HRTM 344 Exam 1 questions and
answers already passed
human resource management - correct answer ✔✔ the policies, practices, and systems that
influence employees: behavior, attitudes, performance
greater customer satisfaction - correct answer ✔✔ Why is HRM important to the customer?
right of free consent, privacy, freedom of speech, due process, freedom of conscience - correct
answer ✔✔ What are the 5 Employee Ethical Rights?
generational gaps, racial and cultural diversity, gender diversity - correct answer ✔✔ What to
keep in mind about the Internal and External Workforce?
Traditionalists/Silent/Veteran Generation - correct answer ✔✔ born between 1928-1945
Baby Boomer Generation - correct answer ✔✔ born between 1946-1964; 76.4 million by 1964,
making up 40% of the population
Generation X - correct answer ✔✔ born between 1965-1980
Millennial Generation/Generation Y - correct answer ✔✔ born between 1981-2000
income, employment security and avoid challenging authority - correct answer ✔✔ What do
the Traditionalist Generation value?
, work and unexpected rewards, high value of income, face-to-face time of management - correct
answer ✔✔ What do the Baby Boomers value?
cynical, work well on their own, pragmatic - correct answer ✔✔ What does Generation X value?
technology driven, want immediate feedback, respected, open minded, optimistic, ambitious -
correct answer ✔✔ What does Generation Y value?
high performance work system - correct answer ✔✔ organizations that have best possible fit
between their social systems and technical systems
equal employment opportunity - correct answer ✔✔ individuals have an equal chance for
employment regardless of their race, sex, color, religion, age, disability, or national origin
equal opportunity employment commission - correct answer ✔✔ responsible for enforcing
most of EEO laws; investigates and resolves complaints about discrimination; gathers
information; issues guidelines; monitors organizations hiring practices
equal pay act of 1963 - correct answer ✔✔ men and women in an organization doing the same
work must be paid equally
equal - correct answer ✔✔ defined in terms of skill, effort, responsibility, and working
conditions
civil rights act - correct answer ✔✔ prohibits discrimination
race, color, religion, sex, and national origin - correct answer ✔✔ what does the civil rights act
prohibit discrimination based on?
answers already passed
human resource management - correct answer ✔✔ the policies, practices, and systems that
influence employees: behavior, attitudes, performance
greater customer satisfaction - correct answer ✔✔ Why is HRM important to the customer?
right of free consent, privacy, freedom of speech, due process, freedom of conscience - correct
answer ✔✔ What are the 5 Employee Ethical Rights?
generational gaps, racial and cultural diversity, gender diversity - correct answer ✔✔ What to
keep in mind about the Internal and External Workforce?
Traditionalists/Silent/Veteran Generation - correct answer ✔✔ born between 1928-1945
Baby Boomer Generation - correct answer ✔✔ born between 1946-1964; 76.4 million by 1964,
making up 40% of the population
Generation X - correct answer ✔✔ born between 1965-1980
Millennial Generation/Generation Y - correct answer ✔✔ born between 1981-2000
income, employment security and avoid challenging authority - correct answer ✔✔ What do
the Traditionalist Generation value?
, work and unexpected rewards, high value of income, face-to-face time of management - correct
answer ✔✔ What do the Baby Boomers value?
cynical, work well on their own, pragmatic - correct answer ✔✔ What does Generation X value?
technology driven, want immediate feedback, respected, open minded, optimistic, ambitious -
correct answer ✔✔ What does Generation Y value?
high performance work system - correct answer ✔✔ organizations that have best possible fit
between their social systems and technical systems
equal employment opportunity - correct answer ✔✔ individuals have an equal chance for
employment regardless of their race, sex, color, religion, age, disability, or national origin
equal opportunity employment commission - correct answer ✔✔ responsible for enforcing
most of EEO laws; investigates and resolves complaints about discrimination; gathers
information; issues guidelines; monitors organizations hiring practices
equal pay act of 1963 - correct answer ✔✔ men and women in an organization doing the same
work must be paid equally
equal - correct answer ✔✔ defined in terms of skill, effort, responsibility, and working
conditions
civil rights act - correct answer ✔✔ prohibits discrimination
race, color, religion, sex, and national origin - correct answer ✔✔ what does the civil rights act
prohibit discrimination based on?
