Systems Analysis and Design 10thEdition
by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
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,TABLEQOFQCONTENTS
I. SystemsQAnalysisQFundamentals
1. Systems,QRoles,QandQDevelopmentQMethodologies
2. UnderstandingQandQModelingQOrganizationQSystems
3. ProjectQManagement
II. InformationQRequirementsQAnalysis
4. InformationQGathering:QInteractiveQMethods
5. InformationQGathering:QUnobtrusiveQMethods
6. AgileQModeling,QPrototyping,QandQScrum
III. TheQAnalysisQProcess
7. UsingQDataQFlowQDiagrams
8. AnalyzingQSystemsQUsingQDataQDictionaries
9. ProcessQSpecificationsQandQStructuredQDecisionsQ 10.Object-
OrientedQSystemsQAnalysisQandQDesignQUsingQUML
IV. TheQEssentialsQofQDesign
11.DesigningQEffectiveQOutputQ 12.DesigningQE
ffectiveQInputQ 13.DesigningQDatabases
14. Human-ComputerQInteractionQandQUXQDesign
V. QualityQAssuranceQandQImplementation
15. DesigningQAccurateQDataQEntryQProceduresQ 16.
QualityQAssuranceQandQImplementation
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,ChapterQ2
UnderstandingQandQModelingQOrganizationalQSystems
KeyQPointsQandQObjectives
1. OrganizationsQareQcomplexQsystemsQcomposedQofQinterrelatedQandQinterdependentQsubsystems.
2. SystemQandQsubsystemQboundariesQandQenvironmentsQhaveQanQimpactQonQinformation
QsystemQanalysisQandQ design.
3. SystemsQareQdescribedQasQeitherQopen,QwithQfreeQflowingQinformation,QorQclosedQw
ithQrestrictedQaccessQtoQ information.
4. AQvirtualQorganizationQisQoneQthatQhasQpartsQofQtheQorganizationQinQdifferentQphys
icalQlocations.QTheyQuseQ computerQnetworksQandQcommunicationsQtechnologyQtoQwor
kQonQprojects.QAdvantagesQofQaQvirtualQ organizationQare:
A. ReducedQcostsQofQphysicalQfacilities
B. MoreQrapidQresponseQtoQcustomerQneeds
C. FlexibilityQforQemployeesQtoQcareQforQchildrenQorQagingQparents
5. EnterpriseQsystemsQorQEnterpriseQResourceQPlanningQ(ERP)QdescribesQanQintegratedQorg
anizationalQ informationQsystem.QTheQsoftwareQhelpsQtheQflowQofQinformationQbetween
QtheQfunctionalQareasQwithinQtheQ organization.
6. ERPQcanQaffectQeveryQaspectQofQtheQorganization,QsuchQas:
A. DesignQofQemployees’Qwork
B. SkillsQrequiredQforQjobQcompetency
C. StrategicQpositioningQofQtheQcompany
7. ManyQissuesQmustQbeQovercomeQforQtheQERPQinstallationQisQtoQbeQdeclaredQaQsuccess:
A. UserQacceptance
B. IntegrationQwithQlegacyQsystemsQandQtheQsupplyQchain
C. UpgradingQfunctionalityQ(andQcomplexity)QofQERPQmodules
D. ReorganizingQworkQlifeQofQusersQandQdecisionQmakers
E. ExpandedQreachQacrossQseveralQorganizations
F. StrategicQrepositioningQofQtheQcompany
8. AQcontext-
levelQdataQflowQdiagramQisQanQimportantQtoolQforQshowingQdataQ usedQandQinformationQ
producedQbyQaQ system.QItQprovidesQanQoverviewQofQtheQsettingQorQenvironmentQtheQsyst
emQexistsQwithin—whichQentitiesQsupplyQ andQreceiveQdata/information.
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, 9. TheQcontext-
levelQdataQflowQdiagramQisQoneQwayQtoQshowQscope,QorQwhatQisQtoQbeQincludedQin
QtheQsystem.QTheQ projectQhasQaQbudgetQthatQhelpsQtoQdefineQscope.
10. Entity-
relationshipQdiagramsQhelpQtheQanalystQunderstandQtheQorganizationalQsystemQandQthe
QdataQstoredQbyQtheQ organization.
11. ThereQareQthreeQtypesQofQentities:
A. FundamentalQentity,QdescribingQaQperson,Qplace,QorQthing.
B. AssociativeQentityQ(alsoQcalledQaQgerund,Qjunction,Qintersection,QorQconcatenat
edQentity),QjoiningQtwoQ entities.QItQcanQonlyQexistQbetweenQtwoQentities.
C. AttributiveQentity,QtoQdescribeQattributesQandQrepeatingQgroups.
12. RelationshipsQareQshownQwithQaQzeroQorQcircleQrepresentingQnone,QaQverticalQlineQrepr
esentingQ one,QorQcrow’sfootQ representingQmanyQandQcanQbe:
A. OneQtoQone
B. OneQtoQmany
C. ManyQtoQmany
13. AQuseQcaseQdiagramQreflectsQtheQviewQofQtheQsystemQfromQtheQperspectiveQofQaQuser
QoutsideQofQtheQsystem.
14. AQuseQcaseQmodelQpartitionsQtheQwayQtheQsystemQworksQintoQbehaviors,Qservic
es,QandQresponsesQthatQareQ significantQtoQtheQusersQofQtheQsystem.
15. AQuseQcaseQdiagramQhasQsymbolsQfor:
A. AnQactor,QtheQroleQofQaQuserQofQtheQsystem
B. TheQuseQcaseQrepresentingQaQsequenceQofQtransactionsQinQaQsystem
16. ThereQareQtwoQkindsQofQuseQcases:
A. Primary,QtheQstandardQflowQofQeventsQwithinQaQsystemQthatQdescribeQaQstandar
dQsystemQbehavior
B. UseQcaseQscenariosQthatQdescribeQvariationsQofQtheQprimaryQuseQcase
17. ThereQareQfourQactiveQbehavioralQrelationships:
A. Communicates—usedQ toQ connectQ anQ actorQ toQ aQ useQ case.
B. Includes—
describesQtheQ situationQ whereQ aQ useQ caseQ containsQ aQ behaviorQ thatQ isQ commo
nQtomoreQthanQ oneQuseQcase.
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