Final Exam Study Guide - MGMT 3180
questions and answers graded A+
What are the 3 pillars of Management - correct answer ✔✔1.) Strategic Positioning
2.) Organizational Design
3.) Individual Leadership
Role of a manager: - correct answer ✔✔working with a group of people to accomplish a desired
goal in an efficient and effective manner
What is Leadership - correct answer ✔✔drive change and innovation through inspiration and
motivation
What are the roles of a leader - correct answer ✔✔-set direction
-align people
-motivate and inspire
What are the roles of a manager - correct answer ✔✔-plan and budget
-organize and staff
control and problem solve
What is the skill set required for senior leadership - correct answer ✔✔create strategy of
organization
-high conceptual skills
-some interpersonal skills
-less technical skills
,What is the skill set required for middle managers - correct answer ✔✔-high interpersonal skills
-some conceptual skills
-some technical skills
What is the skill set required for frontline supervisors - correct answer ✔✔-more technical skills
-some interpersonal skills
-less conceptual skills
Bureaucratic organization structure - correct answer ✔✔vertical separation of planning and
execution. Planning made in upper rans, executed in lower ranks
*ex.) military
Scientific Managment - correct answer ✔✔(business is like a well oiled machine)
-organizations are a big machine, tweek things and make adjustments for machine to run
smoothly
Human Relation Movement: - correct answer ✔✔emphasized importance of informal social
relations at work and to treat employees better.
*emphasis on human beings and social networks at work
Contingency View - correct answer ✔✔organizations should fit contextual factors to perform
efficiently or organization structure should fit firm environment.
What was the managerial view? - correct answer ✔✔Key Focus was production
Up to 1960's
, Shareholder view - correct answer ✔✔Key focus was financial performance and profitability for
shareholders
1960's-1990's
Stakeholder view - correct answer ✔✔Key Focus: Serving multiple constituencies
1990-present
What is a stake holder: - correct answer ✔✔any group/individual who can be affecty by the
achievement of the organizations purpose
Stake holder Map - correct answer ✔✔map out the different stakeholders and how they affect
or are affected by the firm.
Chapter 2 Global Business Environment - correct answer ✔✔
Theory of Comparative Advantage - correct answer ✔✔countries should specialize in producing
the goods that they the lowest opportunity cost in producing
*specialization creates effeciency
General Environment Factors: - correct answer ✔✔*effects firms external environment
-technology:
-socialculture: values and culture of countries
-Economic
-political/legal: contantly changing
Of the 4 general environment factors, which one is contantly changing?
- technological
questions and answers graded A+
What are the 3 pillars of Management - correct answer ✔✔1.) Strategic Positioning
2.) Organizational Design
3.) Individual Leadership
Role of a manager: - correct answer ✔✔working with a group of people to accomplish a desired
goal in an efficient and effective manner
What is Leadership - correct answer ✔✔drive change and innovation through inspiration and
motivation
What are the roles of a leader - correct answer ✔✔-set direction
-align people
-motivate and inspire
What are the roles of a manager - correct answer ✔✔-plan and budget
-organize and staff
control and problem solve
What is the skill set required for senior leadership - correct answer ✔✔create strategy of
organization
-high conceptual skills
-some interpersonal skills
-less technical skills
,What is the skill set required for middle managers - correct answer ✔✔-high interpersonal skills
-some conceptual skills
-some technical skills
What is the skill set required for frontline supervisors - correct answer ✔✔-more technical skills
-some interpersonal skills
-less conceptual skills
Bureaucratic organization structure - correct answer ✔✔vertical separation of planning and
execution. Planning made in upper rans, executed in lower ranks
*ex.) military
Scientific Managment - correct answer ✔✔(business is like a well oiled machine)
-organizations are a big machine, tweek things and make adjustments for machine to run
smoothly
Human Relation Movement: - correct answer ✔✔emphasized importance of informal social
relations at work and to treat employees better.
*emphasis on human beings and social networks at work
Contingency View - correct answer ✔✔organizations should fit contextual factors to perform
efficiently or organization structure should fit firm environment.
What was the managerial view? - correct answer ✔✔Key Focus was production
Up to 1960's
, Shareholder view - correct answer ✔✔Key focus was financial performance and profitability for
shareholders
1960's-1990's
Stakeholder view - correct answer ✔✔Key Focus: Serving multiple constituencies
1990-present
What is a stake holder: - correct answer ✔✔any group/individual who can be affecty by the
achievement of the organizations purpose
Stake holder Map - correct answer ✔✔map out the different stakeholders and how they affect
or are affected by the firm.
Chapter 2 Global Business Environment - correct answer ✔✔
Theory of Comparative Advantage - correct answer ✔✔countries should specialize in producing
the goods that they the lowest opportunity cost in producing
*specialization creates effeciency
General Environment Factors: - correct answer ✔✔*effects firms external environment
-technology:
-socialculture: values and culture of countries
-Economic
-political/legal: contantly changing
Of the 4 general environment factors, which one is contantly changing?
- technological
