What should you check before taking information from a patient's bracelet? - correct answers Check to
see what the bracelet is attached to
What results do we get with a positive attitude? - correct answers Positive Results
How should we answer the phones? - correct answers Pleasantly
How often should someone wash their hands? - correct answers Wash hands immediately or as soon as
feasible after removal of gloves or other personal protective equipment (PPE)
What is one of the reasons for a failed venipuncture? - correct answers Tube lost its vacuum.
How can testing be altered with order of draw procedure? - correct answers The tube can be drawn in
the incorrect order.
What age is a capillary heel stick performed? - correct answers0-12 months
What is the first step when getting ready to perform a blood draw? - correct answers Asking the person
his/her first and last name
Why do we anchor the skin? - correct answers It helps the needle enter the skin and also holds the vein
in place
What do you do if a patient gets nervous before drawing their blood? - correct answers Change the topic
and help them relax.
Is it appropriate to call a patient by? - correct answers His/her first name