Nonmanagerial Employee - ANSWERPeople who work directly on a job or task and
have no responsibility for overseeing the work of others
Henri Fayol - ANSWERFirst person to identify five common activities managers
engage in: Plan Organize, Command, Coordinate, and Control
Robert Katz - ANSWERThis person says that managers need certain skills and
competencies as they manage others
Henry Mintzberg - ANSWERThis person first identified managerial roles
Functions of Management - ANSWERPlanning, Organizing, Leading, and Controlling
Managers - ANSWERIndividuals in an organization who direct and oversee the
activities of others
Top managers - ANSWERIndividuals who are responsible for making decisions
about the direction of the organization and establishing policies that affect all
organizational members
Middle managers - ANSWERIndividuals who are typically responsible for translating
goals set by top managers into specific details that lower-level managers will see get
done
First-line Managers - ANSWERSupervisors responsible for directing the daily
activities of nonmanagerial employees and/or team leaders
Demographics - ANSWERThe characteristics of a population used for purposes of
social studies
Organizational Culture - ANSWERThe shared values, principles, traditions, and
ways of doing things that influence the way organizational members act
Global village - ANSWERA boundaryless world where goods and services are
produced and marketed worldwide
Efficiency - ANSWERGetting the most output from the least amount of inputs
Effectiveness - ANSWERHigh goal attainment
Planning - ANSWERDefining goals, establishing strategy, and developing plans to
coordinate activities