CERTIFIED TRAVEL AGENT CORE EXAMS SET QUESTIONS
AND SOLUTIONS MARKED A+
✔✔mobility impairment needs - ✔✔access,space,handrails,lifts,flat
paths,ramps,automatic doors.
✔✔inbound travel - ✔✔when someone comes from a country abroad and travels into
the UK.
✔✔unwto - ✔✔united nations world tourism organisations
✔✔visit britain - ✔✔funded by dcms-digital culture,media and sports
✔✔visit england - ✔✔controlled by that countries government
✔✔Scheduled airlines - ✔✔run to a regular timetable that is changed only during winter
and summer seasons. The flights depart, even if all of the seats have not been booked.
✔✔Charter airlines - ✔✔own and operate aircraft that are rented by other organisations
such as tour operators. They may be contracted for a specific period to run to a set
timetable by the operator. For example, flying to the Mediterranean for summer
holidays. They aim to fill every seat on the aircraft and each seat forms part of the
customer's holiday package. Many major tour operators own their own charter airlines,
for example TUI Group owns TUI Airways.
✔✔Low cost airlines - ✔✔(also known as 'no frills') are scheduled airlines that do not
offer different types of service on their flights. They aim to keep their costs low so they
can charge cheap prices. They will not offer the same luxury as scheduled flights, but
offer extra services at additional costs. For example, priority boarding, seat reservation
etc
✔✔niche market - ✔✔Small specialised market
For a particular type of holiday e.g. golfing holidays
✔✔package holidays - ✔✔Organised by tour operators
Includes transport, accommodation & transfers
All included in one price
✔✔Types of visitor attraction - ✔✔1 natural attractions-national parks
2 natural features
3 man made attractions
4 heritage
5 sports
6 special event
, ✔✔Products and services - ✔✔Rides
Experiences
Interpretation
Guidebooks
Information boards
Exhibits
Guided tours
Educational talks
Hospitality
Gifts & souvenirs
Shops
Catering
✔✔Role of attractions - ✔✔Entertainment
Education
Recreation
Hospitality
Special events
✔✔Catered accommodation - ✔✔house keepers-room cleaned during stay
✔✔Self catered / non catered (non-serviced)- - ✔✔no housekeepers and have to do
everything yourself.
✔✔self catered examples of facilities - ✔✔Rooms
Kitchen
Tent or caravan pitch
Entertainment
Sports facilities
Amenities such as laundry and showers
✔✔catered examples of facilities - ✔✔Room
Reception
Restaurant & bar
Housekeeping
Leisure facilities
Gym or health club
Conference and business facilities
Entertainment
✔✔examples of catered holidays - ✔✔youth hostels,ski chalets,B&B,hotels
✔✔examples of non catered holidays - ✔✔log cabins,rented
apartments,motels,boats,caravans,tents.
AND SOLUTIONS MARKED A+
✔✔mobility impairment needs - ✔✔access,space,handrails,lifts,flat
paths,ramps,automatic doors.
✔✔inbound travel - ✔✔when someone comes from a country abroad and travels into
the UK.
✔✔unwto - ✔✔united nations world tourism organisations
✔✔visit britain - ✔✔funded by dcms-digital culture,media and sports
✔✔visit england - ✔✔controlled by that countries government
✔✔Scheduled airlines - ✔✔run to a regular timetable that is changed only during winter
and summer seasons. The flights depart, even if all of the seats have not been booked.
✔✔Charter airlines - ✔✔own and operate aircraft that are rented by other organisations
such as tour operators. They may be contracted for a specific period to run to a set
timetable by the operator. For example, flying to the Mediterranean for summer
holidays. They aim to fill every seat on the aircraft and each seat forms part of the
customer's holiday package. Many major tour operators own their own charter airlines,
for example TUI Group owns TUI Airways.
✔✔Low cost airlines - ✔✔(also known as 'no frills') are scheduled airlines that do not
offer different types of service on their flights. They aim to keep their costs low so they
can charge cheap prices. They will not offer the same luxury as scheduled flights, but
offer extra services at additional costs. For example, priority boarding, seat reservation
etc
✔✔niche market - ✔✔Small specialised market
For a particular type of holiday e.g. golfing holidays
✔✔package holidays - ✔✔Organised by tour operators
Includes transport, accommodation & transfers
All included in one price
✔✔Types of visitor attraction - ✔✔1 natural attractions-national parks
2 natural features
3 man made attractions
4 heritage
5 sports
6 special event
, ✔✔Products and services - ✔✔Rides
Experiences
Interpretation
Guidebooks
Information boards
Exhibits
Guided tours
Educational talks
Hospitality
Gifts & souvenirs
Shops
Catering
✔✔Role of attractions - ✔✔Entertainment
Education
Recreation
Hospitality
Special events
✔✔Catered accommodation - ✔✔house keepers-room cleaned during stay
✔✔Self catered / non catered (non-serviced)- - ✔✔no housekeepers and have to do
everything yourself.
✔✔self catered examples of facilities - ✔✔Rooms
Kitchen
Tent or caravan pitch
Entertainment
Sports facilities
Amenities such as laundry and showers
✔✔catered examples of facilities - ✔✔Room
Reception
Restaurant & bar
Housekeeping
Leisure facilities
Gym or health club
Conference and business facilities
Entertainment
✔✔examples of catered holidays - ✔✔youth hostels,ski chalets,B&B,hotels
✔✔examples of non catered holidays - ✔✔log cabins,rented
apartments,motels,boats,caravans,tents.
