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Description: Complete CMN 548 Study Guide for Test 4 with updated 2025/2026
content and verified answers. Includes communication theories, leadership
strategies, and critical thinking concepts. Designed to help students prepare for
the final assessment with confidence.
Keywords: CMN 548 Communication Studies Leadership Critical Thinking Study
Guide Verified Answers Test Preparation
1. Which communication model best describes the simultaneous, transactional nature of
communication where both parties are senders and receivers?
A. Linear Model
B. Interactional Model
C. Transactional Model
D. Shannon-Weaver Model
2. According to Social Penetration Theory, the process of relationship development is
primarily characterized by:
A. Reducing uncertainty
B. Increasing reciprocity
C. Gradually deepening intimacy through self-disclosure
D. Managing dialectical tensions
3. Uncertainty Reduction Theory (URT) posits that we are motivated to reduce uncertainty
about others primarily through:
A. Passive, active, and interactive strategies
B. Self-disclosure and reciprocity
C. Social comparison and judgment
D. Conflict and resolution cycles
4. A manager who adapts their communication style to best connect with each individual
team member is leveraging the principles of:
,A. Communication Accommodation Theory
B. Standpoint Theory
C. Agenda-Setting Theory
D. Organizational Culture Theory
5. The concept of "face" and "facework" is central to which theory?
A. Face-Negotiation Theory
B. Cognitive Dissonance Theory
C. Uses and Gratifications Theory
D. Symbolic Convergence Theory
6. Symbolic Convergence Theory explains how groups develop a shared consciousness and
culture through:
A. Formal rules and procedures
B. The sharing of fantasies and stories
C. Clear hierarchy and chain of command
D. Conflict resolution techniques
7. The Spiral of Silence theory suggests that individuals are less likely to express their opinion
if they:
A. Feel it is not supported by the majority
B. Are experts on the topic
C. Have high self-esteem
D. Are in a private setting
8. Which theory argues that the media doesn't tell us what to think, but what to think about?
A. Cultivation Theory
B. Framing Theory
C. Agenda-Setting Theory
D. Media Dependency Theory
9. Framing Theory in media analysis refers to:
A. The time of day a story is broadcast
B. The way a story is packaged and presented to emphasize certain aspects
C. The number of sources cited in a story
D. The political affiliation of the news anchor
10. A key principle of Cultivation Theory is that heavy television viewers are more likely to:
A. Be well-informed about current events
B. Perceive the world as a more dangerous place than it actually is
, C. Have a higher level of media literacy
D. Trust print media over broadcast media
11. In Organizational Communication, the "grapevine" is an example of what type of
network?
A. Formal Network
B. Informal Network
C. Horizontal Network
D. Chain Network
12. According to Structuration Theory, organizations are created and re-created through:
A. The CEO's vision alone
B. The strict adherence to written rules
C. The use of communication by members to produce and reproduce structures
D. Market forces and competition
13. The principle of "Equivocality" is central to which organizational theory?
A. Organizational Information Theory
B. Systems Theory
C. Classical Management Theory
D. Human Relations Theory
14. A team that develops its own unique inside jokes and vocabulary is an example of:
A. Groupthink
B. Symbolic Convergence
C. Negative synergy
D. Communication apprehension
15. The concept that communication creates our social realities is a key tenet of:
A. The Rhetorical Tradition
B. The Semiotic Tradition
C. The Socio-Cultural Tradition
D. The Critical Tradition
16. A critical theorist analyzing workplace communication would be most interested in:
A. Transmission efficiency of messages
B. Uncovering and challenging power imbalances
C. Measuring employee satisfaction
D. Optimizing formal network structures