of |a |licensee |found |to |be |non-compliant |with |continuing |education |requirements |
could |be |__________________.
revoked
An |occurrence |of |damage |resulting |from |an |extraordinary |natural |or |man-made |cause |is |a(n) |
__________________
Emergency
,If |evaluation |documents |measure |employee |behaviors |as |they |are |meant |to |be |measured |in |
specific |categories, |these |documents |would |be |called |__________________.
Valid
The |Commission |shall |issue |a |license |to |an |applicant |who |possess:
High |school |diploma
A |system |for |controlling |and |maintaining |the |desired |level |of |quality |in |an |existing |service |is |
part |of |this |performance |standard |process.
Quality |Control
A |law |enforcement |agency |submitting |continuing |education |courses |must |have |which |of |the |
following |on |file |and |available |to |the |Commission?
Lesson |plans
Failure |to |report |any |completed |training |to |the |Commission |within |__________________ |days
|is |a |violation |of |Commission |rules.
30
A |system |for |evaluating |the |current |quality |of |the |services |provided |is |part |of |this |
performance |standard |process.
Quality |Improvement
Which |of |the |following |are |trending |topics |for |training |in |2019?
A. |Critical |Incident |Training
B. |Active |Shooter/Attack |Situations
C. |Mental |Health |and |Wellness
D. |All |of |the |above
All |of |the |above
The |title |of |Chapter |217 |of |Title |37 |Texas |Administrative |Code |is |__________________.
Enrollment, |Licensing, |Appointment, |and |Separation
Dispatchers |may |receive |calls |for |service |by |CAD |incidents. |What |does |CAD |stand |for?
Computer |Aided |Dispatch
Skills |Performance |Evaluations |evaluate |each |trainee |in |categories |that |should |be |rooted |in |
which |of |the |following?
, Job |Task |Analysis
Form |F5 |is |filed |with |the |Commission |in |which |of |the |following |scenarios?
Officer |deciding |to |leave |their |current |agency
Which |of |the |following |are |roles |at |a |PSAP?
Law |Enforcement |Dispatcher
Actions |that |are |taken |to |ensure |standards |and |procedures |are |upheld |in |order |to |deliver |
services |that |meet |performance |requirements |are |part |of |this |performance |standard |process.
Quality |Assurance
Which |of |the |following |is |a |standardized |evaluation |guideline |to |record |observed |performance
|to |an |established |standard |during |training?
Daily |Observation |Report
Aside |from |memorializing |those |officers |who |have |fallen |in |the |line |of |duty, |what |is |the |
mission |of |the |Texas |Peace |Officers |Memorial?
Source |of |information |concerning |line |of |duty |deaths
An |applicant |seeking |a |license |from |the |Commission |must |be |a |citizen |of |which |country?
United |States |of |America
The |title |of |Chapter |218 |of |Title |37 |Texas |Administrative |Code |is |__________________
Continuing |Education
The |license |of |a |person |who |fails |to |comply |with |legislative |continuing |education |requirements
|may |be |suspended |up |to |__________________ |days |for |first-time |noncompliance?
90
According |to |Texas |Administrative |Code |Section |218, |telecommunicators |will |complete |at |least
|20 |hours |of |continuing |education |per |__________________ |year(s).
two
A |person |who |receives, |processes, |and |transmits |public |safety |information |is |referred |to |as |a |
__________________
telecommunicator
