Exam
Question 1. Which organizational leader is primarily responsible for
ensuring the hospice agency complies with federal and state licensing
requirements?
A) Clinical Director
B) Administrator
C) Governing Body Member
D) Director of Nursing
Answer: B
Explanation: The Administrator holds the primary responsibility for
ensuring compliance with licensing and certification requirements at
the federal and state levels.
Question 2. What is a key purpose of conducting a SWOT analysis during
strategic planning in hospice management?
,CHA Certified Hospice Administrator
Exam
A) To evaluate strengths, weaknesses, opportunities, and threats
B) To develop detailed financial budgets
C) To assess clinical staff competency
D) To establish patient satisfaction metrics
Answer: A
Explanation: SWOT analysis helps organizations understand internal
strengths and weaknesses and external opportunities and threats,
informing strategic decisions.
Question 3. Which federal regulation requires hospice agencies to
maintain patient privacy and security of health information?
A) FMLA
B) OSHA
,CHA Certified Hospice Administrator
Exam
C) HIPAA
D) Stark Law
Answer: C
Explanation: HIPAA mandates the protection of patient health
information, ensuring privacy and security.
Question 4. In human resources management, what is essential for
ensuring staff are competent to provide hospice services?
A) Only initial hiring interviews
B) Ongoing education and competency assessments
C) Solely relying on licensure
D) Annual salary reviews
Answer: B
, CHA Certified Hospice Administrator
Exam
Explanation: Continuous education and competency assessments
ensure staff remain knowledgeable and skilled in hospice care.
Question 5. Which quality metric is most likely used to measure clinical
outcomes in hospice care?
A) Revenue per patient
B) Hospice Item Set (HIS) scores
C) Staff turnover rate
D) Number of volunteer hours
Answer: B
Explanation: HIS scores are standardized clinical outcome measures
used in hospice quality assessment.