ANSWERS| 100% CORRECT| LATEST VERSIONS|GRADE A+ |100% PASS
The most critical course of action in restorative drying is to _______ _______ and begin __________ as
soon as possible. - ANSWER Respond quickly
Mitigation
All restorers should follow the standard of care for the water restoration profession developed by the
restoration industry entitled the IICRC ____ ________. - ANSWER S500 Standard
To help protect technicians from the many hazards associated with the contaminated water losses,
restorers need to have ready access to several items. These items protect for all _________ _________
to the body. - ANSWER Potential Exposures
Respiratory protection regulations that the employer must provide: (3 Items)(Optional Examples) -
ANSWER 1) Medical Evaluations
2) Fit Testing
3) Training
*Tyvek Suits, Respirators, Gloves, and Goggles
The contract clearly states the agreement between the building owner and the restoration contractor.
The form specified who is responsible for payment and should be signed ______ work begins. - ANSWER
Before
Whenever a chemical antimicrobial or biocide is used restorers must follow the label __________
explicitly - ANSWER Directions
Most antimicrobials require that the area of application be vacated by ______ and pets during
application and or a period of time after application. - ANSWER People / Occupants
Dry goal is equal to the Dry Standard + __%. - ANSWER 10
,Establishing a ___ ________ is the best way to set restorative drying goals. - ANSWER Dry Standard
A dry standard is established by obtaining a moisture reading using an __________ material. - ANSWER
unaffected
The numeral value from a moisture meter can be documented and used to monitor progress. For this
reason, the amount of moisture absorbed by semi-porous structural materials is measured most
accurately with a moisture _____, not a moisture sensor - ANSWER Meter
Because of their non-invasive - ANSWER Ceramic Tile
Vinyl
To evaluate the progress of structural drying projects, restores should measure:
- Moisture in _________ being dried (Moisture Content Readings)
- ___ being used to dry affected materials (Psychrometric Readings)
- ___ produced by mechanical systems (Dehumidifiers) - ANSWER Materials
Air
Air
Due to water migration, most drapery and upholstery that are in contact with moisture will develop
_____________ stains/rings over time. - ANSWER Water
Remember that the water damage restoration is not complete until all materials are returned to a _____
- ______ condition. - ANSWER Pre-damage or former state
What are the three categories/colors of water sanitation? - ANSWER Category 1, 2, and 3
Carpet ___________ is always replaced in Category "2" & "3" losses if wet. - ANSWER Pads
, The absorption process, in all hygroscopic materials, becomes more dramatic above _______% RH. -
ANSWER 60%
As the humidity increases, hygroscopic materials take on more moisture i.e., water vapor, from the air
until they reach _______________ with the environment. - ANSWER Equilibrium
What are the four classes of water damage? - ANSWER 1, 2, 3, and 4
The Standard of Care for water damage restoration is _______________. - ANSWER ANSI-S500
What are the two types of secondary damage? - ANSWER Hygroscopic and Fungal/ Mold
Accurate written _____________ must begin when the first contact is made with the company. -
ANSWER Records
The property owner, insured, or authorized agent, must sign a _________ _____________ before a
restorer begins work. States who is financially responsible for payment of services. - ANSWER Work
Authorization
A requirement for an insurance ______________ (deposit) should be clearly explained over the phone
before you respond. - ANSWER Deductible
Restoration companies must provide a ____ hour phone response. - ANSWER 24 hour
Third party evaluations of water losses may be considered when there are _________ health issues;
high _______ occupants in the structure; or when mold contamination is present. - ANSWER Public
health issues and High Risk occupants
I.E.P. stands for: ____________ ________________ __________________. - ANSWER Indoor
Enviornmental Profesional