APHR CERTIFICATION: PRACTICE TEST
QUESTIONS AND ANSWERS
Which type of analysis focuses specifically on the factors that
determine what opportunities and threats an organization
faces?
a) PEST analysis
b) SWOT analysis
c) cost-benefit analysis
d) innovation metric - correct answer- a) PEST analysis
Essential job functions listed in a job description should focus
on:
a) skills
b) personality traits
c) the manner in which a job will be completed
d) desired outcomes - correct answer- d) desired outcomes
How should digital records stored on hard drives be disposed
of?
a) By erasing all data from the drive
b) By performing a DoD 5520.22-M wipe on the drive
c) By overwriting all data on the drive with junk data consisting
of random characters
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d) By physically destroying the drive - correct answer- b) By
performing a DoD 5520.22-M wipe on the drive
Which of the following provides a complete measure of how
much each employer costs an organization?
a) cost per hire
b) HR value added
c) total compensation expense per employee
d) human capital ROI - correct answer- c) total compensation
expense per employee
Which of the following best describes what an HR manager
does when performing a ratio analysis?
a) makes predictions about how technological advances will
change workforce needs
b) makes predictions about what skills new employees will
need in the coming year
c) uses historical information to predict staffing needs
d) collects information from professionals to reach a consensus
about a problem - correct answer- c) uses historical information
to predict staffing needs
How many credits must an employee earn by contributing to
the Old Age, Survivors, and Disability Insurance program in
order to retire and collect a percentage of their income?
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a) 100
b) 60
c) 40
d) 10 - correct answer- c) 40
Which of the following is conducted by looking at the history of
the workforce and some particular facet of the organization?
a) ratio analysis
b) dual career ladder
c) nominal group technique
d) Delphi technique - correct answer- a) ratio analysis
Which of the following best describes a corporate values
statement?
a) this is a written document that reviews various moral
dilemmas an employee may face and provides guidelines for
how to deal with those situations
b) this is a document that is primarily aimed at an organization's
employees and should differentiate the company from its
competitors
c) this document is a concise assertion of who the company is,
who they serve, and where they are going
d) this document is issued by company executives and
identifies the principles that are at the foundation of how the
organization does business - correct answer- d) this document
is issued by company executives and identifies the principles