BUS 100 Final Exam with Verified
Answers
Which argument says that stakeholder management realistically depicts how companies really
work? - ✔✔descriptive argument
A stakeholder analysis - ✔✔involves understanding the nature of stakeholder interests.
Which stakeholder group(s) can exercise legal power? - ✔✔All of these choices are correct.
In the case "Tipping Point at Union Square Hospitality Group (USHG)," who were the internal
market stakeholders? - ✔✔employees.
When a person or group holds multiple stakeholder roles, it is referred to as - ✔✔role sets.
All of the following are external stakeholders of the firm except - ✔✔managers.
External forces that influence the relationship between business and society include - ✔✔All of
these choices are correct.
With the explosive growth of technologies that facilitate the sharing of information, which kind
of stakeholder power has become increasingly important? - ✔✔informational power
The instrumental argument states that stakeholder management is - ✔✔more effective as a
corporate strategy.
Particular stakeholders stand out to managers when they exhibit - ✔✔power, legitimacy, and
urgency.
, Contemporary issue management - ✔✔is an interactive, forward-thinking process.
Stakeholder engagement is best described as a - ✔✔relationship.
The drivers of stakeholder engagement are - ✔✔goals, motivation, and operational capacity.
The relevance and importance of stakeholders and their issues is known as - ✔✔stakeholder
materiality.
The role of special interest groups is an important element in acquiring intelligence from which
environment? - ✔✔social
Public issues are also referred to as - ✔✔political issues.
When working well, the issue management process - ✔✔continuously cycles back to the
beginning and repeats.
An issue's public profile indicates to managers - ✔✔how significant an issue is for the
organization, but it does not tell them what to do.
Customer environmental intelligence includes - ✔✔demographic factors.
Proactive companies are - ✔✔much less likely to be blindsided by crises and negative surprises.
The iron law of responsibility says that - ✔✔in the long run, those who do not use power
responsibly will lose it.
Answers
Which argument says that stakeholder management realistically depicts how companies really
work? - ✔✔descriptive argument
A stakeholder analysis - ✔✔involves understanding the nature of stakeholder interests.
Which stakeholder group(s) can exercise legal power? - ✔✔All of these choices are correct.
In the case "Tipping Point at Union Square Hospitality Group (USHG)," who were the internal
market stakeholders? - ✔✔employees.
When a person or group holds multiple stakeholder roles, it is referred to as - ✔✔role sets.
All of the following are external stakeholders of the firm except - ✔✔managers.
External forces that influence the relationship between business and society include - ✔✔All of
these choices are correct.
With the explosive growth of technologies that facilitate the sharing of information, which kind
of stakeholder power has become increasingly important? - ✔✔informational power
The instrumental argument states that stakeholder management is - ✔✔more effective as a
corporate strategy.
Particular stakeholders stand out to managers when they exhibit - ✔✔power, legitimacy, and
urgency.
, Contemporary issue management - ✔✔is an interactive, forward-thinking process.
Stakeholder engagement is best described as a - ✔✔relationship.
The drivers of stakeholder engagement are - ✔✔goals, motivation, and operational capacity.
The relevance and importance of stakeholders and their issues is known as - ✔✔stakeholder
materiality.
The role of special interest groups is an important element in acquiring intelligence from which
environment? - ✔✔social
Public issues are also referred to as - ✔✔political issues.
When working well, the issue management process - ✔✔continuously cycles back to the
beginning and repeats.
An issue's public profile indicates to managers - ✔✔how significant an issue is for the
organization, but it does not tell them what to do.
Customer environmental intelligence includes - ✔✔demographic factors.
Proactive companies are - ✔✔much less likely to be blindsided by crises and negative surprises.
The iron law of responsibility says that - ✔✔in the long run, those who do not use power
responsibly will lose it.
