MQM EXAM 1 QUESTIONS WITH 100%
CORRECT ANSWERS | LATEST
VERSION 2025/2026.
Operations management refers to service as well as manufacturing organizations - ANS Why
is operations management a more encompassing term than production management?
logistics - ANS Which of the following functions is responsible for the actual movement of
goods and/or services across organizations?
process, quality, capacity, and inventory - ANS The four decision areas in operations
management are:
a productive systems approach - ANS must provide feedback information for control of
process inputs and technology
capacity decisions - ANS includes staffing and scheduling
inventory decisions - ANS determines what to order, how much, and when
tracks the flow of materials
managing the finished goods inventories
every operation should be externally directed to meet the customers' requirements -
ANS the contemporary operations themes signify that:
1 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
,decisions, function, and process - ANS the essence of operations management can be
described by:
quality teams - ANS which of the following is not a contemporary theme in operations?
operations, finance, and marketing - ANS the three primary functions that exist in most
business organizations are:
interface with each other - ANS the three major functions of business organizations:
research - ANS which one of the following would not generally be classified as an input in a
university system
process, capacity, quality, and inventory - ANS the four major decision responsibilities of
operations management are:
product service inspection - ANS which of the following is not in the process category of the
operations decision framework?
suppliers, manufacturers, and customers - ANS supply chain management includes the
integration of:
supplier to customer - ANS the supply chain extends from:
advertising - ANS supply chain management includes all of the following except
consideration of other organizational functions - ANS a comprehensive decision-making
framework for operations includes:
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, true - ANS T or F: The transformation view of the operations function provides a unified
approach for studying the manufacturing and service industries
true - ANS T or F: the process view provides a basis for viewing an entire business as a
system of interconnected processes
false - ANS T or F: "lean operations" refers to the task of reducing the defect rates in a firm's
products or services
false - ANS T or F: as price increases and benefits remain constant, the value of a product
increases
false - ANS best practices in operations are best for all organizations
corporate strategy - ANS at disney, "making people happy" is an example of:
mission, distinctive competence, objectives, and strategic decisions - ANS the four elements
that form the heart of operations strategy include:
differentiation, low cost, focus - ANS according to Michael Porter, the generic types of
business strategies include:
quality, cost, delivery, and flexbility - ANS the four common objectives of operations are:
one large or several small facilities - ANS an example under the capacity area of strategic
decisions in operations would be:
connected - ANS the operation objectives of quality, cost, delivery, and flexibility are:
3 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
CORRECT ANSWERS | LATEST
VERSION 2025/2026.
Operations management refers to service as well as manufacturing organizations - ANS Why
is operations management a more encompassing term than production management?
logistics - ANS Which of the following functions is responsible for the actual movement of
goods and/or services across organizations?
process, quality, capacity, and inventory - ANS The four decision areas in operations
management are:
a productive systems approach - ANS must provide feedback information for control of
process inputs and technology
capacity decisions - ANS includes staffing and scheduling
inventory decisions - ANS determines what to order, how much, and when
tracks the flow of materials
managing the finished goods inventories
every operation should be externally directed to meet the customers' requirements -
ANS the contemporary operations themes signify that:
1 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
,decisions, function, and process - ANS the essence of operations management can be
described by:
quality teams - ANS which of the following is not a contemporary theme in operations?
operations, finance, and marketing - ANS the three primary functions that exist in most
business organizations are:
interface with each other - ANS the three major functions of business organizations:
research - ANS which one of the following would not generally be classified as an input in a
university system
process, capacity, quality, and inventory - ANS the four major decision responsibilities of
operations management are:
product service inspection - ANS which of the following is not in the process category of the
operations decision framework?
suppliers, manufacturers, and customers - ANS supply chain management includes the
integration of:
supplier to customer - ANS the supply chain extends from:
advertising - ANS supply chain management includes all of the following except
consideration of other organizational functions - ANS a comprehensive decision-making
framework for operations includes:
2 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, true - ANS T or F: The transformation view of the operations function provides a unified
approach for studying the manufacturing and service industries
true - ANS T or F: the process view provides a basis for viewing an entire business as a
system of interconnected processes
false - ANS T or F: "lean operations" refers to the task of reducing the defect rates in a firm's
products or services
false - ANS T or F: as price increases and benefits remain constant, the value of a product
increases
false - ANS best practices in operations are best for all organizations
corporate strategy - ANS at disney, "making people happy" is an example of:
mission, distinctive competence, objectives, and strategic decisions - ANS the four elements
that form the heart of operations strategy include:
differentiation, low cost, focus - ANS according to Michael Porter, the generic types of
business strategies include:
quality, cost, delivery, and flexbility - ANS the four common objectives of operations are:
one large or several small facilities - ANS an example under the capacity area of strategic
decisions in operations would be:
connected - ANS the operation objectives of quality, cost, delivery, and flexibility are:
3 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
