2021 joint commission safety goals Correct Answer -identify
pts correctly
-improve staff communication
-use medicine safely
-use alarms safely
-prevent infection
-identify pt safety risks
-prevent mistakes in surgery
3 components that management and leadership share Correct
Answer -communicating
-problem-solving
-decision-making
3 essential questions before starting the PDSA cycle Correct
Answer -What are we trying to accomplish? ( the aim
statement)
-How will we know that a change is an improvement? What
measures of success will we use?
-What changes can we make that will result in an improvement?
( the change concepts to be tested)
5 components of leadership Correct Answer -influencing
-motivating
-inspiring
-creating
-mentoring
5 components of management Correct Answer -planning
,-organizing
-staffing
-coordinating
-controlling
5 moments for hand hygiene Correct Answer 1. Before
touching a patient
2. Before a clean or aseptic procedure
3. After a body fluid exposure risk
4. After touching a patient
5. After touching patient surroundings
6 QSEN competencies all revolve around Correct Answer
knowledge, skills, and attitudes
all change meets.... Correct Answer resistance
ALWAYS EVENTS Correct Answer An Always Event is a
clear, action-oriented, and pervasive practice or set of behaviors
that:
-Provides a foundation for partnering with patients and their
families;
-Ensures optimal patient experience and improved outcomes;
and
-Serves as a unifying force for all that demonstrates an ongoing
commitment to person- and family-centered care.
authority Correct Answer relates to a specific position and the
responsibility associated with that position.
autocratic Correct Answer my way or no way, authoritarian
, barriers of nursing Correct Answer public image and media
barriers to interprofessional communication and collaboration
Correct Answer -personal values and expectations
-personality differences
-hierarchy
-gender
-culture/ethnicity
barriers to QI performance improvement Correct Answer cost,
tradition, institutional values
behavioral theory of management Correct Answer consider
the workers' needs
benefits of healthcare informatics Correct Answer -
Minimizing errors with an electronic health record (EHR) that
uses computerized functions
-Promoting "meaningful" use of electronic health record (EHR)
technology
centered Correct Answer Being centered means having the
ability to recover one's balance, even in the midst of action. A
centered person is not subject to passing whims or sudden
excitements.
Classical Organizational Theory Correct Answer An early
approach to the study of management that focused on the most
efficient way of structuring organizations