Nursing 251 ; Quality Improvement Questions With Complete
Solutions
_____ are systematic and official examination of a record,
process, structure, environment, or account to evaluate
performance Correct Answer Audits
______ _____ analysis is done when patient outcome does not
meet expected outcomes and can be done with no harm or harm
occurs to patient. It allows manager to determine educational
needs of stuff in order to meet standard. Correct Answer Root
cause analysis
-> There is a big emphases on improving delivery of care to the
patients
-> It explores and digs down to the roots of the problem, its root
causes and the things, not people, which are the real reasons
why medical errors and mistakes are made
After, during, or future service?
Concurrent: ______
Prospective: ______
Retrospective: ______ Correct Answer Retrospective: After
service
Concurrent: During service
Prospective: Future service
Balancing costs and quality in healthcare is an ongoing struggle
in healthcare. Cost containment refers to effective and efficient
delivery of services. What 3 areas do we need to consider for
cost containment? Correct Answer - Generation of revenues
for organization productivity
, - Does not mean inexpensive/cheap
- Producing good results from the amount of money spent
Criterion/standards must be what 3 things to count? Correct
Answer - Objective
- Measurable
- Achievable
First national, standardized, publicly reported survey of patients
perspectives of hospital care. It is a survey instrument and data
collection methodology for measuring patients perception of
their hospital experience. Correct Answer Hospital Consumer
Assessment of Healthcare Providers and Systems (HCAHPS)
- Shows the consumer's perspective on an organization's quality
Higher spending does not necessarily result in higher-quality
care. Sometimes high spending represents what 3 things?
Correct Answer 1. A duplication of services
2. An overutilization of services
3. The use of technology that exceeds a particular patient's needs
If a sentinel event is reported, is requires the organization to do
what? Correct Answer Requires organizations to carry out
designated steps to fully understand the factors and system
associated with adverse patient events
-> Root cause analysis
In efforts to improve quality of care, we started to use
standardization in our care to make sure we are doing the same
thing every time. What are two benefits of standardized care?
Correct Answer 1. Best practice
- Based on scientific evidence
Solutions
_____ are systematic and official examination of a record,
process, structure, environment, or account to evaluate
performance Correct Answer Audits
______ _____ analysis is done when patient outcome does not
meet expected outcomes and can be done with no harm or harm
occurs to patient. It allows manager to determine educational
needs of stuff in order to meet standard. Correct Answer Root
cause analysis
-> There is a big emphases on improving delivery of care to the
patients
-> It explores and digs down to the roots of the problem, its root
causes and the things, not people, which are the real reasons
why medical errors and mistakes are made
After, during, or future service?
Concurrent: ______
Prospective: ______
Retrospective: ______ Correct Answer Retrospective: After
service
Concurrent: During service
Prospective: Future service
Balancing costs and quality in healthcare is an ongoing struggle
in healthcare. Cost containment refers to effective and efficient
delivery of services. What 3 areas do we need to consider for
cost containment? Correct Answer - Generation of revenues
for organization productivity
, - Does not mean inexpensive/cheap
- Producing good results from the amount of money spent
Criterion/standards must be what 3 things to count? Correct
Answer - Objective
- Measurable
- Achievable
First national, standardized, publicly reported survey of patients
perspectives of hospital care. It is a survey instrument and data
collection methodology for measuring patients perception of
their hospital experience. Correct Answer Hospital Consumer
Assessment of Healthcare Providers and Systems (HCAHPS)
- Shows the consumer's perspective on an organization's quality
Higher spending does not necessarily result in higher-quality
care. Sometimes high spending represents what 3 things?
Correct Answer 1. A duplication of services
2. An overutilization of services
3. The use of technology that exceeds a particular patient's needs
If a sentinel event is reported, is requires the organization to do
what? Correct Answer Requires organizations to carry out
designated steps to fully understand the factors and system
associated with adverse patient events
-> Root cause analysis
In efforts to improve quality of care, we started to use
standardization in our care to make sure we are doing the same
thing every time. What are two benefits of standardized care?
Correct Answer 1. Best practice
- Based on scientific evidence
