'Could', 'Can', 'Would' Elicits: correct answers General Framing
or Summary
'How' Elicits: correct answers Reasons
'What' Elicits: correct answers Facts and information
A Culturally Intentional Individual: correct answers Can
generate alternative in a given situation and approach such a
situation from multiple vantage points, using a variety of skills
and personal qualities, adapting styles to suit different
individuals and cultures
A major objective of counseling and psychotherapy is: correct
answers Enabling clients to find their own direction and
enhance their potential
Act: correct answers Apply what you have learning in your
everyday life. Let the key points guide your actions. Make a
contract with yourself to do this.
Active listening - client/individuals knows the professional:
correct answers 1. Heard what they were saying
2. Saw their point of view
3. Felt their world as they experience it
,Anatomy of an Observation: correct answers Context: What is
the situation?
Observation: What do you see/hear?
Impression/Interpretation: What does my observation mean?
Attending Behaviour: correct answers Communicate interest in
the other person
Encourages the other person to talk
Demonstrates genuine regard for the person and their story
Enables you to develop awareness of the other person's styles of
attending and interacting
Attending is easiest if: correct answers You focus your attention
on the client rather than on yourself
Basics of Listening: correct answers Silence, Attending,
Summarizing, Empathy, Paraphrasing, Asking Questions
Body Language and Facial Expression: correct answers Be
attentive and genuine, face clients naturally, lean slightly
forward and have an expressive face, use facilitative language,
encouraging gestures
Carl Rogers: correct answers Individuals have the means to
grow beyond the limitations of their experience and work
, toward greater self-actualization when facilitated by a consistent
and reliable relationship with an empathic, accepting practitioner
Clients aware of their strengths and resources are more: correct
answers Resilient and can face challenged in a more effective
manner
Clients high on the abstraction ladder tend to talk in a more:
correct answers Reflective fashion— analyzing their thoughts
and behaviours
They are often good at self-analysis, but may not easily provide
concrete examples of their issues.
Prefer to analyze, rather than to act.
Self-oriented, abstract theories, such as a person-centered or
psychodynamic
Clients who talk in a more concrete/situational style tend to:
correct answers Provide specific examples and stories, often
with considerable detail.
You'll hear what they see, hear, and feel.
Helping these clients to reflect on their situations and issues may
be difficult—will look to the counselor for specific actions that
they can follow.
CLOSED QUESTIONS: correct answers Who, when, where, is,
are or do?