ORGANIZATIONAL
V V
BEHAVIOR,15THEDITION,
V V V
STEPHEN V
P.ROBBINS, TIMOTHY A.JUDGE,
V V V V
ISBN-10: 0132834871, ISBN-13:
V V V
9780132834872,ISBN-10: V
0133029905,ISBN-13: V
9780133029901
,Table of Contents V V
Part 1: Introduction
V V
Chapter 1: What Is Organizational Behavior?
V V V V V
Part 2: The Individual
V V V V
Chapter 2: Diversity in Organizations
V V V V
Chapter 3: Attitudes and Job Satisfaction
V V V V V V
Chapter 4: Emotions and Moods
V V V V V
VChapter 5: Personality and Values V V V V
Chapter 6: Perception and Individual Decision Making
V V V V V V
Chapter 7: Motivation Concepts
V V V V
Chapter 8: Motivation: From Concepts to Applications
V V V V V V
Part 3: The Group
V V V V
Chapter 9: Foundations of Group Behavior
V V V V V
Chapter 10: Understanding Work Teams
V V V V V
Chapter 11: Communication
V V V
Chapter 12: Leadership V V
Chapter 13: Power and Politics
V V V V V
Chapter 14: Conflict and Negotiation Part
V V V V V
4: The Organization System
V V V V
Chapter 15: Foundations of Organization Structure
V V V V V
Chapter 16: Organizational Culture
V V V V
Chapter 17: Human Resource Policies and Practices Chapter
V V V V V V V
18: Organizational Change and Stress Management
V V V V V V
,Organizational Behavior, 15e (Robbins/Judge) V V V
Chapter 1 What Is Organizational Behavior?
V V V V V V
1) are defined as people who oversee the activities of others and who are responsible for attaining
V V V V V V V V V V V V V V V
goals in organizations.
V V V
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
V V
2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a global
V V V V V V V V V V V V V V V V
warming project and decides what tasks related to creating awareness about the issue need to be done. In addition,
V V V V V V V V V V V V V V V V V V V
she is also deciding which members of her team will work on engaging with the public and which will work on
V V V V V V V V V V V V V V V V V V V V V
lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken
V V V V V V V V V V V V V V V V V V
on time. Which of the following categories of functions is Mitchell undertaking?
V V V V V V V V V V V V
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
V V
3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy
V V V V V V V V V V V V V V V
project. During the project, she needs to motivate team members to attain their project milestones and direct
V V V V V V V V V V V V V V V V V
them through different phases of the project. Which of the following kinds of functions will these tasks be
V V V V V V V V V V V V V V V V V V
covered under?
V V
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leading
Answer: E
V V
4) Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia". She recently
V V V V V V V V V V V V V V V
faced a glitch when the campaign could not be launched publicly according to schedule. Torres monitored the
V V V V V V V V V V V V V V V V V
schedule to find the cause of the delay, before speeding up the implementation process by allocating more
V V V V V V V V V V V V V V V V V
members for the implementation phase. By doing this, which of the following functions is she performing?
V V V V V V V V V V V V V V V V
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer: A V
5) Which of the following functions do managers undertake as part of planning functions?
V V V V V V V V V V V V
A) defining an organization's goals V V V
B) implementing strategies for achieving goals V V V V
C) executing plans to integrate activities V V V V
D) accomplishing goals of a project V V V V
E) employing strategies to coordinate tasks V V V V
Answer: A
V V
6) According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the plant may
V V V V V V V V V V V V V V V V V V V
be termed as a
V V . V V
A) leader
B) figurehead
C) resource allocator V
D) negotiator
E) disturbance handler V
Answer: B
V V
7) Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new product in the
V V V V V V V V V V V V V V V V V V V V
market. Her work in the next few weeks involves sharing knowledge about the product with her team members.
V V V V V V V V V V V V V V V V V V
She will also need to inspire them to reach their sales targets, and clarify any doubts about the new product. Which
V V V V V V V V V V V V V V V V V V V V V
of the following roles is Ortiz playing?
V V V V V V V
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
Answer: A
V V
8) Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming
V V V V V V V V V V V V V V V
campaign against genetic engineering, she is networking with managers who are working on the issue of food safety.
V V V V V V V V V V V V V V V V V V
Through her network of contacts, she strives to gain information about the stakeholders in the food industry and
V V V V V V V V V V V V V V V V V V
other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg's
V V V V V V V V V V V V V V V V V V
classification of managerial roles?
V V V V
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resource allocator V
Answer: C
V V
9) Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of winter
V V V V V V V V V V V V V V V V V V
clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking
V V V V V V V V V V V V V V V V V V V V
with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which
V V V V V V V V V V V V V V V V V
of the following roles is Simpson playing according to Mintzberg's classification of managerial roles?
V V V V V V V V V V V V V V
A) figurehead
B) leader
C) symbol head V
D) monitor
E) spokesperson